About the role
#Departmental Associate 2
The City of Richmond is committed to be the most appealing, livable, well-managed community in Canada, a vision that is only made possible by developing our most valuable asset –our people. This is a great opportunity to join our team and shape our community. The City of Richmond offers competitive pay programs, comprehensive benefits and attractive incentives. If you are looking to make a difference, and to share our vision, then please apply.
##Overview
Reporting to the Parks, Recreation and Culture Departmental Associate 5, the Departmental Associate 2 carries out a variety of clerical and administrative support services for the Parks, Recreation, and Culture Division (Division).
##Examples of key responsibilities include, but are not limited to:
- Compose letters, memos, emails, and other correspondence to a wide variety of internal and external clients.
- Provide administrative support to Directors, Managers, and other Parks, Recreation and Culture (PRC) staff.
- Prepare, update, and coordinate documentation, reports, memos, letters, agreements, contracts, procurement documents and meeting materials.
- Organize and coordinate conference calls, meetings, and workshops.
- Supports reception and creates service requests.
- Liaise and provide information and assistance to a variety of internal and external contacts.
- Assist with onboarding, orientation, and training of new staff.
- Assist with timekeeping and scheduling records for employees in the Division.
- Purchasing and accounts payable tasks (e.g. ordering office supplies, processing invoices, payment vouchers, reconciling credit cards, and other payments, etc.).
- Assist with the budget process.
- Develop and maintain database and spreadsheets.
- Coordinates records management for the Division and arrange for the transfer and retrieval of records and files.
- Support City Grants programs.
- Order office supplies.
- Process incoming and outgoing mail and prepare mail-outs.
- Support for events and organizational development and team building initiatives.
- Perform other related duties as required.
##Knowledge, Skills & Abilities:
- Knowledge of business English, spelling, grammar and punctuation.
- Ability to communicate clearly both verbally and in writing.
- Ability to understand and carry-out oral and written instructions.
- Ability to compose various types of correspondence, reports and presentations with a high level of accuracy and confidentiality.
- Ability to work effectively with minimal supervision.
- Ability to exercise diplomacy, confidentiality and sound judgement.
- Ability to respond to internal and external customers by providing excellent customer service and assistance in person, telephone and email.
- Ability to maintain effective working relationships with internal and external work groups.
- Ability to work independently and as part of a team.
- Ability to prioritize workload to achieve timelines; perform multiple tasks simultaneously; work well under pressure; problem-solve; and deal with stressful situations with professionalism.
- Demonstrates ability to deliver high volumes of work within established deadlines and provide accurate and effective results.
- Ability to use software applications including Microsoft Outlook, Word, Excel, and PowerPoint, PeopleSoft HCM and REDMS at an intermediate to advanced level; ability to update website content.
- Ability to successfully clear a Police Information Check.
##Qualifications and Experience:
- Completion of grade 12 or equivalent, supplemented by up to one (1) year of coursework related to the job such as office administration, Microsoft Office Suite, or general business.
A minimum of one (1) year and up to and including two (2) years of related clerical experience. - An equivalent combination of education, training, and experience may be considered.
##Working Conditions:
Work is performed in an office environment.
##Additional Information:
Employee Group:
CUPE Local 718
Position Status:
Regular Full-Time
Duration of Appointment:
Ongoing
Salary Range:
$33.84 - $39.78/hr
Hours of Work:
Monday to Friday, 8:15am to 5:00pm, on a compressed work schedule
Application Posted:
3/9/26
External Closing Date:
3/22/26
PCC#:
499
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About the role
#Departmental Associate 2
The City of Richmond is committed to be the most appealing, livable, well-managed community in Canada, a vision that is only made possible by developing our most valuable asset –our people. This is a great opportunity to join our team and shape our community. The City of Richmond offers competitive pay programs, comprehensive benefits and attractive incentives. If you are looking to make a difference, and to share our vision, then please apply.
##Overview
Reporting to the Parks, Recreation and Culture Departmental Associate 5, the Departmental Associate 2 carries out a variety of clerical and administrative support services for the Parks, Recreation, and Culture Division (Division).
##Examples of key responsibilities include, but are not limited to:
- Compose letters, memos, emails, and other correspondence to a wide variety of internal and external clients.
- Provide administrative support to Directors, Managers, and other Parks, Recreation and Culture (PRC) staff.
- Prepare, update, and coordinate documentation, reports, memos, letters, agreements, contracts, procurement documents and meeting materials.
- Organize and coordinate conference calls, meetings, and workshops.
- Supports reception and creates service requests.
- Liaise and provide information and assistance to a variety of internal and external contacts.
- Assist with onboarding, orientation, and training of new staff.
- Assist with timekeeping and scheduling records for employees in the Division.
- Purchasing and accounts payable tasks (e.g. ordering office supplies, processing invoices, payment vouchers, reconciling credit cards, and other payments, etc.).
- Assist with the budget process.
- Develop and maintain database and spreadsheets.
- Coordinates records management for the Division and arrange for the transfer and retrieval of records and files.
- Support City Grants programs.
- Order office supplies.
- Process incoming and outgoing mail and prepare mail-outs.
- Support for events and organizational development and team building initiatives.
- Perform other related duties as required.
##Knowledge, Skills & Abilities:
- Knowledge of business English, spelling, grammar and punctuation.
- Ability to communicate clearly both verbally and in writing.
- Ability to understand and carry-out oral and written instructions.
- Ability to compose various types of correspondence, reports and presentations with a high level of accuracy and confidentiality.
- Ability to work effectively with minimal supervision.
- Ability to exercise diplomacy, confidentiality and sound judgement.
- Ability to respond to internal and external customers by providing excellent customer service and assistance in person, telephone and email.
- Ability to maintain effective working relationships with internal and external work groups.
- Ability to work independently and as part of a team.
- Ability to prioritize workload to achieve timelines; perform multiple tasks simultaneously; work well under pressure; problem-solve; and deal with stressful situations with professionalism.
- Demonstrates ability to deliver high volumes of work within established deadlines and provide accurate and effective results.
- Ability to use software applications including Microsoft Outlook, Word, Excel, and PowerPoint, PeopleSoft HCM and REDMS at an intermediate to advanced level; ability to update website content.
- Ability to successfully clear a Police Information Check.
##Qualifications and Experience:
- Completion of grade 12 or equivalent, supplemented by up to one (1) year of coursework related to the job such as office administration, Microsoft Office Suite, or general business.
A minimum of one (1) year and up to and including two (2) years of related clerical experience. - An equivalent combination of education, training, and experience may be considered.
##Working Conditions:
Work is performed in an office environment.
##Additional Information:
Employee Group:
CUPE Local 718
Position Status:
Regular Full-Time
Duration of Appointment:
Ongoing
Salary Range:
$33.84 - $39.78/hr
Hours of Work:
Monday to Friday, 8:15am to 5:00pm, on a compressed work schedule
Application Posted:
3/9/26
External Closing Date:
3/22/26
PCC#:
499