About the role
location: Toronto
availability: Full Time *must be available weekends
positions available: 1
commitment: minimum 1 year
bluboho is a growing community of collective creativity. we provide a space for connection, love and education, to create an unforgettable experience. we cultivate a team environment that is fun and maximizes on development opportunities. we continually aspire to nurture an exchange where our creativity and culture coexist.
About us
bluboho is on a mission to mark moments and tell stories through beautiful jewelry. We are a team of high achievers who love to create the unimaginable. We design and make all of our pieces right here in Canada using ethically sourced stones and recycled metals. Come work for a high-growth company where you get to have a voice, make decisions, set goals and achieve them. We can’t wait to meet you...
The Regional Manager of Operations oversees all aspects of store performance and is responsible for creating the overall vision for each store in their region, keeping our core values and culture in mind. In true bluboho nature, the Regional Manager of Operations has an entrepreneurial spirit like no other. Driving their region to own, meet and exceed sales and metric goals, and guiding their team in addressing and overcoming store performance challenges to achieve operational excellence. The Regional Manager of Operations will ensure their team is proactively building their sales and conversion by localizing and tailoring their merchandising to their customers’ wants and needs and maximizing profitability while maintaining a healthy balance sheet.
Who you are:
You can be found on game-day Saturdays, working the floor to lead your teams by example and identify patterns and opportunities within the business. As a leader of leaders - you enjoy the journey of developing extraordinary teams through your vision and goals, straight talk, and intentional listening. Naturally, you are drawn to guests and providing an unparalleled guest experience, and can provide expertise on key guest issues, team staffing and management, store operations and company policies and procedures.
This individual will leverage their deep wealth of retail knowledge and their internal partners to solve problems and remove obstacles for their team, regardless of operational challenges or circumstances beyond their control. You have an innate ability to build and maintain cross-functional relationships to create solutions and plan for the future. This individual will brilliantly shift gears to respond to sudden changes or demands in the business and teaches their team how to pivot effectively, staying flexible to the ever-evolving retail landscape.
What you’ll be doing:
Guest Experience
Developing a multi-store business through ensuring our unique guest and store experience are
consistently exceeding guest expectations
Managing the guest experience with Store Managers to ensure the same experience is replicated
at each store for each of our guests Ops
Working closely with all internal partners to ensure guideline/procedures are followed and budgets are adhered to
Coordinate in-store needs for new collection campaigns and events – i.e. new product launches, sales incentives, and peak season sales support;
Establish and foster strong relationships with store management and store teams through regular store visits
Maintain accurate and organized information and reporting at the store, and regional level
Develop store-level strategies to support the achievement of each store’s financial, operational, and guest experience goals, while addressing each store’s unique strengths and challenges
Develop strategy and support Store Managers in growing and strengthening the store network in the region, including community outreach and events
Collaborate with our Marketing Team to assist with in-store marketing materials designed to help the team meet and exceed company sales goals, and maximize brand exposure and awareness
Develop a growth plan and support the Director of Operations in growing and strengthening the store network in the region, including new store openings and pop-up opportunities
Sales
Support your team in achieving and exceeding monthly, quarterly, and annual sales goals within region as specified by the Director of Operations
Monitor results at store and regional level, and develop/implement action plans as required
Communicate and collaborate with the store team to drive and grow business and review sales trends and seasonal projections with management, advising store management of potential challenges
Update store teams on new product launches, advertising, technical information – i.e., utilizing all tools to maximize the sales potential
Support Store Managers in setting sales and KPI goals, budgets, objectives, and marketing plans for their stores
Create a business plan, budgets, and sales strategy for the short and long-term development and growth of the region
People
Responsible for the performance and development of Store Managers through thoughtful recruitment, selection, onboarding, training, coaching, management, reviews, and performance management of the team
Conduct regular and ongoing training, both informal in-store and formal regional training
Motivate, coach and strengthen Store Managers as team leaders and business owners
Provide timely feedback and follow-up, and approach difficult conversations as an opportunity for growth.
What you’ll bring
Required:
5+ years of retail store management experience, with a strong operations background
Ability to work a full-time schedule including varied hours/days including nights, weekends, and holidays as needed
Willingness and ability to travel
Self-starter with strong interpersonal, communication, organization, and follow-through skills
Passion for a unique guest experience
An ability to integrate a fun, mindful and positive working atmosphere
Communication that is led with honesty and kindness
Highly motivated, able to set priorities and react accordingly
Ability to work with all levels of organization to build partnerships
Ability to promote cross functional relationships that encourage a multi-store team environment – a ‘one team’ mindset Preferred:
Bachelor’s Degree in Business considered an asset
Experience working in a retail luxury goods or fine jewellery organization
APPLY TODAY
if you’re as excited as we are, send an email to natalie@bluboho.com with a copy of your resume, availability and to keep things interesting, a one-page letter telling us why we should hire you. please specify in the "subject" of your email which position and location you are applying for.
we look forward to meeting you! xo
About bluboho
bluboho was born out of kismet moments when traveling; serendipitously you stumble into a store, have a genuine connection with a local shop owner and find the perfect piece of jewelry to memorialize your trip.
for us, jewelry represents a piece of beauty that holds meaning and moments, and can be passed down to generations. the plan was to create a space inspired by travel that would inspire love, humanity and connection. we called it bluboho.
named "blu," after the colour of the water and sky, and "boho," after a liberated and artistic life, the bluboho name conjures connection to others, nature and unlimited possibility. with references to sea and sky, it evokes a luxurious, free-spirited lifestyle and a lust for life.
bluboho was founded in 2010. since that time, our company has grown to 3 brick and mortar stores and an incredible web store. we are a new concept retailer with a focus on developing meaningful relationships and living a life filled with joy through uniquely refined jewelry.
About the role
location: Toronto
availability: Full Time *must be available weekends
positions available: 1
commitment: minimum 1 year
bluboho is a growing community of collective creativity. we provide a space for connection, love and education, to create an unforgettable experience. we cultivate a team environment that is fun and maximizes on development opportunities. we continually aspire to nurture an exchange where our creativity and culture coexist.
About us
bluboho is on a mission to mark moments and tell stories through beautiful jewelry. We are a team of high achievers who love to create the unimaginable. We design and make all of our pieces right here in Canada using ethically sourced stones and recycled metals. Come work for a high-growth company where you get to have a voice, make decisions, set goals and achieve them. We can’t wait to meet you...
The Regional Manager of Operations oversees all aspects of store performance and is responsible for creating the overall vision for each store in their region, keeping our core values and culture in mind. In true bluboho nature, the Regional Manager of Operations has an entrepreneurial spirit like no other. Driving their region to own, meet and exceed sales and metric goals, and guiding their team in addressing and overcoming store performance challenges to achieve operational excellence. The Regional Manager of Operations will ensure their team is proactively building their sales and conversion by localizing and tailoring their merchandising to their customers’ wants and needs and maximizing profitability while maintaining a healthy balance sheet.
Who you are:
You can be found on game-day Saturdays, working the floor to lead your teams by example and identify patterns and opportunities within the business. As a leader of leaders - you enjoy the journey of developing extraordinary teams through your vision and goals, straight talk, and intentional listening. Naturally, you are drawn to guests and providing an unparalleled guest experience, and can provide expertise on key guest issues, team staffing and management, store operations and company policies and procedures.
This individual will leverage their deep wealth of retail knowledge and their internal partners to solve problems and remove obstacles for their team, regardless of operational challenges or circumstances beyond their control. You have an innate ability to build and maintain cross-functional relationships to create solutions and plan for the future. This individual will brilliantly shift gears to respond to sudden changes or demands in the business and teaches their team how to pivot effectively, staying flexible to the ever-evolving retail landscape.
What you’ll be doing:
Guest Experience
Developing a multi-store business through ensuring our unique guest and store experience are
consistently exceeding guest expectations
Managing the guest experience with Store Managers to ensure the same experience is replicated
at each store for each of our guests Ops
Working closely with all internal partners to ensure guideline/procedures are followed and budgets are adhered to
Coordinate in-store needs for new collection campaigns and events – i.e. new product launches, sales incentives, and peak season sales support;
Establish and foster strong relationships with store management and store teams through regular store visits
Maintain accurate and organized information and reporting at the store, and regional level
Develop store-level strategies to support the achievement of each store’s financial, operational, and guest experience goals, while addressing each store’s unique strengths and challenges
Develop strategy and support Store Managers in growing and strengthening the store network in the region, including community outreach and events
Collaborate with our Marketing Team to assist with in-store marketing materials designed to help the team meet and exceed company sales goals, and maximize brand exposure and awareness
Develop a growth plan and support the Director of Operations in growing and strengthening the store network in the region, including new store openings and pop-up opportunities
Sales
Support your team in achieving and exceeding monthly, quarterly, and annual sales goals within region as specified by the Director of Operations
Monitor results at store and regional level, and develop/implement action plans as required
Communicate and collaborate with the store team to drive and grow business and review sales trends and seasonal projections with management, advising store management of potential challenges
Update store teams on new product launches, advertising, technical information – i.e., utilizing all tools to maximize the sales potential
Support Store Managers in setting sales and KPI goals, budgets, objectives, and marketing plans for their stores
Create a business plan, budgets, and sales strategy for the short and long-term development and growth of the region
People
Responsible for the performance and development of Store Managers through thoughtful recruitment, selection, onboarding, training, coaching, management, reviews, and performance management of the team
Conduct regular and ongoing training, both informal in-store and formal regional training
Motivate, coach and strengthen Store Managers as team leaders and business owners
Provide timely feedback and follow-up, and approach difficult conversations as an opportunity for growth.
What you’ll bring
Required:
5+ years of retail store management experience, with a strong operations background
Ability to work a full-time schedule including varied hours/days including nights, weekends, and holidays as needed
Willingness and ability to travel
Self-starter with strong interpersonal, communication, organization, and follow-through skills
Passion for a unique guest experience
An ability to integrate a fun, mindful and positive working atmosphere
Communication that is led with honesty and kindness
Highly motivated, able to set priorities and react accordingly
Ability to work with all levels of organization to build partnerships
Ability to promote cross functional relationships that encourage a multi-store team environment – a ‘one team’ mindset Preferred:
Bachelor’s Degree in Business considered an asset
Experience working in a retail luxury goods or fine jewellery organization
APPLY TODAY
if you’re as excited as we are, send an email to natalie@bluboho.com with a copy of your resume, availability and to keep things interesting, a one-page letter telling us why we should hire you. please specify in the "subject" of your email which position and location you are applying for.
we look forward to meeting you! xo
About bluboho
bluboho was born out of kismet moments when traveling; serendipitously you stumble into a store, have a genuine connection with a local shop owner and find the perfect piece of jewelry to memorialize your trip.
for us, jewelry represents a piece of beauty that holds meaning and moments, and can be passed down to generations. the plan was to create a space inspired by travel that would inspire love, humanity and connection. we called it bluboho.
named "blu," after the colour of the water and sky, and "boho," after a liberated and artistic life, the bluboho name conjures connection to others, nature and unlimited possibility. with references to sea and sky, it evokes a luxurious, free-spirited lifestyle and a lust for life.
bluboho was founded in 2010. since that time, our company has grown to 3 brick and mortar stores and an incredible web store. we are a new concept retailer with a focus on developing meaningful relationships and living a life filled with joy through uniquely refined jewelry.