Intermediate Repair Technician
Top Benefits
About the role
Who We Are Reliable Controls is dedicated to reducing the carbon footprint of buildings around the world. Our team specializes in the design, development, and assembly of building automation controls and software programs. We're working hard to create solutions for building operators to enable the vision of Net-Zero Emissions by 2050.
We align ourselves with the right people and empower them in the right ways. An established company based in Victoria, BC, we nurture a strong culture of communication, trust, and collaboration. Embracing a work–life balance, promoting continuous learning, and celebrating our achievements are a few of the ways we show our enduring commitment to employees.
Your Mission We are looking to add an Intermediate Repair Technician to our Operations team. Your mission will be to ensure the quality and reliability of our products through expert diagnosis, repair, and continuous improvement of electronic hardware. You’ll support product excellence by identifying issues, collaborating with engineering, and sharing your knowledge to guide and mentor junior team members, all while helping to strengthen our internal processes and uphold high standards of technical integrity.
In This Role You Will
- Troubleshoot and repair/rework defective product from Production
- Complete root cause analysis to determine true source of fault or failure
- Complete testing on repaired products at appropriate test station following normal production testing process
- Provide feedback to production teams on quality issues or trends
- Provide feedback to R&D Engineering on product design deficiencies
- Collaborate with RMA Repair Technicians to monitor any trends or quality issues
- Work directly with R&D Engineering for support on troubleshooting and repairs
- Proofread schematics and documents
- Develop and implement test jigs and procedures for troubleshooting product
- Complete testing on production runs to back up Testing department
- Provide backup for RMA Repair process
- Issue RMA numbers to customers
- Evaluate whether returned item is a warranty item or a customer damaged item
- Troubleshoot and repair returned product from customer
This role might be right for you if you have:
- Diploma or certificate in Electronics Technology, Electrical Engineering Technology, or a related field
- 5+ years of hands-on experience repairing and troubleshooting electronic products
- Strong knowledge of analog and digital circuits, including soldering and rework (SMD and through-hole)
- Proficient in using diagnostic tools such as multimeters, oscilloscopes, and logic analyzers
- Ability to read and interpret schematics, wiring diagrams, and technical documentation
- Familiarity with embedded systems, firmware, and software-assisted troubleshooting
- Experience documenting repair procedures and reporting technical issues to engineering teams
- Strong communication skills and ability to collaborate across technical teams
- Organized, detail-oriented, and able to manage inventory and service part tracking
You’ll Be Successful In This Position If You
- Have strong technical instincts and enjoy getting to the root of hardware issues
- Take pride in precision work and hold yourself to a high standard of quality
- Are comfortable navigating detailed procedures while staying flexible in your approach
- Enjoy collaborating with engineering and production teams to improve processes and outcomes
- Value a healthy work–life balance; we don't expect you to work overtime or weekends
What We Offer
Competitive Compensation & Rewards
- Your hard work and dedication don’t go unnoticed. We offer:
- A highly competitive extended health and dental plan for you and your family
- A yearly RRSP contribution on the company’s behalf, plus employee contribution matching to support your financial growth
- An annual profit sharing bonus that recognizes your contributions to our growth
- An annual salary that is based on market data and reviewed annually, with merit increases and cost-of-living adjustments
Health, Wellness & Community: Your well-being matters. Enjoy access to free on-site gyms at both locations, along with social events nearly every month. Prefer green commuting? You’ll even be paid for choosing sustainable transportation.
Learning, Mentorship & Growth: Continuous growth drives innovation. We offer tuition assistance and training support (up to $2,000 per year) for courses relevant to your role, mentorship from experienced team members, and development pathways that help you thrive personally and professionally.
Recognition & Celebration: We celebrate excellence with awards and recognition for both long service and outstanding achievements. At Reliable Controls, success is a team effort, and we make sure it’s shared and celebrated.
Purpose-Driven Innovation: At Reliable Controls, innovation means creating sustainable, meaningful solutions that make buildings smarter and the world greener. Every project you work on contributes to a legacy of environmental responsibility and global impact.
At Reliable Controls, we believe that a wide range of perspectives, experiences, and backgrounds make us stronger as a company and as a community. Reliable Controls is proud to be an equal opportunity employer, and we’re committed to fostering diversity, equity, inclusion, and belonging in every aspect of our organization. When applying for a role, we recognize that each person’s career path is unique. Even if your experience doesn’t perfectly match every listed qualification, we encourage you to apply. We value potential, passion, and alignment with our values as much as direct experience. We’re also dedicated to ensuring that every candidate enjoys a comfortable, respectful, and accessible interview experience. If you require any accommodations during the hiring process, please let us know. Let’s connect!
Intermediate Repair Technician
Top Benefits
About the role
Who We Are Reliable Controls is dedicated to reducing the carbon footprint of buildings around the world. Our team specializes in the design, development, and assembly of building automation controls and software programs. We're working hard to create solutions for building operators to enable the vision of Net-Zero Emissions by 2050.
We align ourselves with the right people and empower them in the right ways. An established company based in Victoria, BC, we nurture a strong culture of communication, trust, and collaboration. Embracing a work–life balance, promoting continuous learning, and celebrating our achievements are a few of the ways we show our enduring commitment to employees.
Your Mission We are looking to add an Intermediate Repair Technician to our Operations team. Your mission will be to ensure the quality and reliability of our products through expert diagnosis, repair, and continuous improvement of electronic hardware. You’ll support product excellence by identifying issues, collaborating with engineering, and sharing your knowledge to guide and mentor junior team members, all while helping to strengthen our internal processes and uphold high standards of technical integrity.
In This Role You Will
- Troubleshoot and repair/rework defective product from Production
- Complete root cause analysis to determine true source of fault or failure
- Complete testing on repaired products at appropriate test station following normal production testing process
- Provide feedback to production teams on quality issues or trends
- Provide feedback to R&D Engineering on product design deficiencies
- Collaborate with RMA Repair Technicians to monitor any trends or quality issues
- Work directly with R&D Engineering for support on troubleshooting and repairs
- Proofread schematics and documents
- Develop and implement test jigs and procedures for troubleshooting product
- Complete testing on production runs to back up Testing department
- Provide backup for RMA Repair process
- Issue RMA numbers to customers
- Evaluate whether returned item is a warranty item or a customer damaged item
- Troubleshoot and repair returned product from customer
This role might be right for you if you have:
- Diploma or certificate in Electronics Technology, Electrical Engineering Technology, or a related field
- 5+ years of hands-on experience repairing and troubleshooting electronic products
- Strong knowledge of analog and digital circuits, including soldering and rework (SMD and through-hole)
- Proficient in using diagnostic tools such as multimeters, oscilloscopes, and logic analyzers
- Ability to read and interpret schematics, wiring diagrams, and technical documentation
- Familiarity with embedded systems, firmware, and software-assisted troubleshooting
- Experience documenting repair procedures and reporting technical issues to engineering teams
- Strong communication skills and ability to collaborate across technical teams
- Organized, detail-oriented, and able to manage inventory and service part tracking
You’ll Be Successful In This Position If You
- Have strong technical instincts and enjoy getting to the root of hardware issues
- Take pride in precision work and hold yourself to a high standard of quality
- Are comfortable navigating detailed procedures while staying flexible in your approach
- Enjoy collaborating with engineering and production teams to improve processes and outcomes
- Value a healthy work–life balance; we don't expect you to work overtime or weekends
What We Offer
Competitive Compensation & Rewards
- Your hard work and dedication don’t go unnoticed. We offer:
- A highly competitive extended health and dental plan for you and your family
- A yearly RRSP contribution on the company’s behalf, plus employee contribution matching to support your financial growth
- An annual profit sharing bonus that recognizes your contributions to our growth
- An annual salary that is based on market data and reviewed annually, with merit increases and cost-of-living adjustments
Health, Wellness & Community: Your well-being matters. Enjoy access to free on-site gyms at both locations, along with social events nearly every month. Prefer green commuting? You’ll even be paid for choosing sustainable transportation.
Learning, Mentorship & Growth: Continuous growth drives innovation. We offer tuition assistance and training support (up to $2,000 per year) for courses relevant to your role, mentorship from experienced team members, and development pathways that help you thrive personally and professionally.
Recognition & Celebration: We celebrate excellence with awards and recognition for both long service and outstanding achievements. At Reliable Controls, success is a team effort, and we make sure it’s shared and celebrated.
Purpose-Driven Innovation: At Reliable Controls, innovation means creating sustainable, meaningful solutions that make buildings smarter and the world greener. Every project you work on contributes to a legacy of environmental responsibility and global impact.
At Reliable Controls, we believe that a wide range of perspectives, experiences, and backgrounds make us stronger as a company and as a community. Reliable Controls is proud to be an equal opportunity employer, and we’re committed to fostering diversity, equity, inclusion, and belonging in every aspect of our organization. When applying for a role, we recognize that each person’s career path is unique. Even if your experience doesn’t perfectly match every listed qualification, we encourage you to apply. We value potential, passion, and alignment with our values as much as direct experience. We’re also dedicated to ensuring that every candidate enjoys a comfortable, respectful, and accessible interview experience. If you require any accommodations during the hiring process, please let us know. Let’s connect!