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B2B SAAS Sales Specialist

Markham, Ontario, Canada
Mid Level
Full-Time

Top Benefits

Dental Care
Extended Health Care
Paid Time Off

About the role

Sales Specialist at Snappy

Company Overview: Join Snappy, a leading B2B SaaS provider, renowned for delivering cutting-edge restaurant technology solutions, including POS, online ordering, reservations, and loyalty programs. We’re currently seeking a results-driven Inbound Lead Specialist to augment our digital presence, drive organic traffic, and enhance our customer engagement.

Key Responsibilities:

The Inbound Lead Specialist will be pivotal in driving Snappy’s growth strategy: SDR + AE

Sales and Business Development: Identify and Engage: Connect with potential clients, from individual restaurant owners to mid-market chains. Proactive Outreach: Actively seek new sales opportunities through lead generation, referrals, and networking. Cold Calling and Qualification: Initiate cold calls to identify qualified leads, gather information on their needs, and gain insights into their buying behaviors. Follow-Up and Nurturing: Maintain relationships with existing or inbound leads, developing sales opportunities via calls, email, and social platforms. Lead Management: Screen inbound leads from various sources, including the website, email inquiries, and direct phone calls. CRM Maintenance: Keep accurate records of new leads and update CRM data regularly. Reporting: Provide regular reports to management, recommending improvements for prospecting and growing qualified leads. Quota Achievement: Meet monthly quotas for closed business. High-Volume Activity: Demonstrated experience in high-volume cold-calling, prospecting, appointment setting, and nurturing sales success.

Product Knowledge: In-Depth Learning: Acquire comprehensive knowledge of our restaurant technology platform, pricing, and service packages. Effective Communication: Clearly convey the benefits of our services, emphasizing convenience, quality, and efficiency.

Client Relationship Management: Relationship Building: Develop strong, lasting relationships with clients, understanding their needs and preferences. Service Excellence: Address inquiries and concerns promptly and professionally, providing excellent service. Professionalism: Exhibit high professionalism in understanding customer issues and identifying appropriate responses. Technical Skills: Use CRM and other tools effectively to manage client information and updates. Target Driven: Demonstrated ability to meet targets, respect deadlines, and work under pressure.

Sales Presentations: Preparation and Delivery: Create and deliver persuasive sales presentations, highlighting the advantages of our restaurant technology platform. Customization: Tailor presentations to different customer segments, showcasing customized solutions.

Negotiation and Closing: Contract Agreements: Negotiate contract agreements and pricing with clients, ensuring win-win outcomes. Closing Deals: Successfully close sales, meeting or exceeding monthly and quarterly sales targets.

Appointment Scheduling: Efficient Coordination: Schedule service appointments efficiently, considering client preferences and scheduling constraints. Operational Optimization: Ensure that service scheduling is optimized for operational efficiency.

Marketing Collaboration: Strategy Execution: Collaborate with the marketing team to execute sales and marketing strategies, including promotions, campaigns, and lead generation efforts.

Qualifications: The ideal candidate will possess a blend of technical and strategic acumen, with proven experience in driving sales success. A deep understanding of products, negotiation, and presentations are essential, alongside the ability to work collaboratively with cross-functional teams.

Join Snappy: Be part of a team that is committed to innovation, excellence, and the delivery of world-class restaurant technology solutions. At Snappy, we value the contribution of every team member and provide a conducive environment for professional growth and development. Your journey to making a significant impact in the digital space begins here!

Snappy is an equal opportunity employer and welcomes applications from all qualified candidates.

Application Process: Qualified candidates are invited to submit their resume through Linkedin.

Job Type: Full-time

Benefits: Dental care Extended health care Paid time off

Schedule: Monday to Friday In office

Application question(s): Do you have inbound sales experience?

Education: Secondary School (preferred)

Experience: B2B sales: 3 years (required)

Language: English (required) Work Location: In person

About Snappy Innovation Inc.

Technology, Information and Internet
11-50

Snappy is a digital-first, easy-to-deploy “restaurant-in-a-box” SaaS solution for restaurants. With All-in-one concept from inception, Snappy gives restaurant operators full control over their customer experience, operation and marketing, while also can be curated to create an unique experience for customers, staff and restaurateurs on their specific pain points. We are your technology partner, enabling restaurant owners to adapt and thrive in any market—all while streamlining operations and boosting bottom lines

We’re a team of foodies who’ve come together from across Canada to bring innovative technology to restaurants. Restaurants choose Snappy for our products, but they stay because of Snappy's culture and team.

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