Service Advisor

Mercedes-Benz Kitchener-Waterloo – Kitchener, ON
Proud member of Pinnacle Automotive

Overview
At Mercedes-Benz Kitchener-Waterloo, we believe excellence begins with integrity, teamwork, and pride in the craft. As proud part of Pinnacle Automotive group, we offer more than a workplace—we offer a community built on trust, support, and shared success.

We are seeking a polished, customer-first Service Advisor to join our premium team. Here, you will be the trusted link between our discerning clientele and our world-class service technicians.

What You’ll Do

• Consult with clients on their service needs with professionalism and care
• Create accurate, detailed estimates and work orders
• Communicate updates and service progress clearly and promptly
• Ensure every customer’s service experience exceeds expectations

What You Bring

• Exceptional communication skills and luxury service experience
• Strong attention to detail and time management
• Previous service advisor experience in a high-end brand preferred

Our Commitment to Inclusion
Mercedes-Benz Kitchener-Waterloo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require accommodation during any stage of the recruitment process, please let us know — we will work with you to meet your needs.

Apply today!
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