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Zoomlion Heavy Industry NA, Inc. logo

(AWP/MEWP) Field Service Technician

Delta, British Columbia, Canada
Mid Level
Full-Time

Top Benefits

Competitive Compensation Package
Company Service Vehicle
Extended Health and Dental Benefits

About the role

Company Overview

Zoomlion Canada is a subsidiary of Zoomlion Heavy Industry Science and Technology Co., Ltd., a global leader in construction and heavy equipment manufacturing. Our Vancouver warehouse and service center supports aerial work platform equipment operations across Canada. We are seeking a skilled and motivated Field Service Technician to provide onsite technical service, maintenance, troubleshooting, and repair support for aerial work platform equipment across Canada.

Position Summary

The Field Service Technician is responsible for diagnosing, repairing, and maintaining aerial work platform equipment at customer sites and company facilities. The role requires strong mechanical, hydraulic, and electrical troubleshooting skills, along with a customer-focused attitude and the ability to work independently in field environments.

Key Responsibilities

Perform onsite inspection, maintenance, troubleshooting, and repair of aerial work platform equipment Diagnose hydraulic, electrical, mechanical, and control system issues Conduct scheduled preventive maintenance and equipment servicing Perform equipment commissioning, setup, and operational testing Respond to customer service calls in a timely and professional manner Complete detailed service reports and maintenance documentation Communicate technical issues and solutions with customers and internal teams Support warranty repairs and claims documentation Maintain service tools, company vehicle, and diagnostic equipment Ensure compliance with company safety policies and Canadian workplace regulations Travel to customer locations within British Columbia and other regions as required

Qualifications

Diploma or certification in Heavy Equipment Technology, Mechanical Engineering Technology, Electrical Technology, or related field 3+ years of experience in heavy equipment repair or field service Experience with aerial work platforms, forklifts, cranes, telehandlers, or construction equipment preferred Strong knowledge of hydraulic, electrical, and mechanical systems Ability to read electrical schematics and technical manuals Experience using diagnostic software and service tools Strong troubleshooting and problem-solving skills Ability to work independently with minimal supervision Valid Class 5 driver’s license with clean driving record Ability to travel and occasionally work overtime when required Fluent in English; Chinese Mandarin is an asset Preferred Qualifications Experience with MEWP / AWP equipment Fall protection or elevated work platform certification Forklift certification Red Seal Heavy Duty Equipment Technician certification (asset)

What We Offer

Competitive compensation package Company service vehicle Extended health and dental benefits Paid vacation and holidays Training and career development opportunities Opportunity to work with a growing global equipment manufacturer

About Zoomlion Heavy Industry NA, Inc.

Industrial Machinery Manufacturing
51-200

Zoomlion Heavy Industry Science & Technology Co., Ltd., was founded in September 1992 and is headquartered in Changsha China. Zoomlion has a market presence in Australia, the Americas, Africa, Europe, Russia, the Middle East, and throughout Asia. Zoomlion has ten industrial parks, eight located within mainland China, one in Italy and one in Brazil. Through strategic acquisitions and organic growth, Zoomlion has quickly established itself as a major player in the heavy equipment industry and is the leading company in China’s construction machinery industry.

Zoomlion is pressing ahead and expanding product lines with its agricultural modernization strategy to make contemporary agricultural machinery equipment become more informative and intelligent, an improvement of the mechanization level in the entire industry chain.

To meet the accelerated mechanization strategy, a research and development center was established in 2013 at their North America, Yorkville, Wisconsin, USA facility.

Zoomlion North America is equipped with technical experts and equipment, carrying out product and process design, simulation, analysis, evaluation, and implementation work to provide customers around the world with technology driven solutions. The Sales and Marketing division is charged with introducing product and support which in turn assists Zoomlion in gaining a more in-depth understanding of global market trends and the latest needs of customers in terms of security, the environment, and personalization.

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