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Wonder Berry North America Inc. logo

Customer Service Representative

Concord, Ontario, Canada
Entry Level
Full-Time

Top Benefits

On-the-job Training
Opportunity For Growth
Casual Dress

About the role

Wonder Berry North America Inc. is a growing food import and distribution company supplying major grocery retailers across Canada. We are looking for a motivated and detail-oriented Customer Service Clerk to join our team in Concord, Ontario.

What you will do

-Process customer orders accurately and efficiently -Communicate with customers regarding orders, deliveries, and product inquiries -Coordinate with the warehouse team to ensure timely order fulfillment -Update customer information and order records -Assist with resolving custonmer concerns in a professional manner -Perform general administrative and customer service duties

What we are looking for

-Strong attention to detail Good computer skills (Microsoft Office; experience with ERP systems is an asset) -Excellent communication and organizational skills -Customer service experience is an asset, but not required-we are happy to train the right candidate -Ability to work independently and as part of a team -Ability to communicate in English and Russian

What we offer

-Full-time, permanent position ($17.60-$18/hour) -Monday to Friday schedule -Supportive and friendly team environment -On-the-job training -Opportunity for growth within a growing company -Casual dress -On-site parking

About Wonder Berry North America Inc.

Wholesale Food and Beverage
51-200 employees
Founded in 1999

Wonder Berry North America Inc. imports premium food products from around the world, specializing in European favorites. We proudly serve Canada’s top retailers like Sobeys, Loblaws, and Metro, as well as independent family-run businesses. With unmatched quality and competitive pricing, we deliver excellence to every corner of the Canadian food industry.

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