Top Benefits
About the role
Company Profile:
Join one of the fastest growing companies in Canada! LawDepot is proud to be a seven-time Growth 500 ranked organization and a major player in the Global legal solutions industry. Our mission is to modernize the legal document creation experience by empowering people with fast, easy-to-use, and professional solutions. With over ten million satisfied customers worldwide, over two million monthly website visitors, and billions of dollars saved on legal fees, you will be joining a team that is truly making a difference. At LawDepot, we foster a collaborative and inclusive learning culture that values excellence and diversity. Apply today and become a part of our exciting journey!
Position Overview:
LawDepot is currently expanding and looking to recruit a User Research Analyst in Edmonton, Alberta. Working within the Product team, you will play a key role in helping us better understand our users, our competitors, and the evolving market. Through a combination of user research, surveys, and usability testing, you will uncover insights that shape product decisions and improve the overall user experience. This is a full-time position, working 37.5 hours per week with opportunities in office or hybrid.
Primary Responsibilities:
- Partner with Product Managers, Designers, and cross-functional teams to define research objectives, problem statements, and key questions that inform product decisions
- Plan and conduct qualitative and quantitative user research (e.g., interviews, surveys, usability tests) to understand user behaviors, motivations, and needs
- Monitor competitor products, websites, and industry trends to identify innovations, risks, and emerging opportunities
- Analyze and synthesize research findings from multiple data sources to uncover insights that guide product, design, and marketing strategy
- Present research insights and recommendations to stakeholders in a clear, compelling, and actionable way
- Conduct market and product research to support strategic initiatives and evaluate potential new opportunities
- Collaborate with cross-functional teams to ensure user insights are incorporated throughout the product development lifecycle
- Partner with Product Managers to prioritize research initiatives and inform product backlog decisions, ensuring research efforts focus on the highest-impact opportunities
- Promote and support best practices in user research methodologies across product and design teams
- Create comprehensive research documentation and contribute to the evolution of the organization’s research strategy and processes
Knowledge and Skill Requirements:
- Post-secondary education in Marketing, Communications, Design, Psychology, Business, Science, or another relevant research-related field
- Advanced understanding of user research methodologies and their applications (e.g., usability testing, interviews, surveys, moderated and unmoderated testing)
- Proven experience planning and executing successful user testing projects and UX/UI research studies
- Experience designing and running surveys and gathering both qualitative and quantitative user feedback
- Exceptional analytical and critical thinking skills, including the ability to identify patterns and trends from multiple data sources
- Ability to conduct market research and competitor analysis
- Strong statistical analysis skills with the ability to translate complex data into clear insights, reports, tables, and visualizations
- Excellent written, verbal, and presentation skills
- Advanced organizational and planning skills
- Proven ability to manage multiple projects independently
- Knowledge of product design, UX/UI principles, and online marketing best practices are considered a strong asset
Why You Should Join the LawDepot Team:
- Excellent total compensation package
- Comprehensive health and dental benefits, plus an additional Health Care Spending Account
- Great work life balance (37.5 hour work weeks, flexible schedules, ability to bank hours)
- Three weeks paid vacation, plus bonus personal days
- Continuous learning opportunities, including LinkedIn Learning subscriptions and training budgets
- Company share plan
- Free catered lunches for the entire office
- Monthly social events for team members to enjoy (think axe throwing, rock climbing, board games, food trucks, trivia contests, and charitable activities)
- Casual work environment
- Personal offices for focused work and to have your individual space (plus collaborative workspaces for when you want to meet with the team)
- Free and easily accessible parking
- Southgate Mall, Whyte Ave, and Calgary Trail restaurants are only minutes away
- Hybrid working arrangements for that balance between getting work done at home and engaging with others in the office
How To Apply:
Apply for this job or submit your application through our Careers page at https://www.lawdepot.ca/career.
We thank all applicants; however, only those selected for an interview will be contacted.
About LawDepot.com
One of the fastest growing companies in Canada! LawDepot is proud to be a seven-time Growth 500 ranked organization and a major player in the Global legal solutions industry. Our mission is to modernize the legal document creation experience by empowering people with fast, easy-to-use, and professional solutions. With over ten million satisfied customers worldwide, over two million monthly website visitors, and billions of dollars saved on legal fees, you will be joining a team that is truly making a difference. At LawDepot, we foster a collaborative and inclusive learning culture that values excellence and diversity.
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Top Benefits
About the role
Company Profile:
Join one of the fastest growing companies in Canada! LawDepot is proud to be a seven-time Growth 500 ranked organization and a major player in the Global legal solutions industry. Our mission is to modernize the legal document creation experience by empowering people with fast, easy-to-use, and professional solutions. With over ten million satisfied customers worldwide, over two million monthly website visitors, and billions of dollars saved on legal fees, you will be joining a team that is truly making a difference. At LawDepot, we foster a collaborative and inclusive learning culture that values excellence and diversity. Apply today and become a part of our exciting journey!
Position Overview:
LawDepot is currently expanding and looking to recruit a User Research Analyst in Edmonton, Alberta. Working within the Product team, you will play a key role in helping us better understand our users, our competitors, and the evolving market. Through a combination of user research, surveys, and usability testing, you will uncover insights that shape product decisions and improve the overall user experience. This is a full-time position, working 37.5 hours per week with opportunities in office or hybrid.
Primary Responsibilities:
- Partner with Product Managers, Designers, and cross-functional teams to define research objectives, problem statements, and key questions that inform product decisions
- Plan and conduct qualitative and quantitative user research (e.g., interviews, surveys, usability tests) to understand user behaviors, motivations, and needs
- Monitor competitor products, websites, and industry trends to identify innovations, risks, and emerging opportunities
- Analyze and synthesize research findings from multiple data sources to uncover insights that guide product, design, and marketing strategy
- Present research insights and recommendations to stakeholders in a clear, compelling, and actionable way
- Conduct market and product research to support strategic initiatives and evaluate potential new opportunities
- Collaborate with cross-functional teams to ensure user insights are incorporated throughout the product development lifecycle
- Partner with Product Managers to prioritize research initiatives and inform product backlog decisions, ensuring research efforts focus on the highest-impact opportunities
- Promote and support best practices in user research methodologies across product and design teams
- Create comprehensive research documentation and contribute to the evolution of the organization’s research strategy and processes
Knowledge and Skill Requirements:
- Post-secondary education in Marketing, Communications, Design, Psychology, Business, Science, or another relevant research-related field
- Advanced understanding of user research methodologies and their applications (e.g., usability testing, interviews, surveys, moderated and unmoderated testing)
- Proven experience planning and executing successful user testing projects and UX/UI research studies
- Experience designing and running surveys and gathering both qualitative and quantitative user feedback
- Exceptional analytical and critical thinking skills, including the ability to identify patterns and trends from multiple data sources
- Ability to conduct market research and competitor analysis
- Strong statistical analysis skills with the ability to translate complex data into clear insights, reports, tables, and visualizations
- Excellent written, verbal, and presentation skills
- Advanced organizational and planning skills
- Proven ability to manage multiple projects independently
- Knowledge of product design, UX/UI principles, and online marketing best practices are considered a strong asset
Why You Should Join the LawDepot Team:
- Excellent total compensation package
- Comprehensive health and dental benefits, plus an additional Health Care Spending Account
- Great work life balance (37.5 hour work weeks, flexible schedules, ability to bank hours)
- Three weeks paid vacation, plus bonus personal days
- Continuous learning opportunities, including LinkedIn Learning subscriptions and training budgets
- Company share plan
- Free catered lunches for the entire office
- Monthly social events for team members to enjoy (think axe throwing, rock climbing, board games, food trucks, trivia contests, and charitable activities)
- Casual work environment
- Personal offices for focused work and to have your individual space (plus collaborative workspaces for when you want to meet with the team)
- Free and easily accessible parking
- Southgate Mall, Whyte Ave, and Calgary Trail restaurants are only minutes away
- Hybrid working arrangements for that balance between getting work done at home and engaging with others in the office
How To Apply:
Apply for this job or submit your application through our Careers page at https://www.lawdepot.ca/career.
We thank all applicants; however, only those selected for an interview will be contacted.
About LawDepot.com
One of the fastest growing companies in Canada! LawDepot is proud to be a seven-time Growth 500 ranked organization and a major player in the Global legal solutions industry. Our mission is to modernize the legal document creation experience by empowering people with fast, easy-to-use, and professional solutions. With over ten million satisfied customers worldwide, over two million monthly website visitors, and billions of dollars saved on legal fees, you will be joining a team that is truly making a difference. At LawDepot, we foster a collaborative and inclusive learning culture that values excellence and diversity.