OVERVIEW

Reporting to the Director, Solution Design and Development, the Release Manager is responsible for :

RESPONSIBILITIES

• Own and manage the end-to-end release management process across development, Quality Assurance, and production environments
• Plan and coordinate release schedules, cutovers, and go-live activities
• Ensure releases meet quality, compliance, and control standards
• Partner with development, testing, infrastructure, SAP, and business teams
• Manage release approvals, change records, and go/no-go decisions
• Coordinate post-release validation and issue resolution
• Maintain release documentation, runbooks, and audit evidence
• Identify risks and dependencies and proactively mitigate them
• Drive continuous improvement in release and deployment practices
• Lead and manage ERP bug fixes, enhancement releases.
• Lead and manage WeRecycle Portal bug fixes, production issues and annual maintenance.
• Develop and maintain release documentation, including runbooks and implementation plans.
• Lead to help prioritize production issues/bug fixes/enhancements with QA Testing team.
• Lead change management, training, and user adoption strategies.
• Release Planning: Define and manage the release calendar, coordinating with development, QA, operations, and business teams.
• Deployment Coordination: Oversee the deployment process, ensuring successful delivery to production with minimal downtime.
• Change Management: Work closely with Change Advisory Boards (CAB) to ensure all changes are reviewed and approved.
• Risk Management: Identify potential risks in the release process and develop mitigation strategies.
• Communication: Act as the central point of contact for all release-related communications. Provide regular updates to stakeholders regarding progress.
• Coordinate with cross functional teams to help remove roadblocks and achieve Implementation timelines.
• Review PIRs monthly for SDD Incidents, if any to make sure RCAs are documented.
• Participate in Data Retention and Archival policy project for ERP application.
• Attend meetings scheduled by PMO for requirement gathering of ERP/portal projects.
• Participate in INTAKE prioritizations for upcoming quarter/year.
• Attend weekly meetings with all business teams for regular updates and touch base.

QUALIFICATIONS

Education

• Bachelor’s degree in Computer Science, Information Technology, or a related field.

• Experience in software release management or a related role.

• Familiarity with ITIL (Information Technology Infrastructure Library) practices and change management processes.

Knowledge**/Competencies/Skills**

• Release Management Tools- JIRA/ Confluence

• Basic knowledge of SAP structure and release strategy

• Problem-solving mindset with attention to detail.

• Strong communication and interpersonal abilities.

WORKING CONDITIONS

• All CM employees work 40 hours per week, remotely from a home office environment.

PAY TRANSPARENCY

Expected Compensation:

• An annual base salary in the range of $100,000 to $120,000

The salary range listed complies with the Ontario Employment Standards Act and reflects a potential base salary range for this role. The actual salary offered will be determined within the range, and will depend on factors, such as the candidate’s unique qualifications, relevant experience, work location and expected contributions.

Job Vacancy Reason

This position is a current vacancy.

Artificial Intelligence

• AI is not used during our hiring processes.

Applicant and Interviewee Communication

• We thank all applicants for their interest. However, only those under consideration will be contacted.

• Applicants who have been interviewed will be informed whether a hiring decision has been made within 45 days of their final interview.

Record Retention

• Job posting records and associated application forms will be retained for at least three years.

ABOUT CIRCULAR MATERIALS

Circular Materials is a national not-for-profit producer responsibility organization (PRO) that supports producers in meeting their extended producer responsibility (EPR) obligations across Canada. Created by producers for producers, Circular Materials develops, implements, and supports effective and efficient recycling programs to advance innovation, deliver improved environmental outcomes and drive value across the recycling supply chain. Our full-service offerings include collection, management, promotion and education, and reporting.

Together, we are advancing the circular economy where materials are collected, recycled, and can be returned to producers for use as recycled content in new products and packaging. As we develop enhanced recycling systems across Canada, we work to ensure more materials are looped into the circular economy, benefiting both people and the environment.

Learn more at circularmaterials.ca.

Circular Materials is an equal opportunity employer, seeking team members with a diversity of thought, skills, experiences, culture, and ethnicity to help us achieve our purpose of accelerating a circular economy for people and the planet. As a national organization operating across Canada, our goal is to build a workforce that reflects the diversity of the many provinces and territories where we do business.

Our inclusive hiring practices aim to foster a culture where all employees feel a strong sense of belonging. We are proud of our recent diversity survey results which showed that:

• 51% of Circular Materials employees identify as women.

• 53% of Circular Materials employees identify as visible minorities.

• 97% of employees believe Circular Materials fosters a strong sense of belonging for employees of all backgrounds.

• 95% of employees recommend Circular Materials as an inclusive workplace.

We welcome applications from candidates of all backgrounds, including women, Indigenous Peoples (First Nations, Inuit, and Métis), persons with disabilities, racialized individuals, and members of the 2SLGBTQIA+ community. As part of our commitment to reconciliation, Circular Materials is working to advance Indigenous representation and partnerships within our organization and across our programs. We acknowledge that Circular Materials operates on the traditional territories of diverse Indigenous Nations, and we recognize the importance of respecting Indigenous rights, governance, and contributions in the workplace and beyond.

Circular Materials supports reasonable requests for accommodation in accordance with all applicable provincial accessibility standards. Requests for accommodation will be provided by Circular Materials through the recruitment and/or assessment processes, upon contacting humanresources@circularmaterials.ca. This email is only used for accommodation requests.