Joining the team at SC Johnson Professional® makes you part of a family company with a deep history in the professional market as a leading manufacturer of skincare, cleaning and hygiene products, and smart technologies. We provide solutions to Healthcare, Clean Industrial, Industrial, Office & Institutional, Hospitality & Travel, and Retail & Entertainment markets.

SC Johnson Professional® is a business unit within SC Johnson, a family-owned and led company and leading manufacturer of quality, trusted products since 1886.

About The Role The Quality Support Technician’s mandate is to support the molding and assembly production of products, to support the Product Development Cycle, as well as, the implementation of quality management strategy, and Quality Systems that integrate with the business plan. Key Responsibilities

• Lead, train and oversee the Quality Auditing Teams, and directly support all three shifts
• Contribute in creation of test plans, and other relevant documentation on a project by project basis.
• Implement Statistical Process Control, i.e. X-bar charts, control limits, specification limits, standard deviation
• Assist with Design of Experiments, data collection, Process Capability, Process Probability, and to analyze and publish results using Excel, Power Point presentations and Word Documents
• Assist Quality Manager to maintain ISO 9001:2015 quality standards into current Quality Management System
• Proficient in performing Gauge Repeatability and Reproducibility studies, reading 2D prints and performing dimensional layouts, as well as process capability studies.
• Proficient Root Cause Analysis techniques such as 5Ys, 8D, SIPOC, DMAIC
• Set up data and record collection logs and ensure that documentation is updated and maintained
• Developing Control Plans and Process Failure Mode Effect Analysis as applicable
• Support Gauge Calibration and record keeping
• Perform Incoming Quality checks including data collection and record keeping
• Excellent interpersonal and communication skills
• Perform Quality System audits including process audits, quality system audits, dock audits to Acceptance Quality Limits
• Work with the Quality Manager to establish QA processes in concert with development lifecycles
• Maintain Quality Control systems to measure performance against established standards, under the directive of the Quality Manager

Required Experience You’ll Bring

• High School required with preference to those with Technician or Technologist Diploma or Certificates from a recognizable College in Process Engineering, Manufacturing Technology or Quality Control fields.
• Minimum 3 year experience or previous demonstrated ability to work with a ISO 9001 injection molding manufacturing facility

Preferred Experiences And Skills

• Read and interpret documents such as safety rules, instructions, procedure manuals and personnel policies
• Working knowledge of Excel, Word, Power Point, MiniTab an asset
• Excellent interpersonal and communication skills
• Analytical, Statistical and Mathematical skills
• Supervisory experience an asset
• Apply common sense understanding to carry out detailed written or verbal instructions

Job Requirements

• 40 hours per week
• Must be open to work extra hours as required by the business

Other duties, responsibilities and activities may change or be assigned

at any time with or without notice as assigned by the Manager. The job description

does not constitute a contract of employment.

Inclusion & Diversity We believe Inclusion and Diversity is more than a program. We embed inclusive practices in our day-to-day work, the way we relate to our colleagues, collaborate, and make decisions.

We value the collective richness of the differences people bring to the organization, including style, personality, thoughts, race, ethnicity, culture, religion, gender, gender identity, sexual orientation, age, and disability – that enables all to bring their full contributions to the organization.

SC Johnson & Son Inc., SC Johnson Professional, and SC Johnson Lifestyle Brands is committed to accessibility in its workplace and recruitment processes for persons with disabilities. If you require accommodation in order to participate in this recruitment process, please contact Human Resources.