About the role
Optable — A Pioneering Force in Privacy-Safe Advertising Technology
Optable is a venture-backed adtech company innovating at the intersection of advertising and privacy. We are dedicated to helping publishers and media owners maximize their advertising revenues while rigorously protecting user privacy. Our platform equips advertisers and agencies with cutting-edge tools to run efficient, privacy-safe advertising campaigns in an evolving digital landscape.
The Role — Customer Solutions Architect
As a Customer Solutions Architect at Optable, you’ll play a pivotal role in reshaping a multi-billion-dollar industry that’s rapidly evolving due to shifting privacy regulations and technological transformations.
This role combines deep technical expertise with strong customer engagement. You will design and implement solutions that seamlessly integrate with client systems, drive measurable business outcomes, and ensure customers maximize their return on investment (ROI) from Optable’s products.
Additionally, you will serve as a trusted technical advisor to clients — leading technical initiatives, providing hands-on technical support, and collaborating closely with internal teams to deliver the best possible outcomes for our customers.
The position is based in Montreal**, with flexibility for remote candidates across** Canada and the USA**.**
Key Responsibilities
Solution Design, Integration, and Implementation
- Architect, design, and implement custom solutions that align with client objectives and deliver clear business value and ROI.
- Build data visualizations, reports, and dashboards to communicate actionable insights and demonstrate measurable impact.
- Propose and develop proofs of concept to address specific customer needs, accelerating product adoption and reducing time to value.
Technical Support & Troubleshooting
- Act as the primary technical support contact for assigned clients, ensuring rapid response and resolution of issues.
- Lead technical troubleshooting efforts, diagnose problems, and collaborate with engineering teams to deliver timely fixes.
- Document and maintain technical support processes, ensuring scalable and efficient client assistance.
Technical Leadership
- Serve as the key technical liaison between product teams and clients, ensuring solutions are practical, scalable, and ROI-driven.
- Provide expert guidance to customers on how to best integrate and utilize Optable’s products to maximize value.
- Partner with Product and Engineering teams to influence roadmap decisions based on customer feedback and emerging market needs.
Customer-Facing Communication & Initiative Leadership
- Act as a technical leader during client engagements, driving discussions and aligning stakeholders around solutions that deliver tangible outcomes.
- Translate complex technical concepts into clear, customer-friendly language to support informed decision-making.
- Foster trust-based relationships with clients by proactively identifying opportunities to optimize results and maximize ROI.
Cross-Functional Collaboration
- Collaborate with Product, Engineering, and Sales teams to advocate for customer needs and ensure alignment across departments.
- Share findings from data analysis and customer engagements to influence product enhancements and drive business strategy.
Qualifications
- 10 years of experience in solutions architecture, technical consulting, or a similar role within data-focused advertising platforms, adtech, or SaaS environments.
- Strong technical acumen with hands-on experience in systems design, integration, and problem-solving within complex environments.
- Proficiency in SQL and the ability to manage and manipulate large datasets effectively.
- Experience with data visualization tools (e.g., Looker Studio, Tableau) to deliver compelling insights and demonstrate ROI.
- Familiarity with cloud platforms (Google Cloud preferred; AWS or Azure a plus).
- Background in data engineering, data science, or software development is an asset.
- Experience with Javascript programming. Experience with Go or Python programming is a plus.
Nice-to-Have Experience:
- Exposure to Large Language Models (LLMs) and AI-driven solutions.
- Experience building AI agents, designing prompts, or integrating generative AI into client-facing workflows.
- Understanding of how AI can enhance adtech workflows, data analysis, and privacy-first solutions.
- Exceptional communication skills — able to confidently lead customer-facing technical discussions and influence both technical and business stakeholders.
- Strategic thinker with a customer-first mindset and a strong focus on delivering measurable business outcomes.
- Bachelor’s degree in Computer Science, Engineering, or a related field.
- Proven ability to adapt to fast-paced environments, thrive amid ambiguity, and drive results in dynamic settings.
- Passion for solving complex problems and continuously improving processes.
What we Offer
- A dynamic and creative work environment at the forefront of advertising technology.
- Competitive salary: and benefits package, with opportunities for advancement and professional development.
- A culture that values diversity, innovation, and collaborative problem-solving.
Join us at Optable, where we’re not just adapting to the new era of privacy in advertising—we’re at the forefront, designing the future with our customers in mind.
About Optable
Optable is an identity management and data collaboration platform designed for the advertising ecosystem in the age of privacy.
*Identity First With shared identifiers like cookies & mobile IDs being phased out and audience data becoming increasingly fragmented, we empower media owners, publishers, and platforms to harness the power of their first-party data. Our platform makes it easy to assemble an identity graph across all your sources, enrich it with leading partner data sets, and use your ID graph for activation in the channels that matter the most for your ad business.
*Give Programmatic Revenue A Boost Ad sellers need a complete set of tools to support the many different ways that they monetize their audience data. For programmatic revenue, Optable makes it easy to plug into ID frameworks like UID 2.0 and Yahoo Connect ID. Additionally, publishers with unique first party audience data can port data into leading marketplaces like The Trade Desk and curation platforms such as Pubmatic. This allows publishers to test different monetization strategies and meet buyers where they are looking to activate.
*Future Proof Your Direct Ad Sales It’s no secret that data driven sales teams win more share of ad spend. Optable makes it easy for media owners to collect, analyze and activate audience data no matter how complex their network or distribution is. Optable’s purpose-built tools for audience building, attribute enrichment and clean room collaboration means that sales teams can respond faster to RFPs, deliver more relevant audiences and offer deeper insights to their advertising partners.
For more information, please visit: https://optable.co/
About the role
Optable — A Pioneering Force in Privacy-Safe Advertising Technology
Optable is a venture-backed adtech company innovating at the intersection of advertising and privacy. We are dedicated to helping publishers and media owners maximize their advertising revenues while rigorously protecting user privacy. Our platform equips advertisers and agencies with cutting-edge tools to run efficient, privacy-safe advertising campaigns in an evolving digital landscape.
The Role — Customer Solutions Architect
As a Customer Solutions Architect at Optable, you’ll play a pivotal role in reshaping a multi-billion-dollar industry that’s rapidly evolving due to shifting privacy regulations and technological transformations.
This role combines deep technical expertise with strong customer engagement. You will design and implement solutions that seamlessly integrate with client systems, drive measurable business outcomes, and ensure customers maximize their return on investment (ROI) from Optable’s products.
Additionally, you will serve as a trusted technical advisor to clients — leading technical initiatives, providing hands-on technical support, and collaborating closely with internal teams to deliver the best possible outcomes for our customers.
The position is based in Montreal**, with flexibility for remote candidates across** Canada and the USA**.**
Key Responsibilities
Solution Design, Integration, and Implementation
- Architect, design, and implement custom solutions that align with client objectives and deliver clear business value and ROI.
- Build data visualizations, reports, and dashboards to communicate actionable insights and demonstrate measurable impact.
- Propose and develop proofs of concept to address specific customer needs, accelerating product adoption and reducing time to value.
Technical Support & Troubleshooting
- Act as the primary technical support contact for assigned clients, ensuring rapid response and resolution of issues.
- Lead technical troubleshooting efforts, diagnose problems, and collaborate with engineering teams to deliver timely fixes.
- Document and maintain technical support processes, ensuring scalable and efficient client assistance.
Technical Leadership
- Serve as the key technical liaison between product teams and clients, ensuring solutions are practical, scalable, and ROI-driven.
- Provide expert guidance to customers on how to best integrate and utilize Optable’s products to maximize value.
- Partner with Product and Engineering teams to influence roadmap decisions based on customer feedback and emerging market needs.
Customer-Facing Communication & Initiative Leadership
- Act as a technical leader during client engagements, driving discussions and aligning stakeholders around solutions that deliver tangible outcomes.
- Translate complex technical concepts into clear, customer-friendly language to support informed decision-making.
- Foster trust-based relationships with clients by proactively identifying opportunities to optimize results and maximize ROI.
Cross-Functional Collaboration
- Collaborate with Product, Engineering, and Sales teams to advocate for customer needs and ensure alignment across departments.
- Share findings from data analysis and customer engagements to influence product enhancements and drive business strategy.
Qualifications
- 10 years of experience in solutions architecture, technical consulting, or a similar role within data-focused advertising platforms, adtech, or SaaS environments.
- Strong technical acumen with hands-on experience in systems design, integration, and problem-solving within complex environments.
- Proficiency in SQL and the ability to manage and manipulate large datasets effectively.
- Experience with data visualization tools (e.g., Looker Studio, Tableau) to deliver compelling insights and demonstrate ROI.
- Familiarity with cloud platforms (Google Cloud preferred; AWS or Azure a plus).
- Background in data engineering, data science, or software development is an asset.
- Experience with Javascript programming. Experience with Go or Python programming is a plus.
Nice-to-Have Experience:
- Exposure to Large Language Models (LLMs) and AI-driven solutions.
- Experience building AI agents, designing prompts, or integrating generative AI into client-facing workflows.
- Understanding of how AI can enhance adtech workflows, data analysis, and privacy-first solutions.
- Exceptional communication skills — able to confidently lead customer-facing technical discussions and influence both technical and business stakeholders.
- Strategic thinker with a customer-first mindset and a strong focus on delivering measurable business outcomes.
- Bachelor’s degree in Computer Science, Engineering, or a related field.
- Proven ability to adapt to fast-paced environments, thrive amid ambiguity, and drive results in dynamic settings.
- Passion for solving complex problems and continuously improving processes.
What we Offer
- A dynamic and creative work environment at the forefront of advertising technology.
- Competitive salary: and benefits package, with opportunities for advancement and professional development.
- A culture that values diversity, innovation, and collaborative problem-solving.
Join us at Optable, where we’re not just adapting to the new era of privacy in advertising—we’re at the forefront, designing the future with our customers in mind.
About Optable
Optable is an identity management and data collaboration platform designed for the advertising ecosystem in the age of privacy.
*Identity First With shared identifiers like cookies & mobile IDs being phased out and audience data becoming increasingly fragmented, we empower media owners, publishers, and platforms to harness the power of their first-party data. Our platform makes it easy to assemble an identity graph across all your sources, enrich it with leading partner data sets, and use your ID graph for activation in the channels that matter the most for your ad business.
*Give Programmatic Revenue A Boost Ad sellers need a complete set of tools to support the many different ways that they monetize their audience data. For programmatic revenue, Optable makes it easy to plug into ID frameworks like UID 2.0 and Yahoo Connect ID. Additionally, publishers with unique first party audience data can port data into leading marketplaces like The Trade Desk and curation platforms such as Pubmatic. This allows publishers to test different monetization strategies and meet buyers where they are looking to activate.
*Future Proof Your Direct Ad Sales It’s no secret that data driven sales teams win more share of ad spend. Optable makes it easy for media owners to collect, analyze and activate audience data no matter how complex their network or distribution is. Optable’s purpose-built tools for audience building, attribute enrichment and clean room collaboration means that sales teams can respond faster to RFPs, deliver more relevant audiences and offer deeper insights to their advertising partners.
For more information, please visit: https://optable.co/