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Project Manager

Remote
Toronto, ON
Senior Level
full_time

Top Benefits

Paid time off
Medical and dental insurance
Flexible working hours

About the role

Project Manager

Come join our team!

Are you a dynamic and results-driven individual with a passion for project management in the technology sector? Are you looking for an opportunity to be part of a dynamic team, working on cutting-edge technology projects? Are you ready to take your career to the next level and make a significant impact on the success of our projects? If so, we have the perfect opportunity for you!

Join us in our mission to drive excellence in project management and be a key player in our continued success. Your skills and expertise will help shape the future of our projects and our organization.

Your mission is as follows:

Key Responsibilities: As a Project Manager with our organization, you will play a pivotal role in driving the success of our projects. Your responsibilities will include:

  • Manage project execution, ensuring strict adherence to budget, schedule, and scope.

  • Collaborate with project personnel to identify and resolve issues promptly and efficiently.

  • Monitor and track project milestones and deliverables to ensure they meet quality standards.

  • Identify the need for initial or supplemental project resources and make effective allocations.

  • Develop and update project plans for information technology projects, including objectives, technologies, systems, schedules, funding, and staffing.

  • Perform risk assessments to develop strategies for managing and mitigating project risks.

  • Prepare comprehensive project status reports by collecting, analyzing, and summarizing information and trends.

  • Establish and execute a project communication plan to keep all stakeholders informed and engaged.

  • Monitor the performance of project team members, providing feedback and maintaining performance documentation.

  • Negotiate with project stakeholders or suppliers to obtain necessary resources or materials.

  • Oversee the success of the project portfolio by putting in place the required governance and reporting processes

  • Produce bi-weekly invoicing report for finance to invoice the correct amount to customers

  • Manage escalations, assist project teams in critical situations or when projects are off track, and effectively engage in difficult conversations with customers

  • Ensure when a new contract gets signed, the transition to the delivery team gets executed promptly and according to the established process

  • Coach the delivery team on current processes and project management best practices

About you:

Requirements:

Tools Used: Atlassian Confluence, Atlassian JIRA, Microsoft Office

  • Experience: 8+ years of relevant project management experience.

  • Experience managing CRM implementation projects

  • Experience with the financial sector, banks

or credit unions

  • Education: A bachelor's degree in Engineering, Computer Science, or Business Management.

  • Technical Background: A solid technical background, including an understanding or hands-on experience in software development and web technologies.

  • Experience: Proven working experience as a project administrator in the information technology sector.

  • Communication Skills: Excellent client-facing and internal communication skills, both written and verbal.

  • Organizational Skills: Solid organizational skills, including exceptional attention to detail and multitasking abilities.

  • Attention to Detail: Strong attention to detail, especially regarding deadlines and budgets.

  • Stakeholder Management: Proven success in working with all levels of management.

  • Presentation Skills: Excellent presentation skills to effectively convey project updates and insights.

  • Certification: Agile or Scrum Certification a plus (PSM, CSM, DASM, PMI-ACP)

  • Bilingualism (French & English)

  • some travel may be required within Canada and USA

Some of the vast rewards of working here:

Paid time off

  • Medical and dental insurance

  • Flexible working hours

  • Hybrid work

  • Tuition reimbursement

  • Diverse and inclusive culture - we work hard and we play hard!

Who are we?

Since 2001, Solutions Metrix has been implementing CRM in companies of all sizes and industries, whether they are in Montreal, Quebec, or elsewhere in Canada or in North America. Our team of specialists master a very large number of CRMS without being linked to any. We always recommend the best CRM to our customers according to their needs and objectives. Our method defines a simple implementation process for companies that allows them to quickly and easily use their software and optimize it to the maximum. The secret to our success is simple: we tailor our solutions to our customers' business models, markets and industries.

Solutions Metrix is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Solutions Metrix makes hiring decisions based solely on qualifications, merit, and business needs at the time.

About Solutions Metrix

Software Development
11-50

Since 2001, Solutions Metrix has implemented internationally recognized CRM solutions such as Creatio, Microsoft Dynamics CRM, SugarCRM, Hubspot & Salesforce.

Every implementation is tailored to be conveniently adapted to the needs of each business. Over time, Solutions Metrix has developed a step-by-step implementation process that assures success by taking into account the essential needs of each individual business with which we work. This process not only allows us to provide tailored services, it also allows us to provide our clients with a very flexible pricing structure.

The experts at Solutions Metrix implement CRMs as work tools, not databases. Hundreds of implementations gave us a unique ability to provide CRM solutions that are used optimally by our clients.

The secret to our success is simple: We adapt our solutions to your business types, models, markets, and industries. Not the other way around.

We are not a simple ERP firm, nor are we software resellers. We're CRM specialists. We make sure that our clients have the best CRM platform for their business and that it's implemented the right way. We work with industry leaders in Marketing, Sales, Human Resources, Business Management, and many more, and it's this multi-disciplinary association between sales/marketing/management and IT that gives us a detailed understanding of our client's needs and business realities.