Do you love hospitality? Love to meet and interact with fun and diverse people? Love to work in a friendly environment? If so, come be a part of our Boulevard Club family.

The Boulevard Club has been honoured as the2025 Best Club of the Yearby the Club Management Association of Canada (CMAC). We are also proud to be recognized as aGreat Place to Workfor three consecutive years, namedBest Place to Work in Retail and Hospitalityin both 2023 and 2025, and awardedBest Place to Work in Ontarioin 2025.

We take pride in providing safe and inclusive communities that inspire wellness, growth, and excellence. We create exceptional, social, athletic, and recreational environments, celebrating memorable experiences and positive connections.

As an employee of The Boulevard Club, you will enjoy a high-quality, pleasant working environment and the following benefits:

• Education & Professional Development Assistance.
• Comprehensive Health & Dental Benefits for employees and their immediate family
• Bonus Program (eligibility criteria apply)
• Employee Health & Wellness Program
• Meal Plan
• Bike Share TO
• Night Transportation Assistance
• Summer Recognition Program
• Complimentary Parking (subject to availability)
• Other Employee Perks.

Job Overview

Reporting to the Athletics & Wellness Director, the Wellness Clinic Supervisor serves as the face and operational lead of the Club’s Wellness Clinic. This role oversees the daily operations of the clinic, including appointment scheduling, member communications, and coordination between members and wellness professionals. The Supervisor plays a key role in enhancing the member experience by ensuring seamless delivery of wellness services while maintaining a professional, welcoming, and well-organized clinic environment. The Supervisor also provides day-to-day leadership to the clinic team, ensuring smooth operations, exceptional member service, and a welcoming, professional environment.

Compensation:$45,000 – $50,000 annually, commensurate with experience and qualifications.

Specific duties would include, but are not limited to:

• Greeting members in a professional manner and ensuring they are treated with dignity and respect.
• Providing friendly and courteous service when assisting members with questions, reservations, and service information.
• Supervising and supporting the Wellness Clinic team, providing guidance and ensuring high service standards are maintained.
• Managing the daily operations of the Wellness Clinic, including scheduling appointments and coordinating services between members and therapists.
• Serving as the primary point of contact for phone calls and email inquiries related to clinic services, appointments, and schedules.
• Managing patient files, records, and documentation while ensuring security and confidentiality of all member information.
• Providing information regarding therapists and services offered and assisting members with recommendations as needed.
• Monitoring clinic operations to ensure smooth appointment flow and efficient service delivery.
• Communicating with the Housekeeping department to ensure all areas of the Wellness Clinic are neat, tidy, clean, and well-maintained and that all equipment is safe and in good working order, reporting any deficiencies to the Athletics & Wellness Director.

Qualifications:

• Minimum 2-years-experience in a similar environment (medical clinic, spa, reception, etc.)
• College/University degree in related field preferred.
• Good computer and office equipment skills (Microsoft Office, POS, Jane experience is an asset)
• Understanding of medical terminology.
• Excellent interpersonal and customer service skills.
• Strong organizational skills.
• Strong written and spoken communications skills.
• CPR, AED and First-aid Certificate.

For over a century, The Boulevard Club has built a reputation around time-honoured traditions, exemplary service, and unrivalled athletics programs for all ages and abilities, including tennis, badminton, water sports, fitness, swimming, basketball, pickleball, and more.

We pride ourselves on creating an exceptional Member experience thanks to an equally diverse and inclusive team. We know that our team members are vital to the success of the Club, which is why we hire well and enjoy developing and rewarding our team.

If you would like to work and learn from a team of professionals and build your career at one of Toronto’s top private clubs, The Boulevard Club may be a good fit.

We thank all candidates for their interest, however, only those being considered for an interview will be contacted.

The Boulevard Club is an inclusive work environment, and as such, has a workplace accommodation policy in place. Accommodation is available, upon request, for the interview process and other selection stages for job applicants with accessibility needs. Please contact Human Resources to discuss further.