Jobs.ca
Jobs.ca
Language
Forma.ai logo

IT & Cloud Operations Specialist

Forma.ai7 days ago
Toronto, Canada
Senior Level
Full-Time

Top Benefits

Unlimited vacation, minimum 3 weeks, more upon request
Above industry average pay plus equity plan
Comprehensive healthcare: medical, dental, vision, life, parental leave

About the role

  • This is a hands-on Associate-level DevOps role focused on cloud automation, internal infrastructure, and maintaining an internal cloud-based application used across the company
  • You’ll work closely with our engineering teams and senior DevOps staff to maintain, improve, and evolve our internal cloud infrastructure and automation systems, contributing to tooling that supports every other team at Forma.ai
  • While your primary focus will be cloud automation and infrastructure, you will also serve as the primary IT presence in our Toronto office, supporting day-to-day IT operations as part of the role
  • Work with infrastructure defined using Terraform to support internal systems and automation workflows
  • Work with containerized workloads running in Kubernetes as part of our internal infrastructure
  • Assist with the deployment, troubleshooting, and maintenance of serverless functions and scheduled automation workflows
  • Manage IAM roles and permissions related to automation and internal tooling
  • Write and modify scripts (PowerShell, Bash, Python, or similar) to automate operational tasks
  • Help improve onboarding, offboarding, and access management automation
  • Participate in CI/CD workflows and infrastructure delivery processes as part of your growth in the role
  • Document automation workflows and operational runbooks
  • Act as the primary IT contact for the Toronto office
  • Manage device provisioning, enrollment, endpoint management (MDM), and hardware lifecycle processes
  • Administer Microsoft 365 and identity systems (e.g., Azure AD / Entra ID or similar)
  • Manage SaaS provisioning and deprovisioning across internal tools
  • Maintain least-privilege access and enforce access control best practices
  • Provide in-office and remote technical support for employees
  • Maintain hardware inventory and support office IT infrastructure

Benefits

  • Unlimited + Min. Vacation: All Formadillos (cute, right?) are required to take a minimum of three weeks vacation. If you need more, just ask!
  • Meaningful Compensation: In addition to being paid above the industry average, you’ll join in Forma.ai’s success with our employee equity plan.
  • Healthcare with Benefits: Enjoy a healthcare benefits package that includes extended medical, dental, vision, life insurance, and paid parental leave.
  • Learning & Development: Access the resources you need to grow in your personal and professional life with a yearly training stipend.
  • Flexible Working: North American employees can work from where they are most productive, whether that’s in our Toronto HQ, from home, or a combination of both.
  • Growth & Opportunity: Our rapid growth and novel approach is an opportunity to gain the kind of unique experience you can build a career on.- Clear communication skills and a strong sense of ownership
  • Experience administering Microsoft 365 or similar productivity platforms
  • Familiarity with identity management, SSO, and SaaS provisioning workflows
  • Experience working with Infrastructure as Code tools (e.g., Terraform)
  • Hands-on experience with AWS services (e.g., IAM, EC2, Lambda) or equivalent services in another cloud platform
  • Exposure to containerization concepts and Kubernetes environments
  • 2–3 years of experience in IT operations, CloudOps, DevOps, or systems administration
  • Experience writing or modifying scripts (PowerShell, Bash, Python, or similar) to automate operational tasks
  • Comfort leveraging modern tooling (including AI-assisted development tools) to improve productivity and automation
  • Ability to work independently in an in-office setting while collaborating with a distributed technical team
  • Strong troubleshooting and root-cause analysis skills across both cloud systems and end-user environments
  • Experience working with REST APIs or integrating SaaS platforms through automation
  • Exposure to CI/CD tooling or GitHub administration
  • Experience with monitoring and observability tools (e.g., CloudWatch, Datadog, or similar)
  • Experience working in a SaaS or high-growth technology company
  • Exposure to AWS EKS or cluster autoscaling tools (e.g., Karpenter)

About Forma.ai

Software Development
51-200

Forma.ai is a ground-breaking Sales Performance Management platform that fully integrates sales planning with rapid (and scalable) incentive compensation management.

Creating a single, complete source of truth with your data, our platform consolidates the planning and administration of territories, quotas, and incentives with all of their dependencies.

Trusted by innovators like Autodesk, Stryker, and Trustpilot, we're the only SPM platform on the market rapidly accelerating rule-building for incentive compensation plans with templates and a proprietary, collective data model.

Now global sales teams, revenue operations leaders, and compensation teams can collaboratively plan and deploy even the most complex SPM strategies at speed and scale.

Similar Jobs