EHN Canada is the nation’s largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for Canadians. We are committed to both caring for our patients and supporting their loved ones. With over 100 years of collective experience, our inpatient, outpatient, and online programs are offered across the country, providing essential compassionate care to patients wherever they are.

EHN Canada prides themselves on providing both excellent and accessible care to all Canadians.

Learn more at ehncanada.com

Be part of the work that’s changing lives.

Job Overview

The Administrative Assistant provides essential support to ensure smooth day-to-day operations. This role involves managing schedules, handling correspondence, organizing documents, and assisting with general office tasks. With administrative duties in the assigned Department and switchboard/reception. The team member will be responsible for inputting client inquiry information into the database. This individual undertakes any other duties as assigned by their direct supervisor.

Duties and Responsibilities

• Handle incoming/outgoing and inter-office calls.
• Reception - Receiving and directing visitors and clients in a professional and comforting manner.
• Sorting and distributing mail
• Taking messages for clients
• Accept payments for services and wellness center service as well as generating invoices and being backup for wellness center appointment bookings
• Generate and fax referral letters for new admission with referents
• Notify clinical staff of group placement for daily admissions (via email)
• Update MOH bed count onto MOH website
• Schedule appointments bi-weekly and handle rescheduling missed appointments
• Upload photos of new admissions onto server and print out photo form for nursing
• Other duties as assigned

Qualifications:

• High school diploma or equivalent
• 1-2 years administrative experience
• Superb written and verbal communication skills
• Excellent computer skills
• Ability to establish priorities and manage time effectively.
• High degree of initiative and willingness to assist in any area required.
• Ability to deal effectively and compassionately with people in many capacities.
• Mental Health & Addiction experience
• Ability to keep information confidential.
• Must be able to understand and follow directions.

Employee Benefits and Perks:

• Comprehensive benefits package including a yearly allowance of $2,000 for mental health and addiction services, plus $600 for various paramedical services (e.g., massage, physiotherapy)
• 24/7 Employee Assistance Program through GreenShield Health
• Competitive paid time off, with an extra paid day off for your birthday, offered to eligible employees
• Float Days and Recognized Statutory Holidays, providing additional flexibility and time off for eligible employees
• Access to in-house fitness facilities or discounted gym memberships
• Exclusive discounts through Perkopolis on entertainment, insurance, and more
• Opportunities for personal and professional growth through our Education Support Assistance program
• Supportive relocation opportunities due to our nationwide presence
• Defined Benefit pension plan with up to a 4% employer contribution
• Maternity and parental leave top-up
• Discounts available at Kids & Co. Daycare.

Artificial intelligence (AI) may be used to screen, assess, or select applicants for this position by analyzing application materials and generating recommendations to support human decision-making.

EHN Canada is an employment equity employer. If you should require accommodation during the interview process, please contact Human Resources.