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About The Role We are looking for an AI Engagement Tech Lead to join our growing team and drive the deployment and evolution of our MarTech platform and solutions. This is a hands-on leadership role—ideal for someone who still loves to ship code but is equally passionate about tackling client challenges, shaping technical direction, and collaborating cross-functionally. As a Tech Lead, you’ll serve as a Technical Subject Matter Expert (SME), partnering with the core client team and our platform team on long-term architecture, collaborating with Product Managers on roadmap planning, and working with other Technical Leads across the organization to ensure cohesion and scalability in everything we build.

Responsibilities

• Serve as a Technical Subject Matter Expert for our client teams, owning the technical direction and quality of solutions designed and deployed.
• Act as the primary technical liaison to client technology leadership during implementation, guiding the approval of all proposed technical solutions.
• Lead discovery of current state tech stack versus ambition, and work with our Platform Team to deliver a roadmap for implementation.
• Drive continuous improvement and innovation, including extended integrations with client technology and data systems beyond the immediate project scope.
• Own the ongoing reliability and effectiveness of our technology throughout the lifecycle of our engagement and ensure our clients are set up for success.
• Contribute directly to our MarTech platform's priorities and roadmap, working with our internal engineering team on technical architecture and long-term planning so they are always aligned with the needs and vision for our client engagement.
• Lead technical workshops and planning sessions with our client both onsite and virtually.

About You The essentials:

• 5+ years of software engineering experience, ideally across the full stack.
• 3+ years of people management experience (Tech Lead, Engineering Manager, or similar).
• Experience designing secure, scalable systems end-to-end.
• Comfortable in a hybrid technical/data role, bridging engineering and data-driven decision-making.
• Solid understanding of secure integrations, API authentication, and OAuth 2.0 flows.
• Hands-on experience with Docker, Kubernetes, and Helm in production.
• Familiarity with domain-driven design or clean architecture patterns.

Not a Must, But a Plus

• Background working in high-compliance environments (HIPAA, SOC2, etc.).
• Experience with Terraform or other infrastructure as code tools.
• Exposure to AI/ML tools (e.g.: Agent development frameworks, vector databases, RAG pipelines).
• Prior experience bootstrapping teams or greenfield systems.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission. Monks is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence. We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under local accessibility laws. What We Offer Monks has provided a compensation range that represents its good faith estimate of what Monks may pay for the position at the time of posting. Monks may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on job-related factors, but not based on a candidate’s sex or any other protected status. Salary Range$120,000—$160,000 CAD

About Monks Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.

Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.