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Ecommerce Specialist

Hybrid
Etobicoke, Ontario
JobCard.seniorityLevels.senior_level
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About the role

eCommerce Specialist

Job Summary

We’re looking for an Operations & eCommerce Specialist with strong Shopify knowledge, technical problem-solving skills, and a data-driven mindset. This role is responsible for maintaining excellent website functionality, supporting Shopify content updates, managing analytics integrity, and partnering with developers and vendors on technical projects. The ideal candidate is detail-oriented, organized, and proactive in identifying improvements and industry best practices.

This role would be hybrid with two days in the office (T,W

**)

Key Responsibili** ti

esEcommerce & Technic

  • alRun daily, weekly, and ongoing QA tests to ensure the website functions correctly across all devices and user flo
  • wsSupport Shopify content updates in partnership with the eCommerce Coordinat
  • orTroubleshoot website issues and coordinate resolutions with develope
  • rsManage technical collaborations with developers, including scoping, timelines, and testi
  • ngAudit and maintain Shopify apps; recommend optimizations or consolidatio
  • nsLead CRO initiatives, including A/B test setup, monitoring, and documentati
  • onContribute to SEO maintenance and ongoing improvemen
  • tsEnsure compliance with privacy requirements related to website tools, cookies, and tracki
  • ngTrack industry best practices and emerging opportunities (e.g., AI shopping tools, new apps, functionality updates) and recommend relevant enhancemen

ts

Analyt

  • icsMaintain data accuracy across GA4, Shopify, and other analytics platfo
  • rmsAggregate and format data from marketing platforms; support ad hoc reporting needs across the t
  • eamBuild and maintain dashboards that visualize performance across major chann
  • elsWork within A/B testing platforms and assist in documenting findings and conclusi
  • onsAbility to pull insights from data and make clear recommendati

ons

Vendor Collabora

  • tionAct as a point of contact with technical partners and developers, ensuring clear communication and alignment on project requirem

**ents

Require**

  • mentsExperience: 3+ years in eCommerce operations, Shopify management, technical QA, analytics, or a similar
  • roleTechnical Sk
  • ills:Proficiency in Shopify
  • PlusExperience with GA4, analytics tools, A/B testing platforms, and Excel/S
  • heetsSQL and data visualization experience are strong as
  • setsFamiliar with basic coding termin
  • ologyAnalytical Strength: Comfortable working with data, ensuring accuracy, and creating clean visualiza
  • tionsDetail-Oriented: Strong QA mindset; disciplined approach to testing and document
  • ationProblem-Solving: Resourceful, proactive, and able to troubleshoot independ
  • entlyCommunication: Clear, concise communicator across both technical and non-technical t
  • eams.Curiosity: Actively brings forward new tools, capabilities, and ideas to improve our website and analytics perform

ance.

About Pivotal Talent Search

Staffing and Recruiting
11-50

Pivotal Talent Search is a fractional recruitment agency that believes great recruiting doesn’t have to be expensive! We offer a flexible, client-centered model that ebbs and flows with your hiring needs, acting as a seamless extension of your Talent Acquisition team, not a competitor. We recruit in all industries, at all levels. Our fixed hourly rate saves clients 30-50% on average compared to traditional agencies, and clients retain full ownership of the work.

-Fractional recruitment that adapts to your business needs. -Client-owned work for transparency and long-term value. -Cost savings of 30-50% on average over traditional agency fees.

Certified as a WBENC woman-owned business, our team brings an expansive network, proven expertise, and a commitment to delivering a stellar experience for clients and candidates.

Find your next great hire at a fraction of the price!