Overview:

Groupe Dynamite Inc. (GDI) is a Montréal-based, public company held house of integrated omni-channel brands, designing and distributing accessible, trend-forward fashion for women since 1975.

Our mission of "Empowering YOU to be YOU, one outfit at a time" is brought to life through the GARAGE and DYNAMITE banners and represents the consumer-centric core of GDI's long-standing success as a leading retailer in North America.

Today, GDI operates nearly 300 stores across Canada and the United States, as well as shoppable brand experiences at Garageclothing.com and Dynamiteclothing.com.

Job Summary:

Reporting to the Director, Store Operations and Programs, the person in this role plays a key part in the operational success and expansion of our in-store Ambassador programs. Acting as a true link between the Head Office and the field, you ensure the efficiency of daily processes while helping to build an engaged, high-performing community that is proud to represent the brand.

Main Responsibilities:

Ambassador Program Management

• Ambassador life cycle: Coordinate onboarding, compensation management, and retention initiatives to maximize member engagement.
• Operational support: Manage the day-to-day administration of the program and serve as the primary point of contact for Ambassadors’ questions.
• Engagement: Design and conduct contests to promote the program, and analyze performance indicators (KPIs) to measure success.

Training and Communications

• Content creation: Develop dynamic and tailored tools (checklists, video scripts, quizzes, interactive activities) to support continuous learning.
• Internal impact: Write inspiring communications and prepare presentations for Sales teams and management.

Operations Support

• Process optimization: Ensure compliance with internal standards and provide innovative solutions to improve the flow of store operations.
• Cross-functional support: Collaborate on special projects with the Sales and Operations team as needed, based on business priorities.

Qualifications:

• Advanced mastery of MS Office suite (Excel for data tracking, PowerPoint for presentations);
• Comfortable using graphic design tools, particularly Canva;
• Bilingualism (French and English) is required for daily communication with suppliers, employees, and stakeholders, both within and outside of Quebec;
• Demonstrated ability to write clear, engaging and error-free content (strong attention to detail);
• Strong autonomy and the ability to manage multiple priorities simultaneously in a fast-paced environment.
• Strong teamwork skills and ability to build trusting relationships.
• Previous experience in the retail industry is a major asset.

At GDI, you will be part of a growing organization that understands the importance of investing in people and offers you:

• A comprehensive compensation package that includes performance-driven bonuses;
• A group retirement savings program with employer matching;
• Flexible group insurance with personalized coverage that meets your needs;
• An employee discount at Garage and Dynamite;
• Exclusive private sample sales;
• A flexible vacation policy;
• And more!

GDI has been repeatedly voted one of Montréal’s Top Employers and one of Canada’s Top Employers for Young People.

Our promise… No day will be like the last—we aim to be better today than we were yesterday. We are committed to employment equity.

Candidates that are retained will be called for an interview.

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