As a Credit & Service Administrator, you’ll be the backbone of both the Credit Department and of the Concrete Pump Division Service team. This dynamic position offers the opportunity to work across multiple areas of the business, ensuring accuracy, efficiency, and seamless coordination. This role is perfect for someone who thrives in a fast-paced environment, enjoys variety in their day-to-day responsibilities, and takes pride in being a trusted partner across departments. You’ll gain exposure to critical financial and operational processes, making a real impact on the company’s success while developing valuable skills for your career growth.

Responsibilities

• Collecting and posting daily banking entries into the ERP

• PPSA registrations and discharge

• New customer creation and maintenance in the ERP

• Credit data management in the ERP

• Complete the full work order process, including opening, maintaining, and closing work orders to ensure accurate and timely invoicing (includes labor, parts, sublets, lubricants,

  shop supplies, core credits, etc.)

• Assist the Supervisor with the preparation of warranty claims, invoice documentation, opening work orders, and overall work order administration

• Clarify and revise technician service reports prior to system entry to ensure accuracy and consistency

• Coordinate monthly invoicing in accordance with contract requirements

• Liaise directly with customers regarding purchase orders, repair updates, timelines, and general inquiries

• Answer customer phone calls when necessary and respond to emails professionally and promptly

• Liase with the procurement team for purchase orders (POs) for vendors and follow up on deliveries

• Assist with arranging equipment shipping and transportation logistics

• Update the LISA system with service check data and maintain accurate service histories for all machines under warranty

Competencies

• At least 1-3 years of administrative experience is preferred.
• Credit experience would be considered an asset.
• Must be able to commute to our Burlington Office 5 days a week for the first 3 months of employment.
• Strong coordination and administrative capabilities within the heavy equipment, construction and dealership/distributor sectors .
• Exceptional attention to detail and advanced organization skills to manage complex workflows.
• Proficient in purchase order creation, processing and vendor follow-up to support timely procurement.
• Skilled in generating clear, concise, and accurate operational and service-related reports.
• Proficient in MS Office Suite (Word, Excel, Outlook etc), for documentation, communication and data management.
• Experienced with industry-specific software, including service reporting, time entry, invoicing systems, electronic parts catalogue, and inventory management platforms .

Our Offer

• Competitive wages
• Extensive benefits with employer paid premiums starting day 1
• Hybrid or remote work opportunities for select roles*
• Paid vacation starting at 3 weeks, prorated based on start date
• Potential opportunities for permanent employment*
• And much more!

Liebherr Canada Ltd. is committed to provide a diverse, inclusive, safe and dignified work environment for all employees, regardless of gender, race, ethnicity, sexual orientation, disability, religion, or any other aspect of their identity.

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Natalie Ely.

One Passion. Many Opportunities.

The company

The Liebherr Group has represented leading-edge technical products and services for more than 70 years and has proudly serviced Canadian customers directly since 1973. Liebherr-Canada Ltd. has 11 branch locations across Canada providing sales, service and product support for equipment in the construction, mining, material handling, crane, aerospace and transportation industries.

Location

Liebherr-Canada Ltd.

1015 Sutton Drive

L7L 5Z8 Burlington, ON

Canada (CA)

Contact

Natalie Ely

natalie.ely@liebherr.com