Office Clerk (Billing or Data processing)-- AMADC5834299
About the role
Office Clerk (Billing or Data Processing)
Administrative and billing operations requiring additional support to maintain accuracy and service levels.
SUMMARY OF DAY-TO-DAY RESPONSIBILITIES: Handle sensitive issues in order to ensure customer satisfaction; Provide detailed oral and written communication to business areas regarding inquiry resolutions; Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives; Meet personal/team qualitative and efficiency targets. Apply premium payments and deposits to policies Facilitate changes in payment mode, banking details, and pre-authorized checking Process wire, refund, suspense clearing, premium offset and chargeback In charge of responding to general billing and policy change inquiries Conduct research and histories
MUST-HAVE Hard Skills: Strong data entry and attention to detail Basic knowledge of billing or administrative processes Proficiency in MS Office (Excel, Word, Outlook)
SOFT SKILLS: Strong organizational and time management skills Clear written and verbal communication Ability to work independently and in a team
NICE-TO-HAVE: Experience in insurance or financial services Knowledge of policy or billing systems Ability to handle high-volume administrative tasks Bilingual in French and English (French is nice to have not a must have)
Not the right fit? Search for Office Clerk - jobs in Halifax, Nova Scotia, Canada
About Compunnel Inc.
Compunnel, Inc., founded in 1994 and headquartered in New Jersey, is at the forefront of providing customized workforce and digital transformation solutions, enhancing the total experience for our valued business allies. Our approach integrates innovative technologies with a human-centric dialogue, exceeding the needs of our customers, employees, partners, and key growth contributors and delivering exceptional value.
With a strategic presence across the United States through over 30 local service delivery centers and global support from our centers in Canada, India, and the UK, Compunnel proudly serves over 200 clients, including 23% of Fortune-listed enterprises. Our expertise is trusted by various clients, from global corporations to various federal, state, and local agencies seeking premier talent solutions.
An 12-time honoree by Inc. 5000 as one of the Fastest-Growing Private Companies in the US, Compunnel facilitates businesses in multiple sectors to secure top-tier talent and cutting-edge technology solutions. We specialize in Software Development, Cloud Services, Data Analytics, AI & Machine Learning, Cybersecurity, and Recruitment Solutions in IT, Non IT & for Public Sector. Our AI-powered, intelligent solutions are at the core of our digital offerings, driving smarter decision-making and empowering organizations to bridge the gap between their current and desired states with precision, speed, and a measured approach. For over three decades, we have been the leading choice of more than 23% of Fortune 500 companies for their technology and talent needs.
As a recognized Minority Business in the US and Canada, we champion diversity and inclusivity, ensuring equal opportunities for talent from diverse backgrounds. Our robust partnerships with technology leaders like AWS, Microsoft, UiPath, and Google Cloud reflect our commitment to pioneering AI-driven innovations and establishing centers of excellence for our Fortune 500 clients worldwide.
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Office Clerk (Billing or Data processing)-- AMADC5834299
About the role
Office Clerk (Billing or Data Processing)
Administrative and billing operations requiring additional support to maintain accuracy and service levels.
SUMMARY OF DAY-TO-DAY RESPONSIBILITIES: Handle sensitive issues in order to ensure customer satisfaction; Provide detailed oral and written communication to business areas regarding inquiry resolutions; Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives; Meet personal/team qualitative and efficiency targets. Apply premium payments and deposits to policies Facilitate changes in payment mode, banking details, and pre-authorized checking Process wire, refund, suspense clearing, premium offset and chargeback In charge of responding to general billing and policy change inquiries Conduct research and histories
MUST-HAVE Hard Skills: Strong data entry and attention to detail Basic knowledge of billing or administrative processes Proficiency in MS Office (Excel, Word, Outlook)
SOFT SKILLS: Strong organizational and time management skills Clear written and verbal communication Ability to work independently and in a team
NICE-TO-HAVE: Experience in insurance or financial services Knowledge of policy or billing systems Ability to handle high-volume administrative tasks Bilingual in French and English (French is nice to have not a must have)
Not the right fit? Search for Office Clerk - jobs in Halifax, Nova Scotia, Canada
About Compunnel Inc.
Compunnel, Inc., founded in 1994 and headquartered in New Jersey, is at the forefront of providing customized workforce and digital transformation solutions, enhancing the total experience for our valued business allies. Our approach integrates innovative technologies with a human-centric dialogue, exceeding the needs of our customers, employees, partners, and key growth contributors and delivering exceptional value.
With a strategic presence across the United States through over 30 local service delivery centers and global support from our centers in Canada, India, and the UK, Compunnel proudly serves over 200 clients, including 23% of Fortune-listed enterprises. Our expertise is trusted by various clients, from global corporations to various federal, state, and local agencies seeking premier talent solutions.
An 12-time honoree by Inc. 5000 as one of the Fastest-Growing Private Companies in the US, Compunnel facilitates businesses in multiple sectors to secure top-tier talent and cutting-edge technology solutions. We specialize in Software Development, Cloud Services, Data Analytics, AI & Machine Learning, Cybersecurity, and Recruitment Solutions in IT, Non IT & for Public Sector. Our AI-powered, intelligent solutions are at the core of our digital offerings, driving smarter decision-making and empowering organizations to bridge the gap between their current and desired states with precision, speed, and a measured approach. For over three decades, we have been the leading choice of more than 23% of Fortune 500 companies for their technology and talent needs.
As a recognized Minority Business in the US and Canada, we champion diversity and inclusivity, ensuring equal opportunities for talent from diverse backgrounds. Our robust partnerships with technology leaders like AWS, Microsoft, UiPath, and Google Cloud reflect our commitment to pioneering AI-driven innovations and establishing centers of excellence for our Fortune 500 clients worldwide.