What this job involves: JLL is seeking a Senior Occupancy Planner for one its prominent clients. This dynamic role blends strategic space planning with interior design expertise to transform how enterprise clients utilize their real estate portfolios. As an embedded resource on the client site, you'll serve as the trusted advisor orchestrating occupancy strategies, move planning, and space optimization while managing critical stakeholder relationships across Corporate Real Estate, Business Units, and Facility Management.

Leveraging AutoCAD skills and advanced analytics, you'll deliver data-driven insights through monthly metrics and quarterly reviews, create compelling space layouts that balance function with aesthetics, and champion innovative workplace solutions that adapt to evolving workforce needs and emerging trends.

This is a hybrid role requiring 3 days/week on-site at the client's office located in the Financial District in Toronto and flexibility to work remotely 2 days/week.

What your day-to-day will look like:

• Strategic Space & Design Planning Develop and implement occupancy plans, move strategies, and space reallocations for regional portfolios that balance functional requirements with interior design principles while ensuring alignment with corporate guidelines and space standards.
• Client & Stakeholder Management Serve as primary contact for enterprise clients' occupancy requests and strategic initiatives while fostering critical relationships across Corporate Real Estate, Business Unit leadership, Finance, Project Management, and Facility Management teams.
• Analytics, Reporting & Data Stewardship Manage monthly and quarterly reporting for occupancy metrics and people/space data, conduct utilization analysis, track KPIs, and ensure data accuracy through quality checks and reconciliation processes.
• Technical Design Execution Utilize AutoCAD to create test-fits, space layouts, and block plans while conducting building audits to verify employee locations, furniture configurations, and room setups that optimize both function and aesthetics.
• Program Innovation & Business Reviews Participate in quarterly business reviews and annual evaluations while staying current with workplace trends and recommending innovative design solutions that accommodate evolving workforce needs.

Required Qualifications:

• Bachelor's degree in Interior Design, Architecture, Real Estate, Design, or related field required.
• 8+ years of experience in occupancy planning, space management, or facility management with background in interior design and demonstrated experience applying design principles to corporate workspace planning. Proven track record of managing enterprise-level occupancy planning programs with experience in corporate real estate portfolio management preferred.
• Advanced proficiency in occupancy planning software and IWMS/CAFM platforms such as OpenSpace or similar, with strong AutoCAD skills for block planning, space layout documentation, and design development.
• Advanced Microsoft Excel capabilities including pivot tables, vlookup, and complex calculations, along with experience in space utilization analysis, reporting, and data management processes.
• Knowledge of office space measurement standards including BOMA, IFMA, or RICS and familiarity with workplace strategy concepts and space optimization methodologies.
• Understanding of interior design principles, space planning, and furniture layout optimization with knowledge of workplace design trends and their impact on occupancy planning. Ability to balance aesthetic considerations with functional space requirements and experience with design software and space planning tools.