About the role
Job Description
Key Responsibilities:
- Achieving Resident & Family Satisfaction and Employee Engagement targets
- Ensuring that Health & Safety risks to residents, employees and the general public are minimized or eliminated
- Ensuring that installed equipment is maintained in working order or serviced as required
- Ensuring that capital spend and department budget are within established guidelines
- Collaborate - Work with the Executive Director and leadership team to maximize resident satisfaction
- Manage - Hire, train and engage a team of environmental services staff to deliver quality service to our residents
- Comply - Maintain environmental services in compliance with regulations and company policies and processes
- Lend a Helping Hand - Take a hands-on approach to leading, mentoring, and helping the environmental services team as required
- Cultivate - Build and maintain strong relationships with the residents, employees, managers, regional team and vendor partners
- Respond with HEART - Hear, Empathize, Acknowledge, Respond, Thank
Qualifications:
- Post-secondary degree or diploma in a related field or equivalent is required
- Minimum of two (2) years' experience in a managerial or supervisor capacity in the area of environmental services/maintenance in a unionized environment
- Must be enrolled or willing to enroll in the Property Admin Certificate (PAC) program
- Knowledge of building systems including basic plumbing, electrical, mechanical, HVAC and emergency systems
- Knowledge and experience related to evidence-based practices associated with housekeeping, laundry and maintenance with a strong ability to manage a budget and financial spend
- Values of Respect, Integrity, Compassion & Excellence and a passion to work with seniors
- Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one.
Time Type:
Full time
When you choose to build your career with Extendicare, you’re joining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day, we transform both the quality of their lives and the quality of our own work experiences.
If you have a passion for caring, turn it into a rewarding career with Extendicare!
Extendicare and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request.
About Extendicare
For more than 50 years, Extendicare’s qualified and experienced teams have been helping people live better through a commitment to quality care and service that includes skilled nursing care, home health care and management and consulting services.
We are proud to be at the forefront of senior care across Canada and work closely with government, community agencies, researchers, and our care partners, including families, to address needs, close gaps, solve problems and advance best practices. We employ thousands of people across the country who have made it their career and goal in life to care, and we have made it our priority to make sure they are trained and supported to provide the best care possible.
Our Mission: Helping people live better
About the role
Job Description
Key Responsibilities:
- Achieving Resident & Family Satisfaction and Employee Engagement targets
- Ensuring that Health & Safety risks to residents, employees and the general public are minimized or eliminated
- Ensuring that installed equipment is maintained in working order or serviced as required
- Ensuring that capital spend and department budget are within established guidelines
- Collaborate - Work with the Executive Director and leadership team to maximize resident satisfaction
- Manage - Hire, train and engage a team of environmental services staff to deliver quality service to our residents
- Comply - Maintain environmental services in compliance with regulations and company policies and processes
- Lend a Helping Hand - Take a hands-on approach to leading, mentoring, and helping the environmental services team as required
- Cultivate - Build and maintain strong relationships with the residents, employees, managers, regional team and vendor partners
- Respond with HEART - Hear, Empathize, Acknowledge, Respond, Thank
Qualifications:
- Post-secondary degree or diploma in a related field or equivalent is required
- Minimum of two (2) years' experience in a managerial or supervisor capacity in the area of environmental services/maintenance in a unionized environment
- Must be enrolled or willing to enroll in the Property Admin Certificate (PAC) program
- Knowledge of building systems including basic plumbing, electrical, mechanical, HVAC and emergency systems
- Knowledge and experience related to evidence-based practices associated with housekeeping, laundry and maintenance with a strong ability to manage a budget and financial spend
- Values of Respect, Integrity, Compassion & Excellence and a passion to work with seniors
- Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one.
Time Type:
Full time
When you choose to build your career with Extendicare, you’re joining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day, we transform both the quality of their lives and the quality of our own work experiences.
If you have a passion for caring, turn it into a rewarding career with Extendicare!
Extendicare and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request.
About Extendicare
For more than 50 years, Extendicare’s qualified and experienced teams have been helping people live better through a commitment to quality care and service that includes skilled nursing care, home health care and management and consulting services.
We are proud to be at the forefront of senior care across Canada and work closely with government, community agencies, researchers, and our care partners, including families, to address needs, close gaps, solve problems and advance best practices. We employ thousands of people across the country who have made it their career and goal in life to care, and we have made it our priority to make sure they are trained and supported to provide the best care possible.
Our Mission: Helping people live better