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Claim Manager

EBC Inc.16 days ago
Ottawa, ON
Senior Level

Top Benefits

Competitive salary
4 weeks vacation per year
Comprehensive group insurance

About the role

For more than 50 years, the building team has delivered high‑quality construction projects, meeting the highest industry standards and pursuing environmental certifications. Our engineers, architects, and specialists work with dedication to exceed expectations and contribute to community well‑being.

Our team excels in delivering office buildings, hospitals, research centers, schools, residential complexes, hotels, commercial spaces, factories, and cultural or sports facilities, using cutting‑edge tools and a collaborative, human‑centered approach.

The Claims Manager oversees the analysis, preparation, and resolution of construction claims. They ensure compliance with contractual and legal requirements, coordinate documentation, support negotiations, and help protect the organization’s interests while maintaining constructive relationships with stakeholders.

Come build the future with us!

Responsibilities

  • Lead the preparation, analysis, and management of construction claims, including delays, changes, cost impacts, and contractual disputes.
  • Review contracts, project documentation, schedules, and financial data to assess entitlement and quantify claims.
  • Coordinate with project managers, engineers, legal advisors, and external partners to gather evidence and validate claim positions.
  • Prepare clear, structured, and well‑supported claim files, reports, and negotiation briefs.
  • Participate in negotiations with clients, subcontractors, and suppliers to reach fair and timely resolutions.
  • Monitor potential risks and issues throughout project execution to identify claim opportunities or mitigation strategies early.
  • Ensure all claim processes comply with contractual obligations, legal requirements, and company standards.
  • Support continuous improvement by documenting lessons learned and contributing to the development of best practices in claims management.

Requirements

Requirements

  • 5 to 7 years of experience in the construction industry (building sector).
  • University degree or College Diploma in Construction, Engineering, or a related field.
  • Strong experience in procurement, project execution, and project close‑out.
  • Solid understanding of construction processes, contract administration, and project financials.

Desired Profile

  • Strong problem‑solving abilities and sound judgment.
  • Excellent written and verbal communication skills.
  • Demonstrated leadership and conflict‑resolution capabilities.
  • Highly organized, detail‑oriented, and able to manage multiple priorities.
  • Ability to work under pressure and adapt to evolving project conditions.
  • Team‑oriented mindset with the ability to collaborate effectively with internal and external stakeholders.

Benefits

  • Competitive salary;
  • 4 weeks’ vacation per year;
  • Comprehensive group insurance program;
  • RRSP group program with an employer contribution to a DPSP;
  • Employee assistance program;
  • Continuing education;
  • Active social club;
  • Friendly and stimulating work environment;
  • Large scale projects;
  • Corporate Clothing Program upon hiring

About EBC Inc.

Construction
501-1000

EBC is a family business founded in 1968 by Fernand Houle and his brother Germain. They built the company on their core values of respect, integrity and a job well done — values that the current president, Marie-Claude Houle, is proud to uphold.

In its 45 years, EBC has carried out over 600 projects totalling more than $6 billion. From Newfoundland and Labrador to New Brunswick, Ontario, Manitoba and British Columbia, as well as the international arena, clients have chosen EBC for our professionalism and our respect for budgets and timelines. This rigorous approach is applied to all our projects, whether building construction, civil engineering, earthworks, mining, marine works, energy transport, wind power, etc.

EBC is known for the quality of its work and for its ability to deliver even the most demanding project on budget and on time, thanks to our skilled, committed and motivated workforce. Our worksite and project management teams are supported by our efficient, dedicated administrative staff, and this collaboration is the key to achieving our ultimate goal: ensuring our clients’ satisfaction.

With its winning combination of experience, expertise and daring, EBC is the ideal place to develop your career in a warm and welcoming work environment.

We look forward to meeting you, as a future client, partner or employee.

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