Top Benefits
About the role
We’re looking for an Operations Manager to join the Taverna Mercatto team at 120 Bremner Blvd, Toronto. As a key leader in our restaurant, you’ll oversee daily operations, support our team, and ensure a smooth and memorable guest experience through excellent execution, efficiency, and hospitality.
WHAT’S IN IT FOR YOU
-
Competitive salary + gratuity share
-
Comprehensive health benefits including a health care spending account
-
50% TTC/Presto reimbursement from day one
-
Dining discounts across all Alter Ego Group restaurants
-
Opportunities for growth within a supportive hospitality group
WHAT YOU’LL DO
- Lead floor operations with a strong, service-driven presence
- Support the AGM and GM in key operational and leadership tasks
- Set and maintain high service standards during busy shifts
- Mentor the team and foster a positive, respectful culture
- Handle guest concerns with professionalism and urgency, ensuring issues are resolved to maintain guest satisfaction
- Oversee daily restaurant operations to ensure service standards, cleanliness, and safety protocols are consistently met
- Identify and implement opportunities to improve efficiency, profitability, and the overall guest experience
WHAT YOU BRING
- Previous experience in restaurant operations or management (minimum 2 years preferred)
- Strong leadership and communication skills with the ability to motivate and support diverse teams
- Proven ability to manage multiple priorities in a fast-paced hospitality environment
- Solid understanding of scheduling, labour management, and cost controls
- Passion for hospitality and delivering memorable guest experiences
- Flexible, reliable, and solutions-oriented approach
About Taverna Mercatto
Taverna Mercatto brings thoughtful Italian dining to Toronto’s South Core, just steps from Union Station and Scotiabank Arena.
CHECK US OUT
@mercatto.to
Apply now — we'd love to meet you.
About Mercatto Hospitality
We love food, wine, friends and family. Have a seat at our table and we'll cook, eat, drink, share and laugh together.
For Jack and Domenic Scarangella, ‘a tavola' meant a lot of things while being raised in an Italian household. But most of the time it meant only one thing – ‘time to eat.'
Since August of '98 ‘the boys' have been able to pass on to this city what countless hours at the table have passed on to them. Colourful, comforting and traditional meals made with love from fresh seasonal ingredients, accompanied by booming laughter and flowing wine.
From a lunchtime hotspot to a dining destination, Mercatto has grown considerably since renovating its original location on Toronto Street in 2007. Their philosophy of fresh ingredients and friendly staff has not changed, but what has is their approach to food and wine.
What once was a humble wine list has since become an ever changing, award winning wine program. Mercatto's wine list not only focuses on Italy's diverse wine regions, but it also compliments the menu's regional Italian cuisine. With menu changes occurring seasonally, the wine list and menu continue to work off one other's success.
Top Benefits
About the role
We’re looking for an Operations Manager to join the Taverna Mercatto team at 120 Bremner Blvd, Toronto. As a key leader in our restaurant, you’ll oversee daily operations, support our team, and ensure a smooth and memorable guest experience through excellent execution, efficiency, and hospitality.
WHAT’S IN IT FOR YOU
-
Competitive salary + gratuity share
-
Comprehensive health benefits including a health care spending account
-
50% TTC/Presto reimbursement from day one
-
Dining discounts across all Alter Ego Group restaurants
-
Opportunities for growth within a supportive hospitality group
WHAT YOU’LL DO
- Lead floor operations with a strong, service-driven presence
- Support the AGM and GM in key operational and leadership tasks
- Set and maintain high service standards during busy shifts
- Mentor the team and foster a positive, respectful culture
- Handle guest concerns with professionalism and urgency, ensuring issues are resolved to maintain guest satisfaction
- Oversee daily restaurant operations to ensure service standards, cleanliness, and safety protocols are consistently met
- Identify and implement opportunities to improve efficiency, profitability, and the overall guest experience
WHAT YOU BRING
- Previous experience in restaurant operations or management (minimum 2 years preferred)
- Strong leadership and communication skills with the ability to motivate and support diverse teams
- Proven ability to manage multiple priorities in a fast-paced hospitality environment
- Solid understanding of scheduling, labour management, and cost controls
- Passion for hospitality and delivering memorable guest experiences
- Flexible, reliable, and solutions-oriented approach
About Taverna Mercatto
Taverna Mercatto brings thoughtful Italian dining to Toronto’s South Core, just steps from Union Station and Scotiabank Arena.
CHECK US OUT
@mercatto.to
Apply now — we'd love to meet you.
About Mercatto Hospitality
We love food, wine, friends and family. Have a seat at our table and we'll cook, eat, drink, share and laugh together.
For Jack and Domenic Scarangella, ‘a tavola' meant a lot of things while being raised in an Italian household. But most of the time it meant only one thing – ‘time to eat.'
Since August of '98 ‘the boys' have been able to pass on to this city what countless hours at the table have passed on to them. Colourful, comforting and traditional meals made with love from fresh seasonal ingredients, accompanied by booming laughter and flowing wine.
From a lunchtime hotspot to a dining destination, Mercatto has grown considerably since renovating its original location on Toronto Street in 2007. Their philosophy of fresh ingredients and friendly staff has not changed, but what has is their approach to food and wine.
What once was a humble wine list has since become an ever changing, award winning wine program. Mercatto's wine list not only focuses on Italy's diverse wine regions, but it also compliments the menu's regional Italian cuisine. With menu changes occurring seasonally, the wine list and menu continue to work off one other's success.