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TR Troubleshooter PEU RAN Performance

Ericsson3 days ago
Ottawa, ON
CA$129,500 - CA$170,100/annual
Mid Level

Top Benefits

Full medical and dental coverage, core fully paid
Retirement plan: 2% company match, 50% RSP match up to 8%
Basic life and accidental death insurance at 2x base pay

About the role

##Join our Team

At this time, Ericsson Canada Inc. does not provide immigration assistance/sponsorship now or in the future for this position.

About this opportunity:

We are looking for a RAN Performance Engineer – Baseband Software (5G) to join the PEU RAN Performance organization in Ottawa. Our team is responsible for systemizing, designing, implementing, and integrating software features that control the air interface in the 5G Radio Access Network (RAN).

Within the Design organization, we are strengthening our capability to analyze and troubleshoot complex issues at RAN level, with a particular focus on Baseband software. You will become part of an expert group that looks at problems end‑to‑end – from radio conditions and configurations to feature combinations and customer use cases – to secure world‑class network performance.

The greatest satisfaction in this role comes from seeing our customers succeed and knowing that your work directly improves the performance and stability of their live networks.

What you will do:

  • Analyze and troubleshoot Baseband software issues at RAN level, using logs, traces, KPIs, and radio performance data
  • Take a holistic view of problems, considering radio conditions, network configuration, and feature combinations
  • Work closely with system designers and developers to identify root causes and define robust fixes or design improvements
  • Contribute to systemization and design of new and existing 5G/NR and LTE features from a performance and robustness perspective
  • Drive or support automation and data analytics to improve how we detect, analyze, and prevent issues
  • Collaborate with customer teams to reproduce and resolve network problems, sometimes under time pressure and high visibility
  • Document findings and share best practices, methods, and tools across the organization

The skills you bring:

  • Strong troubleshooting skills – comfortable debugging complex technical issues end‑to‑end
  • Solid knowledge of RAN aspects of 5G/NR and/or LTE (architecture, protocols, scheduling, radio performance)
  • System, design or test experience from 5G and/or LTE (e.g., feature development, performance verification, or integration)
  • Practical experience with Baseband software (architecture or programming), and ability to read and reason about SW behavior
  • Ability to use or quickly adapt to troubleshooting and analysis tools (e.g., log/trace tools, KPI dashboards, radio performance tools)
  • Good communication skills in English, with the ability to explain complex findings to different stakeholders

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.

Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.

If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.americas@ericsson.com.

**DISCLAIMER:**The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.

**Primary country and city:**Canada (CA) || Ottawa (Country/ City)

**Job details:**Developer

Compensation and Benefits at Ericsson At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.

Your Pay The salary offered is dependent on various factors including, but not limited to, location, and the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience.

The salary range for this position is

-Ottawa: $129,500CAD - $170,100CAD

Short-Term Variable Compensation Plan**:**Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit’s objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.

Your Health Ericsson offers excellent health benefits including the choice of 3 medical and dental plan options that allow an employee to select the level of coverage that suits their needs. Core level coverage is paid for fully by Ericsson.

Your Financial Security We invest in both your short and long-term financial wellbeing. Ericsson’s Group Retirement & Savings Program offers an automatic 2% company contribution into the Pension Plan. Ericsson also offers a 50% match of employee’s contribution into the Registered Retirement Savings Plan, up to 8% of the employee’s contribution (maximum of 4% match). This leads to a total company contribution potential of 6%. Employees will also basic life insurance and basic accidental death and dismemberment coverage at two-times annual base pay at no cost, as well as short-term disability coverage. Employees also have the option to participate in Ericsson’s Stock Purchase Plan.

Your Time Your work-life balance is important to us. New employees are provided a minimum of 18 days of accrued vacation, at least 3personal days, minimum 10 holidays, 1 volunteer day, and sick days. Please note paid time off is pro-rated based on the employee’s start date. Furthermore, Ericsson provides up to 10 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.

Additional Benefits Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, wellness account, and recognition programs.

About Ericsson

Telecommunications
10,000+

Our purpose To create connections that make the unimaginable possible.

Our vision A world where limitless connectivity improves lives, redefines business and pioneers a sustainable future.

Our values Perseverance, professionalism, respect and integrity.

The future is a place for purpose & vision – ours are clear, and we invite partners, customers and consumers to join us in our journey.

For a brighter future. For all. Let's #ImaginePossible

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