🌐 Bilingual Sales Coordinator 📍 Location: Stoney Creek, ON

💰 Salary: $38,220 per year, plus a rising commission structure

🕓 Full-Time | Permanent 👥 Reports To: Inside Sales Manager

About The Role Responsible for sales and customer support, responding to customer inquiries and managing sales leads that originate primarily from telephone inquiries.

What You’ll Do

• Respond to customer inquiries by phone, email or through other means
• Manage sale opportunities for all products; perform all sales tasks necessary to turn opportunities into billable sales
• Source products for manufacturers not currently supplied (new products)
• Negotiate best purchase price for manufacturers (new products)
• Check inventory and fulfill order out of inventory if possible
• Correspond with customers via phone and e-mail and respond to customers in a timely, efficient, and professional manner
• Ensure high degree of customer satisfaction as measured by our automated survey system and customer feedback
• Enter quotations and orders into sales order processing systems; ensure accurate sales information including proper and accurate delivery, payment terms, and other critical order information; confirm all orders with customer; perform follow-up and order clean-up as necessary
• Meet minimum daily standards for quotes and other sales output expectations
• Build new customers in sales order processing systems; capture complete and accurate information for new and existing customers
• Interact with all departments to effectively meet customer commitments
• Perform product and price maintenance; build new part numbers as needed; maintain product sourcing database
• Assist in business system database cleanup and ongoing maintenance
• Proactively develop new business through outgoing customer calls and other means

What You Bring

• Must understand the international sales cycle
• Strong computer skills, including proficiency using e-mail, the internet, Microsoft Office, and other computer tools
• Previous sales experience in a related environment or a college degree in business or a related field of study
• Ability to multi-task and work at fast pace
• Attention to detail
• Problem solving abilities
• Good communication skills, in both written and verbal English and French

Why You’ll Love This Job

• A chance to work in a professional and open call center office environment
• The opportunity to earn a six-figure salary after only 2 years
• Supportive environment that encourages professional development and growth

Interested in joining a team that values proactive problem solvers and continuous learners? Apply today to learn more about this exciting opportunity with our client.

Disclosure: This posting represents an active and genuine vacancy with one of 3 Step Recruitment’s clients and is not for speculative or pipeline recruitment.

3 Step Recruitment and/or our Clients may use, from time to time, AI-assisted tools to support the screening and evaluation of applications; however, these tools are not intended to replace human judgement or decision-making in the hiring process.