Job Type: Part-Time

Reports to: Kindred Spirit Manager

About the YWCA: The YWCA is a leader in Prince Albert, providing awareness and advocacy for Women and other vulnerable individuals within our community. Empowering Individuals, Families, and Communities to Achieve Overall Wellbeing.

Responsibilities: Housing Support Workers are members of the Kindred Spirit team and work together to provide housing support for clients in a flexible, compassionate, and responsible manner.

Qualifications:

• Experience in human services, supported housing, or with persons with disabilities/addictions.
• Maintain professional boundaries in and out o the workplace as outlined in the YWCA Code of Conduct and Ethics Agreement.
• Knowledge and understanding of Indigenous culture.
• Must pass criminal record check and vulnerable sector check.
• MUST HAVE: Class 5 Driver's License; Candidates without a Class 5 Driver's License need not apply.
• Reliable Transportation.
• Excellent Communication Skills (written & verbal) and interpersonal skills.
• Proficient in Microsoft Office Applications (Word, Excel, Power Point, Outlook).
• Ability to work independently as well as a team.
• Excellent time management skills.
• Must be a positive role model of life and social skills of clientele.

Duties:

• Review communications board, emails, and logbooks, on-call schedule when coming on shift.
• Be available to respond to client needs and requests where reasonable in a friendly and courteous manner.
• Ensure property security alarms and cameras are on and functional.
• Assist Program Staff when requested, to ensure the safety of staff and residents.
• Responsible for maintaining clear and concise logs of all unusual occurrences or suspicious activities.
• Respond to accidents, contact EMS, or administer first aid/CPR as required.
• Be available for community members for mentorship and consultations.
• Assist community members, guests, and employees during emergency situations.
• Be aware of emergency procedures.
• Notify appropriate individuals (on-call staff, Supervisor, Manager) and/or Authorities in the event of critical incidents.
• Maintain written and computerized records, compile reports, and complete other program documents (including case notes, statistics, letters, etc.).
• Transport clients in accordance with established client transportation policies/protocols.
• Provide culturally sensitive outreach, case management, and other needed services to clients.
• Provide individually tailored services to each client, e.g.; housing placement, independent living skills, appointment escorts, home visits, and family counseling.
• Aid clients in their homes and in the community to allow them to participate safely and as independently as possible with dignity and respect.
• Assist with building cleanliness and safety.
• Must have knowledge and understanding of Indigenous cultures & work respectfully within a diverse environment.
• Hourly checks of client apartments and support the families’ needs according to their individual case plans.
• Meal preparation as required.
• Participate in/plan evening social and cultural events with clients.
• Participate in offered training.
• Must follow safety and security policies at all times.
• Maintain client confidentiality at all times.
• Debrief with shift rotation.
• All other duties & responsibilities as deemed necessary by management.

Probation: All YWCA Prince Albert positions contain a three-month probation period.