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Account Manager

Ottawa, Ontario, Canada
Mid Level
Full-Time

Top Benefits

Health Insurance
Dental Insurance
Performance-based Bonuses

About the role

PowerStick is a Canadian manufacturer of custom tech products and branded merch. We partner with leading global brands—including the NFL, Google, Meta, and hundreds of companies across North America—to develop products that strengthen customer engagement and brand recognition.

As our business continues to grow, we're looking for a motivated Sales & Account Manager to support existing customers, develop new business opportunities, and help deliver exceptional client experiences.

This is an excellent opportunity for someone early in their sales or account management career who wants exposure to large national accounts, international brands, and the full product development process.

Reporting to the Sales Director, you'll play a key role in supporting customer relationships from initial inquiry through production and delivery. You'll manage existing accounts, identify new business opportunities, coordinate projects with internal teams, and ensure customers receive responsive, professional service throughout every stage of the sales process.

This position offers a mix of relationship management, business development, project coordination, and creative presentation work.

Essential Functions and Responsibilities

Manage and grow a portfolio of customer accounts Develop relationships with distributors (our customers) across North America Identify and pursue new business opportunities through prospecting and lead follow-up Prepare quotes, virtual mockups, and customer presentations Collaborate with several departments to ensure projects are completed accurately and on schedule Use Adobe Illustrator and Photoshop to create virtual mockups and presentation materials Accurately enter customer orders into internal systems, ensuring all details are complete and error-free Provide exceptional customer service while identifying opportunities to expand existing accounts Represent PowerStick.com professionally during customer meetings, trade shows, and occasional travel

We're interested in people who are driven, curious, and eager to build long-term customer relationships. You should have: 2–3 years of experience in sales, account management, customer service, or a related role Strong interpersonal, written, and verbal communication skills Excellent organizational and time management abilities The ability to manage multiple projects simultaneously Experience with Adobe Illustrator and Photoshop (or the willingness to quickly become proficient) A valid passport and the ability to travel occasionally within Canada and the United States.

A post-secondary degree or diploma is considered an asset but is not required

What Success Looks Like

In this role, you'll build trusted relationships with our customers, contribute to new business growth, coordinate projects efficiently, and become a reliable partner for both clients and internal teams.

You'll have the opportunity to work on projects for recognized brands while developing your skills in sales, project management, and customer relationship management.

What We Offer

Competitive salary of $50,000–$55,000, plus performance-based bonuses Comprehensive health and dental benefits following the probationary period Opportunities for travel throughout Canada and the United States Hands-on experience working with internationally recognized brands A collaborative team environment where initiative and results are recognized Long-term opportunities for professional growth as the company continues to expand

Job Type: Full-time

Schedule

Monday to Friday 8:30am - 5:00pm

To apply, send us your resume and a cover letter: we want to know what makes you, you! Applications without a cover letter will not be considered.

About PowerStick.com

Appliances, Electrical, and Electronics Manufacturing
11-50 employees
Founded in 2011

PowerStick.com leads the consumer tech products industry as the only North American company that designs and manufacturers its own mobile chargers. Headquartered in Ottawa, Ontario, the company’s industrial designers, engineers, assemblers and branders produce the safest and most reliable portable branded tech products and phone accessories in the industry, including chargers, speakers, trackers, and home and office items. It also offers high-quality, custom packaging, variable data printing, personalized insert cards, drop shipping and other services for the finishing touch. And PMS color matching is always free!

Known as the go-to-source for the best branded tech merch in the promotional products industry, PowerStick sells to distributors through the industry’s distribution channel.

There’s always something new at PowerStick because new products are introduced all year long. The company’s outstanding innovation in product design has won it nine CES Innovations and Engineering awards and multiple PPAI Pyramid Awards in Supplier Decorating for exceptional etching, engraving and laser decoration. It is also a four-time winner of PPB magazine’s Greatest Companies To Work For competition and one of Counselor magazine’s Best Places to Work. The Ottawa Business Journal has named PowerStick one of Canada’s National Capital Region Fastest Growing Companies and the company has been honored with Peernet’s Outstanding Supplier Award, its Preferred Partner of the Year award and the Jack Nadel Creative Partner of the Year award.

Follow PowerStick for rich content and informative insights on selecting, packaging and selling quality branded merch, plus the latest resources, tips, trends, ideas, interviews, success stories and detailed case studies.

How to Find Us: PPAI 383252 / ASI: 51566 / SAGE: 69081

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