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Managed Services: System Analyst Tier 1

Kelowna, BC
Senior Level
full_time

Top Benefits

Competitive income and benefits package
Medical coverage
Dental coverage

About the role

We are currently looking to add a team member in Kelowna, BC. Are you looking for your opportunity to build your career in IT?

The Managed Services team at WBM is currently supporting many of Western Canada’s leading companies and our team growing. In this role you would be responsible for the day-to-day IT operations for this growing number of customers. This means that clients will call, email, or live chat with to resolve any number of issues that they are having. You would be responsible for answering that call, helping the user with anything required to get them back up and working productively.

If you are looking for the following opportunity, we want to hear from you:

  • You want to be a member of an elite team of like-minded tech’s, with the sole goal of providing

the best IT experience in the world.

  • You thrive in a performance-based environment where success is celebrated, hard work pays off and those

who put in the effort are offered a clear path for advancement

  • You are driven by feedback and being in control of your own career
  • You want to be part of a winning team, that celebrates successes together
  • You believe that the experience is just as important as the technical resolution

Key Qualifications:

  • Excellent critical thinking skills
  • Great Customer Service
  • Experience in an IT support capacity
  • O365 experience
  • Basic Networking Knowledge
  • Certifications such as (A+, Network+, Security+) is an asset
  • MS-900 & AZ-900 is an asset
  • Must like fun, helps to be competitive

If this is you - We can’t wait to hear from you!

Additional Details

WBM will offer you a competitive income and benefits package with clear paths for advancement. At WBM, we understand that the benefits we provide must go beyond caring for your health they must also provide for your financial well-being. That is why in addition to medical, dental and disability coverage, we also provide you an attractive company pension plan, and a personal development program.

Only applicants selected for an interview will be contacted. We sincerely thank all applicants for their interest in WBM.

Connect with us online at wbm.ca, on Facebook and Twitter @wbmtech, and on LinkedIn at https://www.linkedin.com/company/wbmtech.

Join our team, and write your own story.

About WBM Technologies

IT Services and IT Consulting
501-1000

WBM Technologies LP. (WBM) is a Western Canadian leader in the provision of outcome driven information technology solutions. Established May 1, 1950, WBM now operates out of Operation Centers located in Vancouver, Calgary, Regina, Saskatoon, and Winnipeg employing a team of over 500 IT professionals across Canada.

We are driven by the difference we can make together, providing business solutions across our patent pending WBM Enterprise Experience Platform, including core practice areas such as; Modern Workplace Enablement, Managed Data & Security, End User Computing, Managed Print Solutions, and Enterprise Service Desk.

Mission: In pursuit of our goal to be the Number One Managed Technology Solutions Provider in Western Canada, WBMer's are focused on the role that technology management and experience innovations can play in generating wow factors results, and creating customer heroes across our amazing client community.

WBMer's are aligned by the WBM Strategic Flywheel, a continuously turning cycle of innovation, momentum, and wow factor results, as we aspire to be the Number One Managed IT Services Provider in Western Canada. The core principles that guide our direction are:

  1. Our actions matter equally, and together as a team we create wow factor results that brings value and meaning to great client relationships.

  2. A commitment to World Class performance in who we are and all we do, which extends to all services and solutions across the WBM Enterprise Experience Platform.

  3. To actively governed our solutions, tracking to the objectives set out, driving new innovations, and enabling data driven decisions toward new value ahead.

By remaining true to these principles, we stay in alignment with the Strategic Objectives of our client community, and we remain a valuable partner to our customers.