Top Benefits
About the role
Who you are
- A passion for helping micro and small businesses become more successful, informed, and efficient
- 3+ years of previous experience in software product management from where you were part of conception to launch and growth
- Proven ability to distill information from customer and market research and use it to define and prioritize the product roadmap
- Previous experience using and interpreting SQL from a database is an asset
- Ability to build compelling narratives and communicate effectively with customers, engineers, and other stakeholders
- While you will likely be educated to / beyond first degree level, it is not mandatory
- A history of entrepreneurship, ideally having personally created and operated a small business, side project, or social enterprise will be a strong asset
What the job involves
- Product Managers at Wave define and progress the roadmap and strategy of their assigned product
- Working cross-functionally within an empowered product team (Product Manager, Design Manager, and Engineering Manager), they are responsible for customer acceptance and product viability
- Lead Product Discovery, identifying and qualifying opportunities, and shaping a progressive Product Strategy that addresses clearly prioritized customer jobs to be done
- Work closely with Engineering colleagues in the planning, scoping, and prioritization of projects to achieve key business outcomes, aligning with the organization's strategic goals and establishing clear objectives and key results (OKRs)
- Align across product leads on strategic goals, corresponding initiatives, execution progress, and KPI tracking
- Effectively communicate product updates and strategic direction to your team and a wide range of stakeholders
- Be relentlessly curious to understand customer needs, motivations, and challenges, and apply sound research and analytic methods of discovery to uncover needs and prioritize initiatives
- Collaborate closely with teammates in product, design, engineering, customer success, financial services operations, and data, leveraging your understanding of the fintech/financial services domain
- Collaborate with Engineering, Customer Success, Marketing, Risk & Compliance, Finance, Partnerships, and other product teams to deliver on initiatives
Benefits
- Work From Where You Work Best: We will always have a welcoming, energizing, and world-class office (in Toronto) with a space for you. Or, if you’re more comfortable working from home, the choice is yours
- We Care About Future You: You will stretch yourself and you will grow at Wave. You will also be supported on this journey with diverse learning experiences, educational allowances, mentorship, and so much more
- We Support the Full You: We make a serious investment in your health & wellness. When we think about benefits we think about body, mind, & soul and we take this stuff very seriously
- We Take Care of the Fundamentals: Fair compensation, all the office perks you’d want, and the various goodies you’d expect from a growing tech company. This is the obvious stuff, but we don’t want you to think we forgot!
About Wave
Welcome to Wave. We're proud to look after the water and wastewater needs of over 300,000 businesses across the UK.
Following a joint venture between Anglian Water Business and NWG Business in 2017, Wave was formed by bringing together two established companies with solid track records in the non-household water retail market. Through this joint venture, we have combined our complementary strengths in customer service, billing and value-adding services to offer a highly competitive multi-utility retail service for our customers.
From our combined years of experience, we know a thing or two about efficiency measures that can help businesses lower their bills. As well as offering competitive pricing and excellent customer service, we can help to reduce overall consumption with a range of proven efficiency services.
Top Benefits
About the role
Who you are
- A passion for helping micro and small businesses become more successful, informed, and efficient
- 3+ years of previous experience in software product management from where you were part of conception to launch and growth
- Proven ability to distill information from customer and market research and use it to define and prioritize the product roadmap
- Previous experience using and interpreting SQL from a database is an asset
- Ability to build compelling narratives and communicate effectively with customers, engineers, and other stakeholders
- While you will likely be educated to / beyond first degree level, it is not mandatory
- A history of entrepreneurship, ideally having personally created and operated a small business, side project, or social enterprise will be a strong asset
What the job involves
- Product Managers at Wave define and progress the roadmap and strategy of their assigned product
- Working cross-functionally within an empowered product team (Product Manager, Design Manager, and Engineering Manager), they are responsible for customer acceptance and product viability
- Lead Product Discovery, identifying and qualifying opportunities, and shaping a progressive Product Strategy that addresses clearly prioritized customer jobs to be done
- Work closely with Engineering colleagues in the planning, scoping, and prioritization of projects to achieve key business outcomes, aligning with the organization's strategic goals and establishing clear objectives and key results (OKRs)
- Align across product leads on strategic goals, corresponding initiatives, execution progress, and KPI tracking
- Effectively communicate product updates and strategic direction to your team and a wide range of stakeholders
- Be relentlessly curious to understand customer needs, motivations, and challenges, and apply sound research and analytic methods of discovery to uncover needs and prioritize initiatives
- Collaborate closely with teammates in product, design, engineering, customer success, financial services operations, and data, leveraging your understanding of the fintech/financial services domain
- Collaborate with Engineering, Customer Success, Marketing, Risk & Compliance, Finance, Partnerships, and other product teams to deliver on initiatives
Benefits
- Work From Where You Work Best: We will always have a welcoming, energizing, and world-class office (in Toronto) with a space for you. Or, if you’re more comfortable working from home, the choice is yours
- We Care About Future You: You will stretch yourself and you will grow at Wave. You will also be supported on this journey with diverse learning experiences, educational allowances, mentorship, and so much more
- We Support the Full You: We make a serious investment in your health & wellness. When we think about benefits we think about body, mind, & soul and we take this stuff very seriously
- We Take Care of the Fundamentals: Fair compensation, all the office perks you’d want, and the various goodies you’d expect from a growing tech company. This is the obvious stuff, but we don’t want you to think we forgot!
About Wave
Welcome to Wave. We're proud to look after the water and wastewater needs of over 300,000 businesses across the UK.
Following a joint venture between Anglian Water Business and NWG Business in 2017, Wave was formed by bringing together two established companies with solid track records in the non-household water retail market. Through this joint venture, we have combined our complementary strengths in customer service, billing and value-adding services to offer a highly competitive multi-utility retail service for our customers.
From our combined years of experience, we know a thing or two about efficiency measures that can help businesses lower their bills. As well as offering competitive pricing and excellent customer service, we can help to reduce overall consumption with a range of proven efficiency services.