About the role
Job Description The Operations Coordinator is responsible for assisting the Operations team in managing the day-to-day operations of Industrial Security Limited (ISL), ensuring consistent service delivery, team coordination, and operational readiness. This role supports the Assistant Operations Manager and acts as a key liaison between field teams and leadership, with a strong emphasis on flexibility, communication, and operational oversight.
Responsibilities
- Oversee daily operations of ISL security teams throughout the business.
- Provide updates and reports to the Assistant Operations Manager.
- Ensure coverage for vacant shifts, vehicle transfers, and emergency duties.
- Coordinate Duty Supervisor tasks and serve as a coach and mentor (may be required for backup as a last resort).
- Manage, schedule and organize all security requests, special events via an organized structured approach and ensure proper billing is completed.
- Confirm and respond to all security-related requests.
- Support training activities including organizing all accommodation and operational needs
- Manage Drug and Alcohol Program
- Oversee safety reporting and conduct building inspections along with managing Joint Health and Safety program.
- Provide support to ISL training program.
Qualifications
- Post Secondary education with preferred training in law enforcement, Security or Military
- 5 to 8 years of law enforcement, security or military experience
- 5 to 8 years of operational knowledge with training background considered an asset
- Ability to adapt to evolving security needs and operational demands
- Ability to work in a 24x7 environment
- Maintain a high standard of professionalism, confidentiality and relatability along with effective communication
About Us Founded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.
We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.
We appreciate your interest in our company however only those candidates selected for an interview will be contacted.
About The Team Founded in 1959, Industrial Security provides on-site security services to the various J.D. Irving, Limited locations including our industrial sites. With a commitment to excellence and innovation, we deliver a comprehensive security solution you can trust.
Our team of experienced professionals ensure that personal, material, and site safety at our facilities is paramount. Our teams work closely with our Security Operations Centre to monitor and provide security services on a 24/7 basis.
About the role
Job Description The Operations Coordinator is responsible for assisting the Operations team in managing the day-to-day operations of Industrial Security Limited (ISL), ensuring consistent service delivery, team coordination, and operational readiness. This role supports the Assistant Operations Manager and acts as a key liaison between field teams and leadership, with a strong emphasis on flexibility, communication, and operational oversight.
Responsibilities
- Oversee daily operations of ISL security teams throughout the business.
- Provide updates and reports to the Assistant Operations Manager.
- Ensure coverage for vacant shifts, vehicle transfers, and emergency duties.
- Coordinate Duty Supervisor tasks and serve as a coach and mentor (may be required for backup as a last resort).
- Manage, schedule and organize all security requests, special events via an organized structured approach and ensure proper billing is completed.
- Confirm and respond to all security-related requests.
- Support training activities including organizing all accommodation and operational needs
- Manage Drug and Alcohol Program
- Oversee safety reporting and conduct building inspections along with managing Joint Health and Safety program.
- Provide support to ISL training program.
Qualifications
- Post Secondary education with preferred training in law enforcement, Security or Military
- 5 to 8 years of law enforcement, security or military experience
- 5 to 8 years of operational knowledge with training background considered an asset
- Ability to adapt to evolving security needs and operational demands
- Ability to work in a 24x7 environment
- Maintain a high standard of professionalism, confidentiality and relatability along with effective communication
About Us Founded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.
We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.
We appreciate your interest in our company however only those candidates selected for an interview will be contacted.
About The Team Founded in 1959, Industrial Security provides on-site security services to the various J.D. Irving, Limited locations including our industrial sites. With a commitment to excellence and innovation, we deliver a comprehensive security solution you can trust.
Our team of experienced professionals ensure that personal, material, and site safety at our facilities is paramount. Our teams work closely with our Security Operations Centre to monitor and provide security services on a 24/7 basis.