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Implementation Manager - Outside Plant

Northwestel2 days ago
Whitehorse, YT
Senior Level
full_time

Top Benefits

Health & Wellness Benefits
Pension Plan
Paid Vacation with Travel Allowance

About the role

The Implementation Manager Outside Plant is accountable for managing capital projects relating to the implementation of Northwestel Fiber and Copper facilities based on an understanding of business needs and specific customer requirements. The manager determines the most cost-effective method for accomplishing project needs from general information, user requirements, planning input; resulting in the development of detailed engineering plans, estimates, budgets, specifications and schedules to evaluate and implement new systems and technologies.

Employment Equity

Northwestel values diversity in the workplace and is committed to the goals of Employment Equity. We strive to achieve a skilled workforce that is representative of the population we serve, and as a Northern company, we are committed to the employment and career development of our Indigenous peoples. Candidates must clearly indicate on their application if they are First Nation, Inuit, or Métis; a woman; a person with a disability; or a visible minority, if they wish to receive hiring preference.

Specific Accountabilities

Implementation:
  • Through a review of business plan objectives for specific technologies, the incumbent designs and develops detailed plans.
  • Once detailed plans have been developed, create implementation schedules, procure materials, equipment, hardware, develop work schedules and priorities (for internal staff and/or contractors).
  • Through project management discipline, ensure work is being done to specifications and meeting timelines set out, monitoring of capital budget expenditures; Engages internal personnel or contractors to perform work functions. Conduct worksite inspections and maintains build quality through audits.
  • Documenting any “as-built” network construction.
  • While adhering to ITIL change management guidelines the Implementation Manager is responsible for submitting Requests for Change (RFCs) including Methods of Procedures and Roll Back plans for Network Changes associated with project work; as well as participating in Change Advisory Board meetings as a Subject Matter Expert.
  • Provides third level technical support to various projects and areas of the organization.
Capacity and Availability Management:
  • Responsible for managing capacity and availability of assets to ensure planners have information to develop technology business plans.
  • The incumbent is responsible for tracking and generating asset information required for planning purposes including predicting replacement, enhancement of assets based on age, return on investment, performance and capacity while developing best practices (CNPs).
  • Provide support through Incident Management including assisting in the resolution of any escalated incidents and resolution of reoccurring incidents or problems with the current network.
Business Planning:
  • Develop Implementable plans including descriptions of the underlying business need and solution, as well as a high level estimated project plan including resourcing, cost, timeline, and business value.
  • Maintain technology menu through approving devices for specific applications including IOS versions and levels; maintain, support and enforce technology approval process.

Knowledge and Competencies Required

This position requires a Bachelor of Engineering or a technician with a combination of experience in telecommunications or utility (outside plant) field activities such as construction manager, foreman, lineman, or cable splicer, will also be considered.

Professional Engineer designation would be considered an asset

Relevant knowledge and experience with:

  • Aerial, buried, underground, and building entrance design.
  • Permitting processes, public rights of way, private easements, aerial roadway crossings.
  • Telecommunications and cable industry outside plant construction practices.
  • Outside plant design procedures, cable relocate procedures, telephone and cable industry standards, electrical codes, safety standards.
  • Experience reading, interpreting and creating outside plant maps, schematics, and drawings.
  • Construction contract management.
  • Copper and fibre splicing methods, standards and procedures.
  • Optical time domain reflectometry and optical fibre testing.
  • Hybrid Fibre/Coax (HFC) network architectures including optical nodes, trunk amplifiers, line extenders and taps is an asset.

In conjunction with those specifications, this position also requires that the incumbent possess very good organizational, analytical, communication (oral and written) skills and be computer literate with the Microsoft Office Suite of applications (Word, Excel, Access)

What We Offer You

  • Health & Wellness Benefits, Pension Plan, Discounts
  • Team Incentive Bonus
  • Paid Vacation with a Vacation Travel Allowance
  • Work-Life Balance
  • Community Involvement

Closing

Applications will be reviewed as they are submitted. Posting will remain active until the position is filled.

As a safety conscious COR™ Certified organization, we have an established and comprehensive safety program. We expect all employees to participate in our organizational health and safety programs, adhering to all safe work procedures focused on continuous improvement.

About Northwestel

Telecommunications
501-1000

Northwestel is a truly northern company. We employ more than 500 skilled northern workers to help in delivering telecommunications service to 96 communities across Canada’s North. Together, we are a diverse group of northerners, working to connect our communities through innovative communication solutions designed for life in the North.

We offer a wide range of career opportunities, including positions in information technology, network engineering, customer service, marketing, finance, and human resources.

Northwestel is recognized as one of Canada’s best employers for recent graduates. Joining our team means opportunities to grow through education and career development. Plus, competitive wages with a robust benefit package.

We also provide employees with mental health and wellness support tools, such as Telemedicine, Resilience counseling services, and more.

Start your career with Northwestel. Help us build a stronger North.

Northwestel. Our North. Our Home.