Administrative Support (Receptionist) & Administrative Assistant
About the role
Parks Canada - Mount Revelstoke & Glacier National Parks
Revelstoke, BC
CR-03, CR-04
$51,798 to $61,953 (salary under review)
For further information on the organization, please visit Parks Canada
Closing date: 16 September 2025 - 23:59, Pacific Time
Who can apply: All persons who have a legal status to work in Canada. Preference may be given for candidates residing within 75km of Revelstoke, BC. However, if suitable candidates are not found, candidates outside this radius will be considered so all eligible persons are encouraged to apply.
Apply online
Important messages
We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
Assessment accommodation
Persons who are unable to apply on-line must contact the person listed below prior to the closing date.
Duties
Provides clerical and administrative/operational support services and related information/guidance, in support of a specific department (Finance, Visitor Experience, Resource Conservation, External Relations, etc.)
This position is located in Revelstoke, BC. Remote work is not available.
Work environment
Experience what it’s like to live and work with two national parks on your doorstep. Mount Revelstoke and Glacier national parks are known for their vibrant wildflower displays in the summer and abundance of snow during the winter, perfect for enjoying some time on the slopes!
Here at Mount Revelstoke and Glacier, we are committed to fostering a diverse and inclusive workplace. Diverse teams bring different perspectives and creative ideas that benefit visitors, the communities we serve and all of us as colleagues.
Become a part of our dynamic team today!
Intent of the process
The intent of this process is to staff future vacancies starting in Fall 2025 and beyond. Vacancies may include the following:
-
Full-time CR-03 (Bilingual BBB/BBB)
-
Full-time or part-time CR-04 (English Essential)
-
Other vacancies as needed
CR-03 salary range: $51,798 - $55,877
CR-04 salary range: $57,397 - $61,953
This process may be used to create a list of qualified candidates to staff similar positions with various tenures, security levels or linguistic requirements in same or other parts of the country.
Positions to be filled: Number to be determined
Information you must provide
Your résumé.
Contact information for 2 references.
In order to be considered, your application must clearly explain how you meet the following (essential qualifications)
EDUCATION
Completion of secondary school, or an acceptable combination of education, training, and experience.
Degree equivalency
EXPERIENCE
(CR03)
EX1: Recent experience in front-line customer service operations (on the phone or in person)
EX2: Recent experience using computers, including Microsoft Office and Internet navigation
(CR04)
EX3: Experience in the provision of administrative support.
EX4: Experience operating software such as email, spreadsheets and word processing.
The following will be applied / assessed at a later date (essential for the job)
Various language requirements
English essential (CR-04)
Bilingual - imperative BBB/BBB (CR-03)
Information on language requirements
KNOWLEDGE
K1: Knowledge of general digital office administrative procedures and practices.
ABILITIES
A1: Ability to communicate effectively.
A2: Ability to plan, organize and prioritize work, meeting deadlines within an environment of changing demands, and conflicting priorities.
A3: Ability to work with minimal supervision. (CR04 only)
PERSONAL SUITABILITY
PS1: Works well with others
PS2: Sound judgement
PS3: Initiative
The following may be applied / assessed at a later date (may be needed for the job)
ASSET EXPERIENCE
AEX1: Experience in the travel, tourism, and/or hospitality industries.
AEX2: Experience in providing financial support services such as financial reporting, cash handling, and reconciliations.
AEX3: Experience in a client-facing role.
Conditions of employment
Reliability Status security clearance
Willingness to wear a Parks Canada uniform and prescribed protective equipment
Other information
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.
Information on employment equity
For tips to navigate the application process step by step, refer to the following site: https://www.youtube.com/watch?v=0GW7P3g9hhI.
Tips for applicants:
-
When answering application questions, be thorough and provide concrete examples. “See resume” is not considered an acceptable answer. Do not assume that the screening board has any previous knowledge of your background, qualifications, or work history.
-
Failure to provide sufficient information may result in your application being screened out of the competition.
-
You must meet all essential qualifications in order to be considered for the position.
-
Other qualifications listed as additional or asset are not mandatory to apply. However, these may be considered throughout the assessment process.
The Parks Canada Agency is established as a separate employer in the Federal Public Service under the Financial Administration Act. Persons appointed to the Agency continue to be part of the Public Service. The Parks Canada Agency operates under its own human resources framework outside of the Public Service Employment Act and in line with values of fairness, competence and respect, and its operating principles.
In accordance with paragraph 8(2)(a) of the Privacy Act, information or material, whether provided directly by the candidate or otherwise obtained by the selection board, used during the selection process for the purpose of assessing a candidate may be used as part of the selection review and recourse processes. Such relevant information may be provided to third parties, such as other candidates or their representatives, who have a legitimate reason to be aware of that information.
Persons are entitled to participate in the appointment process in the official language of their choice.
Travel cost for individuals who are not Federal Public Servants will not be covered.
A random and/or top down selection of candidates may be used in the determination of those to be given further consideration in the assessment process.
We thank all those who apply. Only those selected for further consideration will be contacted.
About Parks Canada
Parks Canada is an agency of the Government of Canada run by a chief executive who answers to the Minister of the Environment and Climate Change. Parks Canada is mandated to "protect and present nationally significant examples of Canada's natural and cultural heritage, and foster public understanding, appreciation, and enjoyment in ways that ensure their ecological and commemorative integrity for present and future generations". Parks Canada manages 48 National Parks, three National Marine Conservation Areas, 171 National Historic Sites, one National Urban Park, and one National Landmark. The agency also administers lands and waters set aside as potential national parklands, including eight National Park Reserves and one National Marine Conservation Area Reserve. More than 450,000 km2 (170,000 sq mi) of lands and waters in national parks and national marine conservation areas has been set aside for such purposes. Parks Canada Agency cooperatively manages a large majority of their protected areas and heritage sites with Indigenous partners. The Canadian Register of Historic Places is supported and managed by Parks Canada, in collaboration with provincial and territorial governments and other federal bodies. The agency is also the working arm of the national Historic Sites and Monuments Board, which recommends National Historic Sites, Events, and Persons.
Administrative Support (Receptionist) & Administrative Assistant
About the role
Parks Canada - Mount Revelstoke & Glacier National Parks
Revelstoke, BC
CR-03, CR-04
$51,798 to $61,953 (salary under review)
For further information on the organization, please visit Parks Canada
Closing date: 16 September 2025 - 23:59, Pacific Time
Who can apply: All persons who have a legal status to work in Canada. Preference may be given for candidates residing within 75km of Revelstoke, BC. However, if suitable candidates are not found, candidates outside this radius will be considered so all eligible persons are encouraged to apply.
Apply online
Important messages
We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
Assessment accommodation
Persons who are unable to apply on-line must contact the person listed below prior to the closing date.
Duties
Provides clerical and administrative/operational support services and related information/guidance, in support of a specific department (Finance, Visitor Experience, Resource Conservation, External Relations, etc.)
This position is located in Revelstoke, BC. Remote work is not available.
Work environment
Experience what it’s like to live and work with two national parks on your doorstep. Mount Revelstoke and Glacier national parks are known for their vibrant wildflower displays in the summer and abundance of snow during the winter, perfect for enjoying some time on the slopes!
Here at Mount Revelstoke and Glacier, we are committed to fostering a diverse and inclusive workplace. Diverse teams bring different perspectives and creative ideas that benefit visitors, the communities we serve and all of us as colleagues.
Become a part of our dynamic team today!
Intent of the process
The intent of this process is to staff future vacancies starting in Fall 2025 and beyond. Vacancies may include the following:
-
Full-time CR-03 (Bilingual BBB/BBB)
-
Full-time or part-time CR-04 (English Essential)
-
Other vacancies as needed
CR-03 salary range: $51,798 - $55,877
CR-04 salary range: $57,397 - $61,953
This process may be used to create a list of qualified candidates to staff similar positions with various tenures, security levels or linguistic requirements in same or other parts of the country.
Positions to be filled: Number to be determined
Information you must provide
Your résumé.
Contact information for 2 references.
In order to be considered, your application must clearly explain how you meet the following (essential qualifications)
EDUCATION
Completion of secondary school, or an acceptable combination of education, training, and experience.
Degree equivalency
EXPERIENCE
(CR03)
EX1: Recent experience in front-line customer service operations (on the phone or in person)
EX2: Recent experience using computers, including Microsoft Office and Internet navigation
(CR04)
EX3: Experience in the provision of administrative support.
EX4: Experience operating software such as email, spreadsheets and word processing.
The following will be applied / assessed at a later date (essential for the job)
Various language requirements
English essential (CR-04)
Bilingual - imperative BBB/BBB (CR-03)
Information on language requirements
KNOWLEDGE
K1: Knowledge of general digital office administrative procedures and practices.
ABILITIES
A1: Ability to communicate effectively.
A2: Ability to plan, organize and prioritize work, meeting deadlines within an environment of changing demands, and conflicting priorities.
A3: Ability to work with minimal supervision. (CR04 only)
PERSONAL SUITABILITY
PS1: Works well with others
PS2: Sound judgement
PS3: Initiative
The following may be applied / assessed at a later date (may be needed for the job)
ASSET EXPERIENCE
AEX1: Experience in the travel, tourism, and/or hospitality industries.
AEX2: Experience in providing financial support services such as financial reporting, cash handling, and reconciliations.
AEX3: Experience in a client-facing role.
Conditions of employment
Reliability Status security clearance
Willingness to wear a Parks Canada uniform and prescribed protective equipment
Other information
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.
Information on employment equity
For tips to navigate the application process step by step, refer to the following site: https://www.youtube.com/watch?v=0GW7P3g9hhI.
Tips for applicants:
-
When answering application questions, be thorough and provide concrete examples. “See resume” is not considered an acceptable answer. Do not assume that the screening board has any previous knowledge of your background, qualifications, or work history.
-
Failure to provide sufficient information may result in your application being screened out of the competition.
-
You must meet all essential qualifications in order to be considered for the position.
-
Other qualifications listed as additional or asset are not mandatory to apply. However, these may be considered throughout the assessment process.
The Parks Canada Agency is established as a separate employer in the Federal Public Service under the Financial Administration Act. Persons appointed to the Agency continue to be part of the Public Service. The Parks Canada Agency operates under its own human resources framework outside of the Public Service Employment Act and in line with values of fairness, competence and respect, and its operating principles.
In accordance with paragraph 8(2)(a) of the Privacy Act, information or material, whether provided directly by the candidate or otherwise obtained by the selection board, used during the selection process for the purpose of assessing a candidate may be used as part of the selection review and recourse processes. Such relevant information may be provided to third parties, such as other candidates or their representatives, who have a legitimate reason to be aware of that information.
Persons are entitled to participate in the appointment process in the official language of their choice.
Travel cost for individuals who are not Federal Public Servants will not be covered.
A random and/or top down selection of candidates may be used in the determination of those to be given further consideration in the assessment process.
We thank all those who apply. Only those selected for further consideration will be contacted.
About Parks Canada
Parks Canada is an agency of the Government of Canada run by a chief executive who answers to the Minister of the Environment and Climate Change. Parks Canada is mandated to "protect and present nationally significant examples of Canada's natural and cultural heritage, and foster public understanding, appreciation, and enjoyment in ways that ensure their ecological and commemorative integrity for present and future generations". Parks Canada manages 48 National Parks, three National Marine Conservation Areas, 171 National Historic Sites, one National Urban Park, and one National Landmark. The agency also administers lands and waters set aside as potential national parklands, including eight National Park Reserves and one National Marine Conservation Area Reserve. More than 450,000 km2 (170,000 sq mi) of lands and waters in national parks and national marine conservation areas has been set aside for such purposes. Parks Canada Agency cooperatively manages a large majority of their protected areas and heritage sites with Indigenous partners. The Canadian Register of Historic Places is supported and managed by Parks Canada, in collaboration with provincial and territorial governments and other federal bodies. The agency is also the working arm of the national Historic Sites and Monuments Board, which recommends National Historic Sites, Events, and Persons.