Manager, Graduate Student Services
About the role
Classification & Regular Hours
Hours per Week: 35
Salary Grade 16
The base salary will be $74,990 - $97,500 per annum. Starting salary will be aligned with the successful candidate’s experience, skills, and demonstrated qualifications.
About Western
Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.
About Us
The Faculty of Education's mission is: To prepare knowledgeable, critical, creative and courageous educators; to champion through our teaching, research and service just, equitable opportunities and outcomes for all individuals and communities – in and through education.
Responsibilities
Working closely with the Associate Dean of Graduate Programs, and the EdD Coordinator, the Manager is responsible for overseeing the administration and managing graduate student funding. The role provides leadership in academic and administrative support for all the graduate programs in the Faculty, ensuring success of the School’s graduate programs. The Manager ensures clear and current information is available and efficient processes are in place for academic leaders and staff to support graduate programs. The Manager develops and applies strategies and procedures to advance recruitment, assess applications, manage funding and team budgets, provide graduate student financial support, counselling and advice, and provide support and advice to faculty. When relevant, the Manager also provides advice to other team leaders in the Faculty, including on recruitment.
Qualifications
Education:
- Undergraduate degree in related field (Education, Management, Business Administration)
- Master’s degree is preferred
Experience:
- 5 years’ administrative experience in an academic setting
- Two years’ experience in a management role with supervisory experience
- Supervisory experience in a unionized setting is preferred
Knowledge, Skills & Abilities:
- Excellent communication skills with a demonstrated ability to complete detailed analytics and reports
- Demonstrated analytical ability with a working knowledge of accounting principles
- Advanced computer skills in Microsoft Office Suite, including spreadsheet design, work processing and database management
- Ability to develop a strong department team coupled with an ability to work effectively as a member of the management team
- Creative problem-solving skills and sound professional judgment, especially regarding confidential/sensitive matters
- Exceptional organizational skills and the ability to manage activities both for self and others effectively
- Ability to promote individual growth by encouraging others to learn new skills and develop themselves
- Ability to quickly re-allocate resources and adjust priorities in response to unexpected events or changing circumstances
- Ability to provide guidance to assist others in solving complex problems
- Influential interpersonal skills that build positive and strong relationships at all levels of the organization
- Results-oriented with the ability to motivate and coach employees to meet high performance standards
- Ability to organize and effectively manage financial and human resources needed to achieve results
- Ability to search within and outside the formal boundaries of the organization for innovative ways to improve work
- Project management skills to ensure team roles are clear, milestones are communicated and deadlines are met
- Ability to develop strategies that are in line with the University's mission and which balance competing priorities
Western Values Diversity
The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.
Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone 519-661-2194.
Please Note:
This position is an existing vacancy. We thank all applicants for their interest; however, only those chosen for an interview will be contacted.
About Western University
With over 30,000 students and 300,000 alumni, Western is a leading research-intensive university and global community of individuals focused on making change in the world, today.
We welcome scholars from around the world to beautiful London, Ontario.
Manager, Graduate Student Services
About the role
Classification & Regular Hours
Hours per Week: 35
Salary Grade 16
The base salary will be $74,990 - $97,500 per annum. Starting salary will be aligned with the successful candidate’s experience, skills, and demonstrated qualifications.
About Western
Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.
About Us
The Faculty of Education's mission is: To prepare knowledgeable, critical, creative and courageous educators; to champion through our teaching, research and service just, equitable opportunities and outcomes for all individuals and communities – in and through education.
Responsibilities
Working closely with the Associate Dean of Graduate Programs, and the EdD Coordinator, the Manager is responsible for overseeing the administration and managing graduate student funding. The role provides leadership in academic and administrative support for all the graduate programs in the Faculty, ensuring success of the School’s graduate programs. The Manager ensures clear and current information is available and efficient processes are in place for academic leaders and staff to support graduate programs. The Manager develops and applies strategies and procedures to advance recruitment, assess applications, manage funding and team budgets, provide graduate student financial support, counselling and advice, and provide support and advice to faculty. When relevant, the Manager also provides advice to other team leaders in the Faculty, including on recruitment.
Qualifications
Education:
- Undergraduate degree in related field (Education, Management, Business Administration)
- Master’s degree is preferred
Experience:
- 5 years’ administrative experience in an academic setting
- Two years’ experience in a management role with supervisory experience
- Supervisory experience in a unionized setting is preferred
Knowledge, Skills & Abilities:
- Excellent communication skills with a demonstrated ability to complete detailed analytics and reports
- Demonstrated analytical ability with a working knowledge of accounting principles
- Advanced computer skills in Microsoft Office Suite, including spreadsheet design, work processing and database management
- Ability to develop a strong department team coupled with an ability to work effectively as a member of the management team
- Creative problem-solving skills and sound professional judgment, especially regarding confidential/sensitive matters
- Exceptional organizational skills and the ability to manage activities both for self and others effectively
- Ability to promote individual growth by encouraging others to learn new skills and develop themselves
- Ability to quickly re-allocate resources and adjust priorities in response to unexpected events or changing circumstances
- Ability to provide guidance to assist others in solving complex problems
- Influential interpersonal skills that build positive and strong relationships at all levels of the organization
- Results-oriented with the ability to motivate and coach employees to meet high performance standards
- Ability to organize and effectively manage financial and human resources needed to achieve results
- Ability to search within and outside the formal boundaries of the organization for innovative ways to improve work
- Project management skills to ensure team roles are clear, milestones are communicated and deadlines are met
- Ability to develop strategies that are in line with the University's mission and which balance competing priorities
Western Values Diversity
The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.
Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone 519-661-2194.
Please Note:
This position is an existing vacancy. We thank all applicants for their interest; however, only those chosen for an interview will be contacted.
About Western University
With over 30,000 students and 300,000 alumni, Western is a leading research-intensive university and global community of individuals focused on making change in the world, today.
We welcome scholars from around the world to beautiful London, Ontario.