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Director, Strategy, Planning and Enterprise Project Management Office (ePMO)

Kitchener, Ontario, Canada
Senior Level
Full-Time

About the role

This role is being advertised to fill an existing vacancy.

Home to seven regional programs and comprehensive health-care services, Waterloo Regional Health Network (WRHN, pronounced wren) is committed to meeting the current and emerging needs in Waterloo-Wellington and beyond. WRHN is redefining the health-care experience through collaboration and innovation, addressing barriers to access, advancing care delivery, and setting new standards in compassionate, empowered community-driven health care.

At WRHN, every patient is at the centre of everything we do as we strive to improve lives, inspire healing, and build healthier, stronger communities. By listening to patients and partners, we strive to connect communities to the right care, at the right place, and at the right time.

Position: Director, Strategy, Planning and Enterprise Project Management Office (ePMO)

Work Type: Permanent, Full-Time

Location: Waterloo Regional Health Network (WRHN) – All Sites

Reporting to: VP, Strategy, Communications & Public Affairs

Position Summary

Waterloo Regional Health Network (WRHN) is seeking an experienced and visionary leader to advance enterprise strategy, organizational planning, performance management, and project delivery across the organization. Reporting to the Vice President, Strategy, Communications & Public Affairs, the Director will lead the development, implementation, monitoring, and evaluation of WRHN's strategic priorities, organizational performance framework, and enterprise planning activities, while establishing and operationalizing WRHN's Enterprise Project Management Office (ePMO).

The Director will provide strategic leadership and enterprise oversight to ensure organizational priorities are aligned, performance is monitored, risks are managed, resources are optimized, and transformational initiatives are successfully delivered. The role will serve as a trusted advisor to senior leaders, supporting evidence-informed decision making, organizational performance, and enterprise execution.

Key Responsibilities

Enterprise Strategy, Planning & Performance

Lead enterprise strategic planning, organizational planning, and performance management activities. Provide strategic analysis, environmental scanning, forecasting, and evidence-based recommendations to support organizational decision making. Develop and monitor enterprise performance frameworks, scorecards, KPIs, and executive reporting. Support the development, implementation, and evaluation of strategic priorities, corporate objectives, and organizational improvement initiatives. Partner with leaders across the organization to identify opportunities, address performance gaps, mitigate risks, and drive continuous improvement.

Enterprise Project Management Office (ePMO)

Lead and operationalize WRHN's Enterprise Project Management Office (ePMO) and enterprise portfolio management function. Establish governance frameworks, portfolio management processes, delivery methodologies, reporting standards, and decision-support practices. Provide oversight of strategic, operational, integration, and transformation initiatives to ensure successful execution and outcomes. Support organizational leaders in project planning, implementation, change management, risk management, and benefits realization. Deliver enterprise portfolio reporting to Executive Leadership, governance committees, and the Board.

Leadership & Strategic Partnership

Serve as a trusted advisor to senior leadership on strategy, planning, performance, and enterprise execution. Build collaborative partnerships across clinical, operational, and corporate portfolios. Lead, coach, and develop a high-performing team while fostering a culture of accountability, innovation, and continuous improvement. Support complex organizational change and transformation initiatives through strategic leadership, engagement, and implementation excellence.

Qualifications

10+ years of progressive leadership experience in strategy, transformation, project, program, portfolio, or enterprise management within healthcare or similarly complex environments. Demonstrated success leading strategic planning, organizational performance, transformation initiatives, and/or enterprise PMO functions. Experience establishing governance structures, portfolio management practices, reporting frameworks, and delivery methodologies. Strong knowledge of healthcare system planning, organizational performance, quality improvement, and strategic execution. Exceptional leadership, stakeholder engagement, facilitation, and change management capabilities. University degree in a related discipline required. PMP certification required. Change Management certification considered an asset.

WRHN is committed to fair and equitable employment and in our recruitment and selection practices. We strongly believe in inclusion and diversity within our organization, and welcome all applicants including, but not limited to racialized communities, all religions and ethnicities, persons with disabilities, LGBTQ2S+ persons, Indigenous people, and all others who may contribute to the further diversification of our Hospital community. We are committed to providing and fostering a respectful workplace for all employees, free from violence and harassment.

Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code. WRHN is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation, please contact Human Resources.

If you are seeking employment on a temporary work or study permit we recommend reviewing work permit restrictions as it applies to healthcare organizations in Canada. Individuals holding a work or study permit seeking employment in the healthcare sector may be required to complete additional steps in the process. This may also apply to current employees seeking renewal of their work permits. It is the accountability of the applicant and/or employee to ensure they are adhering to their specific work permit restrictions.

About Grand River Hospital

Hospitals and Health Care
1001-5000

Formerly Grand River Hospital—now united with St. Mary's General Hospital as Waterloo Regional Health Network (WRHN).

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