ADS Level 5 - Administrative Assistant - Information Technology Systems and Services
Top Benefits
About the role
IT Systems & Services is seeking an Administrative Assistant for our fast-paced department. This individual will work closely with others to ensure the smooth and efficient operation of the department.
What we offer:
- Comprehensive Health and Dental
- Post Retirement Benefits
- Tuition Waivers
- Health and Wellness on Campus available to staff
- Professional Development Opportunities
RESPONSIBILITIES:
Support the ITSS department and the campus community in the main areas of IT procurement, landline mobile and internet communications, ordering computers and phones, compiling analytical summaries of the Student Opinion of Teaching surveys for faculty and their faculties, general inquiries, reporting and other duties as required detailed below:
- Provide general office duties for ITSS staff
- Answer telephone, email and direct walk-in inquiries
- Coordinate all ads, moves, repair and changes to landline phones on the campus including the setup of call trees, voicemail, conference bridges etc.
- Coordinate all mobile phone requests such as the purchase of new phones, repair, add to our provider portal, port numbers from external to UPEI number bank and oversee our loaner phones
- Create requisitions in Colleague for purchasing items for ITSS
- Receive items in Colleague
- Procurement and administration of software licenses for the campus.
- Reconcile depot inventory to budget accounts including manual inventory controls and provide detailed and accurate monthly reports to Accounting
- Other duties as assigned
QUALIFICATIONS:
- One year post-secondary education in Office Studies or similar along with two years’ work experience in an office support role or an equivalent combination of education and related work experience is required.
- In-depth knowledge in the following areas is also required:
- Microsoft Office applications
- Configuration and setup of mobile phones both Android and Apple IOS
- Configuration of call trees and voice mail features
- Asset management and inventory controls
- A strong commitment to excellent client service is a fundamental requirement for this position
- Very strong communication skills, both oral and written
- Commitment to continuous, self-directed learning is required
- Experience with IT procurement and basic financial reports.
- Experience in landline telecommunications, electronic financial systems, procurement or statistical analysis software would be considered an asset
About University of Prince Edward Island
Established in 1969, the University of Prince Edward Island (UPEI) is a comprehensive public liberal arts university in Charlottetown, Prince Edward Island, Canada, with roots in its founding institutions, Prince of Wales College (est. 1834) Saint Dunstan's University (est. 1855).
The only university in the province, UPEI offers a wide range of programs and degrees within the faculties of Arts; Business; Education; Graduate Studies; Indigenous Knowledge, Education, Research, and Applied Studies; Nursing; Science; Sustainable Design Engineering; and Veterinary Medicine. Home to Canada Research Chairs, a UNESCO Chair in Island Studies and Sustainability, endowed and sponsored research chairs, and 3M National Teaching Fellows, UPEI comprises a community of talented and dedicated faculty and staff who provide exceptional learning experiences to Canadian and international students under their tutelage.
In addition to its main campus in Charlottetown, UPEI has established the Canadian Centre for Climate Change and Adaptation in St. Peter's Bay, PEI. The University also has an international campus in Cairo, Egypt, offering degrees in business administration, mathematical and computational sciences, and sustainable design engineering. It also has postsecondary exchange programs with universities in numerous countries. As well, post-secondary students in Asia, Africa, and Europe can earn certain UPEI degrees, based on the University's curriculum and rigorous educational standards, while living in their home countries.
With millions of dollars in scholarships, international exchange and experiential learning opportunities, expanding professional and graduate programs, and outstanding student-faculty interaction, UPEI offers students an educational experience designed to help them reach their potential as future leaders.
The interim President and Vice-Chancellor is Dr. Greg Keefe. The Chancellor is the Honourable Catherine Callbeck.
ADS Level 5 - Administrative Assistant - Information Technology Systems and Services
Top Benefits
About the role
IT Systems & Services is seeking an Administrative Assistant for our fast-paced department. This individual will work closely with others to ensure the smooth and efficient operation of the department.
What we offer:
- Comprehensive Health and Dental
- Post Retirement Benefits
- Tuition Waivers
- Health and Wellness on Campus available to staff
- Professional Development Opportunities
RESPONSIBILITIES:
Support the ITSS department and the campus community in the main areas of IT procurement, landline mobile and internet communications, ordering computers and phones, compiling analytical summaries of the Student Opinion of Teaching surveys for faculty and their faculties, general inquiries, reporting and other duties as required detailed below:
- Provide general office duties for ITSS staff
- Answer telephone, email and direct walk-in inquiries
- Coordinate all ads, moves, repair and changes to landline phones on the campus including the setup of call trees, voicemail, conference bridges etc.
- Coordinate all mobile phone requests such as the purchase of new phones, repair, add to our provider portal, port numbers from external to UPEI number bank and oversee our loaner phones
- Create requisitions in Colleague for purchasing items for ITSS
- Receive items in Colleague
- Procurement and administration of software licenses for the campus.
- Reconcile depot inventory to budget accounts including manual inventory controls and provide detailed and accurate monthly reports to Accounting
- Other duties as assigned
QUALIFICATIONS:
- One year post-secondary education in Office Studies or similar along with two years’ work experience in an office support role or an equivalent combination of education and related work experience is required.
- In-depth knowledge in the following areas is also required:
- Microsoft Office applications
- Configuration and setup of mobile phones both Android and Apple IOS
- Configuration of call trees and voice mail features
- Asset management and inventory controls
- A strong commitment to excellent client service is a fundamental requirement for this position
- Very strong communication skills, both oral and written
- Commitment to continuous, self-directed learning is required
- Experience with IT procurement and basic financial reports.
- Experience in landline telecommunications, electronic financial systems, procurement or statistical analysis software would be considered an asset
About University of Prince Edward Island
Established in 1969, the University of Prince Edward Island (UPEI) is a comprehensive public liberal arts university in Charlottetown, Prince Edward Island, Canada, with roots in its founding institutions, Prince of Wales College (est. 1834) Saint Dunstan's University (est. 1855).
The only university in the province, UPEI offers a wide range of programs and degrees within the faculties of Arts; Business; Education; Graduate Studies; Indigenous Knowledge, Education, Research, and Applied Studies; Nursing; Science; Sustainable Design Engineering; and Veterinary Medicine. Home to Canada Research Chairs, a UNESCO Chair in Island Studies and Sustainability, endowed and sponsored research chairs, and 3M National Teaching Fellows, UPEI comprises a community of talented and dedicated faculty and staff who provide exceptional learning experiences to Canadian and international students under their tutelage.
In addition to its main campus in Charlottetown, UPEI has established the Canadian Centre for Climate Change and Adaptation in St. Peter's Bay, PEI. The University also has an international campus in Cairo, Egypt, offering degrees in business administration, mathematical and computational sciences, and sustainable design engineering. It also has postsecondary exchange programs with universities in numerous countries. As well, post-secondary students in Asia, Africa, and Europe can earn certain UPEI degrees, based on the University's curriculum and rigorous educational standards, while living in their home countries.
With millions of dollars in scholarships, international exchange and experiential learning opportunities, expanding professional and graduate programs, and outstanding student-faculty interaction, UPEI offers students an educational experience designed to help them reach their potential as future leaders.
The interim President and Vice-Chancellor is Dr. Greg Keefe. The Chancellor is the Honourable Catherine Callbeck.