We know what it means to put the customer first—our business is built upon a tradition of exceptional, individualized customer service. Our employees experience the excitement and satisfaction that comes from working for a successful, expanding company where every team member makes a difference and where initiative and hard work are valued and rewarded. We are confident that if you choose to work at ROBINSON, you will be taking your first steps towards a challenging, profitable, and satisfying career.

We have an opening for Administrative Support at our Calgary location.

ROBINSON Showroom Administrative Support are the first point of contact for customers and play a vital role in creating an easy and enjoyable experience for all stakeholders. This position supports sales operations by handling administrative tasks, maintaining accurate pricing, ensuring a clean and visually appealing showroom, coordinating appointments, processing payments, and assisting with inventory checks.

What you will do:

• Serve as first point of contact for visitors, calls, and general inquiries
• Manage call routing, shared inbox, and appointment scheduling
• Track and follow up on missed or outstanding communications
• Maintain accurate records, files, and system updates
• Prepare and organize paperwork, reports, and shared drive documentation
• Assist with inventory counts and ensure documentation accuracy
• Maintain organization of reception area, showroom materials, and office supplies
• Support team with administrative overflow and coverage as needed
• Assist with report generation and general administrative tracking
• Other duties as assigned

About You:

• You have excellent customer service and communication skills
• You have a positive attitude and are an enthusiastic individual
• You are organized and have excellent time management skills
• You are reliable and have a strong work ethic
• Strong computer skills
• Your experience in a luxury retail environment is considered an asset

ROBINSON values your experience and recognizes the contributions you make to the success of our business. Your starting pay will be based on the skills and experience you bring to the role, with opportunities to earn more as you grow and develop with us. Your salary will be supplemented with monthly bonus opportunities, monthly commission payments, wellness days, RRSP program and a generous benefits package.

Visit our careers site to explore more opportunities with ROBINSON.

Family-owned ROBINSON is a leading Canadian distributor of plumbing, heating, electrical, and lighting products. Today, the company serves customers in the construction industry and retail home improvement markets through a network of 32 distribution warehouses and showrooms in British Columbia, Alberta, Saskatchewan, Manitoba, and Ontario. ROBINSON’s reputation as a growing company with a customer-service oriented culture continues to attract and retain top quality people and has earned it Platinum status among Canada’s Best Managed Companies. ROBINSON is committed to a diverse, inclusive, and respectful workplace. We strive to foster an environment that values our differences and believe in giving back to the communities in which we live and work.

ROBINSON will provide accommodation for candidates with disabilities throughout our interview and selection process.

Thank you to all interested candidates, only those selected for an interview will be contacted.