Learner Experience Coordinator, College of Medicine

Primary Purpose: The Learner Experience Coordinator plays a key role in planning, coordinating, and delivering learner-focused services for the Master of Physician Assistant Studies (MPAS) program. This position is responsible for student onboarding, learner experience, mentorship, career and transition-to-practice planning, and access to academic and non-academic supports across the program.

The role also leads planning and coordination activities for the clinical year, including placement and elective matching processes. Through collaboration with internal and external partners, this position ensures learners are well supported from program entry through transition into clinical practice.

Nature of Work: Reporting to the MPAS Program Manager, with an oversight from the Academic Director, the Learner Experience Coordinator works in a fast-paced and evolving academic environment with multiple priorities and competing deadlines. The role requires sound judgment, professionalism, and discretion, particularly when working with sensitive learner matters.

The position carries responsibility across two interconnected portfolios: student affairs and Year 2 planning and coordination. The coordinator plans and executes learner-facing initiatives, manages processes, and contributes to medium-term planning related to clinical year implementation and learner support strategies.

The role includes preparing quarterly summary reports for the MPAS Academic Director that highlight themes, trends, and areas for attention within the learner experience and student affairs portfolio. Reports are de-identified and intended to inform program planning, quality improvement, and responsive learner support initiatives.

Typical Duties or Accountabilities:

Learner Services Coordination

• Plan and deliver student onboarding and orientation activities for both Year 1 and Year 2 learners
• Lead coordination of learner-facing supports related to wellbeing, professionalism, mentorship, and navigation of university systems
• Serve as the primary point of contact for learners seeking guidance on non-academic concerns, learner experience issues, and learning environment matters
• Assess learner concerns and determine appropriate next steps, including referral to on- and off-campus resources such as Access and Equity Services (AES), CGPS, and other student support units
• Design and coordinate mentorship initiatives, including peer and faculty mentorship opportunities, to support learner development across the program
• Support learner transition to clinical practice, including career exploration and professional development
• Provide guidance on career planning, including exploration of practice settings, scope of practice considerations, and connection to relevant professional resources
• Monitor and manage learner experience and learning environment concerns, escalating issues as appropriate in collaboration with program leadership
• Design and coordinate learner-focused programming, including orientation sessions, workshops, professional development, and transition-related activities
• Maintain working relationships with central student support units and College of Medicine partners to ensure coordinated and timely learner services

Community Liaison and Collaboration

• Build and maintain strong partnerships with organizations such as Canadian Association of Physician Assistant Studies (CAPA), Saskatchewan Health Authority (SHA), Emmanuel Health/St. Paul’s Hospital Foundation (SPH), and clinical placement affiliates
• Establish and maintain a strong liaison with USask Central Student Support units and the College of Medicine’s Office of Student Affairs (OSA) to ensure coordinated and comprehensive support for learners
• Support the Curriculum team in developing collaborative initiatives that enhance interprofessional education (IPE) and ensure seamless learning experiences for learners

Clinical Placement Coordination

• Plan and coordinate the clinical year, including placement site matching and elective matching processes
• Develop and manage placement schedules, timelines, and learner placement information in collaboration with the clinical education team
• Build and maintain relationships with clinical sites, preceptors, and external partners to support learner placements and electives
• Prepare learners for clinical placements by providing clear guidance on expectations, timelines, and site-specific requirements
• Track and review placement-related information to identify issues, gaps, or risks requiring follow-up
• Collaborate with faculty and external stakeholders to address placement challenges and enhance learner preparedness within the hub
• Perform other duties as assigned to support the overall objectives of the MPAS program

Education: Master’s level training in medical education and experience working with adults, or a master’s level background in social work, human resources, or psychology is required. An equivalent combination of education and relevant professional experience may also be considered. A graduate degree or formal training in Student Affairs, University/College Administration or Project Management is an asset.

Experience: A minimum of seven years relevant experience in administration support is required. Knowledge of University of Saskatchewan programs would be considered a strong asset. Working knowledge of SharePoint, experience with program management, and/or graduate program administration are also considered strong assets.

Skills: Demonstrated professional maturity, judgment and decisiveness; ability to be self-directed and take initiative; ability to research and make informed decisions around the Colleges use of central support systems; relationship building attributes; ability to work independently as well as collaboratively; effective interpersonal and communication skills, both written and verbal; demonstrated strong organizational and time management skills; proven ability to work in a high volume setting and manage multiple projects with competing demands and deadlines; ability to maintain meticulous attention to detail and ensure accuracy; proven ability to handle interactions with tact, diplomacy and intercultural sensitivity and maintain confidentiality; ability to recognize and implement changes in policies/procedures which result in the improved delivery of administration; demonstrated ability to interact effectively with learners, university and health authority personnel and the general public; proficiency in computer skills, and demonstrated expertise with Microsoft Office software (Word, Excel, PowerPoint and Outlook), is essential. Experience with Banner Document Management, DegreeWorks, and/or Crystal Reports are considered strong assets.

Department: College of Medicine
Status: Term with the possibility of extension or becoming permanent

Employment Group: ASPA
Full Time Equivalent (FTE): 1.0

Salary: The salary range, based on 1.0 FTE, is $69,035.00 - 107,868.00 per annum. The starting salary will be commensurate with education and experience.

Salary Family (if applicable): Specialist Professional

Salary Phase/Band: Phase 2

Posted Date: 2/5/2026

Closing Date: 2/11/2026 at 6:00 pm CST
Number of Openings: 1
Work Location: May be eligible for hybrid work under the terms of USask's Alternative Workspace Guidelines

The University of Saskatchewan aspires to be what the world needs and embraces equity, diversity and inclusion as foundational to excellence and innovation. We actively seek to create a welcoming environment where all individuals feel empowered to thrive, contribute, and grow. Applications from equity-deserving groups are encouraged as part of our ongoing efforts to reflect the diversity of the communities we serve: EDI Framework for Action**.**
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