About the role
What you'll do: You will be the pillar of day-to-day safety within the spa, directly involved in the field and alongside your team. As a manager, you'll play an active role in supporting, supervising and mobilizing a team of around ten agents. You'll be there to guide, intervene, train and ensure rigorous monitoring of operations. Your hands-on leadership will make all the difference in preventing incidents, maintaining a safe environment and the overall guest experience.
Your day-to-day responsibilities:
- Be present and committed in the field, in constant contact with your team and operations;
- Supervise, mentor and coach a team of approximately 10 security officers;
- Provide immediate support to team members in managing sensitive or complex situations;
- Carry out regular security rounds, observe, advise and intervene when necessary;
- Collaborate with the various operational teams to ensure a safe and seamless experience for guests;
- Actively participate in the recruitment, integration and training of new members;
- Ensure constant and effective communication with agents, managers and external partners (police, CNESST, etc.);
- Act as a resource person during inspections, incidents or safety interventions.
Administrative responsibilities :
- Steer the emergency measures plan and provide regular, concrete and engaging training to maintain a high level of preparedness and confidence among teams;
- Analyze and validate incident reports, learning from them to improve our prevention practices and refine our protocols;
- Manage sensitive files with rigor and empathy, ensuring respectful, confidential follow-up in line with current standards;
- Supervise safety material logistics and optimize the use and maintenance of safety and communication equipment.
What we're looking for :
- A minimum of 5 years' experience in the security field, ideally in a hotel or wellness environment;
- A customer service-oriented, caring and discreet approach;
- A strong ability to deal with the unexpected, stress and make quick decisions;
- Strong observation, listening and clear communication skills;
- A valid BSP safety license and up-to-date first aid certification.
Conditions :
- Full-time position (40 h/week) with a variable schedule (days, evenings, nights, weekends and holidays);
- Salary and benefits according to the current scale.
Ready to make a difference? Apply now by sending your CV and cover letter via the “Apply” button.
About Groupe Nordik
Groupe Nordik est une entreprise en pleine effervescence qui vise à se tailler une place au sommet de l’industrie du mieux-être, de la santé et du tourisme. C’est en misant sur la diversité de ses activités que Groupe Nordik parvient à créer de la valeur et ainsi à développer le marché de l’entreprise. Par l’entremise de sa division Développement corporatif, elle identifie et évalue des opportunités d’affaires afin de s’y associer et de réaliser des projets prometteurs et d’envergure, et ce, au sein d’organisations dynamiques dont les mandats s’inscrivent globalement dans l’univers du mieux-être.
Nous sommes actuellement à la recherche de talents qui, grâce à leurs compétences, sauront contribuer à la croissance et à la réalisation de la mission de l’entreprise. Joignez-vous à l’équipe.
Nordik Group is a rapidly expanding company that wants to carve out a place for itself at the peak of the wellness, health and tourism industries. By relying on the diversity of its activities, Nordik Group has created value and has grown its market. Through its Corporate Development division, Nordik Group identifies and assesses promising, large-scale projects and business opportunities to accomplish and join along with dynamic organizations with mandates generally focused on wellness.
Currently, we are seeking talented people who can contribute to the growth and development of the company’s mission through their individual skills. Join our team.
About the role
What you'll do: You will be the pillar of day-to-day safety within the spa, directly involved in the field and alongside your team. As a manager, you'll play an active role in supporting, supervising and mobilizing a team of around ten agents. You'll be there to guide, intervene, train and ensure rigorous monitoring of operations. Your hands-on leadership will make all the difference in preventing incidents, maintaining a safe environment and the overall guest experience.
Your day-to-day responsibilities:
- Be present and committed in the field, in constant contact with your team and operations;
- Supervise, mentor and coach a team of approximately 10 security officers;
- Provide immediate support to team members in managing sensitive or complex situations;
- Carry out regular security rounds, observe, advise and intervene when necessary;
- Collaborate with the various operational teams to ensure a safe and seamless experience for guests;
- Actively participate in the recruitment, integration and training of new members;
- Ensure constant and effective communication with agents, managers and external partners (police, CNESST, etc.);
- Act as a resource person during inspections, incidents or safety interventions.
Administrative responsibilities :
- Steer the emergency measures plan and provide regular, concrete and engaging training to maintain a high level of preparedness and confidence among teams;
- Analyze and validate incident reports, learning from them to improve our prevention practices and refine our protocols;
- Manage sensitive files with rigor and empathy, ensuring respectful, confidential follow-up in line with current standards;
- Supervise safety material logistics and optimize the use and maintenance of safety and communication equipment.
What we're looking for :
- A minimum of 5 years' experience in the security field, ideally in a hotel or wellness environment;
- A customer service-oriented, caring and discreet approach;
- A strong ability to deal with the unexpected, stress and make quick decisions;
- Strong observation, listening and clear communication skills;
- A valid BSP safety license and up-to-date first aid certification.
Conditions :
- Full-time position (40 h/week) with a variable schedule (days, evenings, nights, weekends and holidays);
- Salary and benefits according to the current scale.
Ready to make a difference? Apply now by sending your CV and cover letter via the “Apply” button.
About Groupe Nordik
Groupe Nordik est une entreprise en pleine effervescence qui vise à se tailler une place au sommet de l’industrie du mieux-être, de la santé et du tourisme. C’est en misant sur la diversité de ses activités que Groupe Nordik parvient à créer de la valeur et ainsi à développer le marché de l’entreprise. Par l’entremise de sa division Développement corporatif, elle identifie et évalue des opportunités d’affaires afin de s’y associer et de réaliser des projets prometteurs et d’envergure, et ce, au sein d’organisations dynamiques dont les mandats s’inscrivent globalement dans l’univers du mieux-être.
Nous sommes actuellement à la recherche de talents qui, grâce à leurs compétences, sauront contribuer à la croissance et à la réalisation de la mission de l’entreprise. Joignez-vous à l’équipe.
Nordik Group is a rapidly expanding company that wants to carve out a place for itself at the peak of the wellness, health and tourism industries. By relying on the diversity of its activities, Nordik Group has created value and has grown its market. Through its Corporate Development division, Nordik Group identifies and assesses promising, large-scale projects and business opportunities to accomplish and join along with dynamic organizations with mandates generally focused on wellness.
Currently, we are seeking talented people who can contribute to the growth and development of the company’s mission through their individual skills. Join our team.