Top Benefits
About the role
YOUR NEXT OPPORTUNITY IS NOW BOARDING:
Join OTG as a Server now at YYZ airport and drive a new type of hospitality. Explore career opportunities in a unique hospitality environment with some of the industry's best compensation and benefits, including PTO, Healthcare, and a competitive 401k match.
WHAT IS OTG?
OTG has revolutionized the hospitality industry by pushing the boundaries of excellence. With more than 300 in-terminal dining and retail locations across 11 airports, OTG, and its 5,000+ Crewmembers, serve millions of travelers each year. By joining our team, you’ll discover endless opportunities to explore, learn and realize your greatest potential in some of the most exciting hospitality environments around. Our people drive our experiences, so we offer our crewmembers some of the best compensation and benefits in the industry.
We transform airport experiences. You drive it.
Position Summary:
Servers at YYZ airport are responsible for ensuring guest satisfaction and executing the OTG steps of service to the highest standards. Pay rate $17.60 Hourly Responsibilities:
- Follow OTG steps of service, standard operating procedures.
- Greet guests pleasantly
- Walk guests through the OTG ordering and payment system
- Highlight menu, food and beverage options, make suggestions based on guest preferences and/or dietary restrictions/allergies
- Follow the OTG cash handling and cash register policies
- Maintain cleanliness within the restaurants dining and service stations
- Communicate with Chefs and Managers to ensure food is delivered to guests in a timely manner
- Adhere to all safety and sanitation regulations
- Participate in training sessions and team meetings as required
- Assist team members as needed
- Inform MOD on guest complaints/feedback/inquiries
- Monitor and report intoxicated guests to MOD
- Inform leadership team of low inventory and equipment issues
- Perform additional tasks requested by the OTG leadership team
Qualifications:
- 1-2 years of experience as a Server
- Strong communication and interpersonal skills
- Ability to work in a fast-paced and high-volume environment
- Basic knowledge of food and beverage service, including beer, wine and cocktail pairings
- Must be at least 18 years of age
- Fluent + fully conversational in English
- Must become TIPS certified within 90 days of employment
- Able to lift, up to 35 lbs. in weight
- Must be able to stand for extended periods, stoop, kneel, and crouch
- Must be available to work varied hours/days, including nights, weekends, holidays, and bad weather conditions--must be flexible
OTG Concessions Management, LLC and its subsidiaries and affiliates are proud to be an equal-opportunity workplace and employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, veteran status, or any other basis protected by law.
About OTG Management
OTG is revolutionizing the hospitality industry by pushing the boundaries of excellence. Our Crewmembers work in a first-class organization creating amazing experiences for airport guests. The enthusiasm, creativity and passion for quality embodied by OTG Crewmembers enable OTG to continuously improve the passenger experience.
With more than 350 in-terminal dining and retail locations in 11 airports, OTG and its 5,000+ Crewmembers serve millions of guests each year in dynamic settings across North America.
By joining our team, you’ll discover endless opportunities to explore, learn, and realize your greatest potential in some of the most exciting hospitality environments around. And because our people drive our experiences, we offer some of the best compensation and benefits in the industry.
Top Benefits
About the role
YOUR NEXT OPPORTUNITY IS NOW BOARDING:
Join OTG as a Server now at YYZ airport and drive a new type of hospitality. Explore career opportunities in a unique hospitality environment with some of the industry's best compensation and benefits, including PTO, Healthcare, and a competitive 401k match.
WHAT IS OTG?
OTG has revolutionized the hospitality industry by pushing the boundaries of excellence. With more than 300 in-terminal dining and retail locations across 11 airports, OTG, and its 5,000+ Crewmembers, serve millions of travelers each year. By joining our team, you’ll discover endless opportunities to explore, learn and realize your greatest potential in some of the most exciting hospitality environments around. Our people drive our experiences, so we offer our crewmembers some of the best compensation and benefits in the industry.
We transform airport experiences. You drive it.
Position Summary:
Servers at YYZ airport are responsible for ensuring guest satisfaction and executing the OTG steps of service to the highest standards. Pay rate $17.60 Hourly Responsibilities:
- Follow OTG steps of service, standard operating procedures.
- Greet guests pleasantly
- Walk guests through the OTG ordering and payment system
- Highlight menu, food and beverage options, make suggestions based on guest preferences and/or dietary restrictions/allergies
- Follow the OTG cash handling and cash register policies
- Maintain cleanliness within the restaurants dining and service stations
- Communicate with Chefs and Managers to ensure food is delivered to guests in a timely manner
- Adhere to all safety and sanitation regulations
- Participate in training sessions and team meetings as required
- Assist team members as needed
- Inform MOD on guest complaints/feedback/inquiries
- Monitor and report intoxicated guests to MOD
- Inform leadership team of low inventory and equipment issues
- Perform additional tasks requested by the OTG leadership team
Qualifications:
- 1-2 years of experience as a Server
- Strong communication and interpersonal skills
- Ability to work in a fast-paced and high-volume environment
- Basic knowledge of food and beverage service, including beer, wine and cocktail pairings
- Must be at least 18 years of age
- Fluent + fully conversational in English
- Must become TIPS certified within 90 days of employment
- Able to lift, up to 35 lbs. in weight
- Must be able to stand for extended periods, stoop, kneel, and crouch
- Must be available to work varied hours/days, including nights, weekends, holidays, and bad weather conditions--must be flexible
OTG Concessions Management, LLC and its subsidiaries and affiliates are proud to be an equal-opportunity workplace and employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, veteran status, or any other basis protected by law.
About OTG Management
OTG is revolutionizing the hospitality industry by pushing the boundaries of excellence. Our Crewmembers work in a first-class organization creating amazing experiences for airport guests. The enthusiasm, creativity and passion for quality embodied by OTG Crewmembers enable OTG to continuously improve the passenger experience.
With more than 350 in-terminal dining and retail locations in 11 airports, OTG and its 5,000+ Crewmembers serve millions of guests each year in dynamic settings across North America.
By joining our team, you’ll discover endless opportunities to explore, learn, and realize your greatest potential in some of the most exciting hospitality environments around. And because our people drive our experiences, we offer some of the best compensation and benefits in the industry.