Heritage Family Services is seeking an experienced Team Lead Worker for a dynamic program in Red Deer, AB. Shifts rotate between 4 on/2 off (8-hour shifts) and 3 on/3 off (12-hour shifts).

What We Offer:

• A supportive, team-oriented work environment

• Training in Therapeutic Crisis Intervention (TCI) and nonviolent crisis intervention

• Competitive compensation and benefits

Key Responsibilities:

• Develop and maintain trusting, respectful relationships with youth

• Ensure a safe, secure environment, adhering to security protocols

• Lead shifts, providing guidance, coaching, and support to both staff and clients

• Execute daily routines and youth-centered programming

• Assist with meal preparation and support self-concept development

• Advocate for each youth, facilitating access to support services

• Provide a caring, nurturing environment that supports emotional development

• Teach life skills, including cognitive reframing, social information processing, and self-regulation

Requirements:

• A minimum of a two-year diploma in Human Services and three years of experience working with children/youth

• Criminal Record Check, Vulnerable Sector Check, Child Intervention Check, valid Class 5 Driver's License, and Driver's Abstract with fewer than 6 demerits

• Proficient in therapeutic care and the TCI model with an understanding of child development, trauma, and grief

• Knowledge of Indigenous traditions and culturally appropriate care

• Respect for diverse communities, identities, and backgrounds

• Strong cross-cultural communication skills and ability to work with individuals from socially marginalized groups

Mandatory Requirements:

If you are selected as the successful candidate, you will be required to provide the following documents as a condition of employment upon receiving the job offer

A Criminal Record Check (with Vulnerable Sector) that is dated within the last 6 months

A Child Intervention Check that is dated within the last 6 months

Proof of eligibility to work in Canada

Class 5 Alberta Government Issued Driver’s License

A Driver's Abstract that is dated within the last 6 months

Copy of education listed in resume.

*Please note that given the nature of our work, proficiency in both spoken and written English is required.

About Us:

Heritage Family Services has been serving children and families in Alberta for 40 years, focusing on attachment-based, developmental caregiving. We offer a positive work environment where employees grow, thrive, and build fulfilling careers in human services.

Heritage Family Services is an equal opportunity employer. Only candidates legally authorized to work in Canada are eligible for this position.

Job Type: Full-time

Pay: $23.01 per hour

Benefits:

• Employee assistance program
• Extended health care
• On-site parking
• RRSP match

Schedule:

• 12 hour shift
• 8 hour shift

Licence/Certification:

• Class 5 Licence (required)

Work Location: In person