About Us Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you're not just building the future - you're an agent of positive change, joining a global community on a mission to make an impact.

Learn more at diligent.com or follow us on LinkedIn and Facebook

Position Overview As an Integration Analyst you will play a crucial role in designing, developing, and maintaining integration solutions that bridge the gap between our cloud and on-premises applications. You will work closely with several business operation and IT teams to understand their integration needs, analyze data flows, and ensure seamless connectivity. Additionally, you will have the opportunity to leverage your expertise or work on data analytics to provide valuable insights and help with adoption and scale the usage of Diligent-on-Diligent program.

You will partner or drive change management activities on new technology and adoption and work with key stakeholders to understand and manage expectations and provide technical consultation. You will work towards continuously improving all areas of agile innovation, strategic systems design and help with enterprise-wide scale of operations.

Key Responsibilities:

• Support cross-company initiatives with Finance, People, Sales, Product, Engineering, etc. to effectively integrate systems and data across the company.
• Collaborate with business operations and IT teams to gather integration requirements and understand business processes.
• Design and develop integration solutions to connect cloud to cloud and on premises applications using industry-standard tools and technologies.
• Performa data mapping and transformation to ensure data consistency and accuracy.
• Troubleshoot and resolve integration issues in a timely manner.
• Conduct system testing and validation to ensure the reliability and performance of integration solutions.
• Stay up to date with the latest integration trends and technologies.
• Provide data analytics expertise to identify patterns, trends, and insights to drive business decisions and help with Diligent's corporate AI initiatives.
• Document integration processes, configurations, and operating procedures for future reference
• Ensuring that systems and processes are integrated effectively and efficiently, and that data is collected, stored, and managed securely.
• Advance and maintain tech stack comprising of Boomi, Diligent analytics solutions.
• Manage or work with outside consultants as needed.

Required Experience/Skills:

• Bachelor's degree in computer science or a related field. Master's degree preferred.
• Experience and Certifications in Boomi integration and/or Workato integration
• Knowledge of data analytics tools, AI technologies and techniques is a plus
• Minimum 5 years of experience in integration, with a strong track record of connecting cloud to cloud and cloud to on-premises solutions.
• Proficiency in integration technologies with strong understanding of integration patterns, RESTful APIs, SOAP services, and message formats (XML, JSON etc).
• Experience in programming languages such as Python, Java, JavaScript, Groovy, or similar.
• Worked in at least 3 end to end integration process having designed, developed and deployed complex integration solutions.
• Experience with and an understanding of common business processes and transaction processing
• Ability to work independently and collaboratively in a team.
• Experience working with applications like Salesforce, NetSuite, Oracle HRMS applications for integration and data operations.
• Excellent communication skills and interpersonal skills.
• Strong analytical and problem-solving skills.
• Knowledge of industry trends: You should stay up to date with industry trends and emerging technologies and can evaluate their potential impact on the organization.

Pay Range

$100,000—$120,000 CAD

What Diligent Offers You

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
• We have teams all over the world . We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney.  To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.

To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.