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Dispatch Manager

Calgary, AB
Senior Level
Full-Time

Top Benefits

Health, dental, and wellness benefits
Pension plan with company contributions
Competitive salary and incentive plan

About the role

Line of Business: RMC

About Us

Heidelberg Materials is one of the world's largest suppliers of building materials. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9,000 employees.

What You'll Be Doing

  • Lead daily dispatch operations to ensure safe, efficient, and on‑time delivery.
  • Coordinate scheduling, routing, and resource allocation to meet customer needs.
  • Support drivers with real‑time problem solving and clear communication.
  • Monitor operational data and proactively address service or safety concerns.
  • Build strong relationships with customers, drivers, and internal teams.

What Are We Looking For

  • Strong organizational and decision‑making capabilities in fast‑paced environments.
  • Effective communication skills with the ability to collaborate across teams.
  • Comfort with dispatch systems, operational software, and data‑driven workflows.
  • Ability to manage competing priorities while maintaining service quality.
  • Commitment to safety, customer service, and continuous improvement.

Work Environment

This role operates in a dynamic dispatch and office environment, requiring frequent communication with drivers, customers, and operational teams. Periodic field visits may be part of the role to support operational understanding and effectiveness.

What We Offer

  • Competitive base salary and participation in our annual incentive plan
  • Industry leading benefits package, including health, dental, and wellness
  • Pension plan with an automatic company contribution as well as matching contributions and RRSP options
  • Opportunities for training, development, career growth within a global organization

Heidelberg Materials welcomes and encourages applications from people with disabilities. Accommodations may be available upon request for candidates taking part in all aspects of the selection process.

About Heidelberg Materials

Wholesale Building Materials
5001-10,000

Heidelberg Materials is one of the world's largest integrated manufacturers of building materials and solutions with leading market positions in cement, aggregates, and ready-mixed concrete. We are represented in over 50 countries with more than 51,000 employees at almost 3,000 sites. At the centre of our actions lies the responsibility for the environment. As the forerunner on the path to carbon neutrality and circular economy in the building materials industry, we are working on sustainable building materials and solutions for the future. We enable new opportunities for our customers through digitalisation.

Legal Notice and Privacy Policy: https://www.heidelbergmaterials.com/en/social-media-statement

Imprint: HeidelbergCement AG Berliner Straße 6 69120 Heidelberg Deutschland

Telefon: +49 6221 481-0 Fax: +49 6221 481-13217 info@heidelbergmaterials.com

Sitz der Gesellschaft ist Heidelberg Eingetragen beim Amtsgericht Mannheim. Eintragungsnummer: HRB 330082 USt-IdNr.: DE143455653

Vertreten durch den Vorstand Dr. Dominik von Achten, René Aldach, Kevin Gluskie, Hakan Gurdal, Ernest Jelito, Dr. Nicola Kimm, Dennis Lentz, Jon Morrish, Chris Ward

Vorsitzender des Aufsichtsrates: Fritz-Jürgen Heckmann

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