Top Benefits
About the role
Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.
Perks & Benefits:
- Discounts at Sandman Hotels, Moxies, Denny's, Shark Club, Revelstoke Mountain Resorts, and much more!
- Health & Dental Benefits for Full-Time Employee's
- Various discounts through our partner programs
- Much More!
Key Responsibilities
- Ensure tables are decorated correctly, food is presented well, and service goes off without a hitch
- Manage the floor staff, ensure team members are dressed in uniform and delivering exceptional guest service in a friendly yet speedy manner
- Work directly with the event coordinators or hosts, problem solve in the moment when addressing questions or concerns that may arise during or before service.
- Be the lead on event supervision and execution
- Manage clients in an efficient yet organized manner including setting up meetings, forwarding contracts, billing, etc.
- Deliver feedback and coaching to banquet team
- Provide full room set-ups including A.V. and bar
- Ensure rooms are checked and maintained throughout the service
- Manage the bar and liquor orders
- Manage scheduling and labor costs
- Handle administration duties including (but not limited to) invoicing and A/R, contracts, customer service (email and phone inquiries)
- Demonstrate leadership by building positive team morale
Key Requirements
- Exceptional guest service skills
- Attention to detail
- Leadership skills that rally the team during big events while resolving conflicts and getting the job done - lead by example
- Ability to manage multiple variables - the food, the costs, pricing, scheduling and more
- Impromptu problem-solving skills when dealing with internal and external conflict
- Exceptional communication skills, providing leadership to staff and managing guests
- High stamina (as you will be on their feet most of the day)
- Desire and ability to earn the respect of your team
- Ability to create a positive working environment and provide ongoing positive feedback to colleagues
- Enthusiastic and inspiring
•
At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.
Top Benefits
About the role
Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.
Perks & Benefits:
- Discounts at Sandman Hotels, Moxies, Denny's, Shark Club, Revelstoke Mountain Resorts, and much more!
- Health & Dental Benefits for Full-Time Employee's
- Various discounts through our partner programs
- Much More!
Key Responsibilities
- Ensure tables are decorated correctly, food is presented well, and service goes off without a hitch
- Manage the floor staff, ensure team members are dressed in uniform and delivering exceptional guest service in a friendly yet speedy manner
- Work directly with the event coordinators or hosts, problem solve in the moment when addressing questions or concerns that may arise during or before service.
- Be the lead on event supervision and execution
- Manage clients in an efficient yet organized manner including setting up meetings, forwarding contracts, billing, etc.
- Deliver feedback and coaching to banquet team
- Provide full room set-ups including A.V. and bar
- Ensure rooms are checked and maintained throughout the service
- Manage the bar and liquor orders
- Manage scheduling and labor costs
- Handle administration duties including (but not limited to) invoicing and A/R, contracts, customer service (email and phone inquiries)
- Demonstrate leadership by building positive team morale
Key Requirements
- Exceptional guest service skills
- Attention to detail
- Leadership skills that rally the team during big events while resolving conflicts and getting the job done - lead by example
- Ability to manage multiple variables - the food, the costs, pricing, scheduling and more
- Impromptu problem-solving skills when dealing with internal and external conflict
- Exceptional communication skills, providing leadership to staff and managing guests
- High stamina (as you will be on their feet most of the day)
- Desire and ability to earn the respect of your team
- Ability to create a positive working environment and provide ongoing positive feedback to colleagues
- Enthusiastic and inspiring
•
At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.