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Learning and Development Specialist, Retail

Odlum Brown Limitedabout 1 month ago
Vancouver, British Columbia
CA$70,000 - CA$95,000/year
Senior Level
full_time

Top Benefits

Competitive total rewards package
Mentorship programs
Flexible work options

About the role

Who We Are Anchored in our purpose to help clients achieve their financial goals, Odlum Brown has remained an independent, full-service investment firm for over 100 years. Wholly owned by its team members, the firm continues its tradition of leadership in the financial community as one of BC’s most respected investment firms.

THE OPPORTUNITY We have an opportunity for a Learning and Development Specialist, Retail to join our award-winning firm in the Vancouver office. Our Talent Development team is growing, and we are seeking an experienced and dynamic Learning and Development Specialist to deliver high-quality training programs for our new investment advisory support team members. The ideal candidate will cultivate a continuous learning environment, ensuring our workforce possesses the necessary skills and knowledge to meet firm goals and regulatory requirements.

Responsibilities

  • Provide one-on-one support and mentorship to new team members, peer trainers and others requiring specific skill development
  • Conduct and facilitate effective training sessions, workshops, seminars, and individual coaching using a variety of formats (in-person, virtual, blended, and self-paced)
  • Manage training program logistics, including scheduling, platform management for virtual sessions, participant enrollment, and maintaining accurate training records and attendance
  • Ensure learning outcomes are met by implementing assessments and feedback mechanisms to measure effectiveness e.g., tests/evaluations/surveys, analyzing results, and monitoring post-training behaviours
  • Partner with the Talent Development team and Sales and Retail team to identify areas for improvement and modify training content and delivery methods as needed
  • Partner with various business teams to identify new training needs , specific to skills development and process training.
  • Recommend solutions to enhance departmental efficiency and effectiveness while enhancing the team member experience
  • Work closely with People Leaders and other departments to ensure team members are receiving the best onboarding experience possible

COMPETENCIES

  • Advising and Coaching – Use knowledge and relationships to assess the needs of internal or external stakeholders, in collaboration with other stakeholders, come up with recommendations, and provide coaching or advice that helps them solve challenges, grow and/or reach their goals
  • Change Management – Create strategies, plans and solutions that guide people and teams through change to ensure smooth transitions, buy-in, and sustained outcomes
  • Experience Design – Envision, design, document and implement meaningful experiences and then translate them into programs, processes and practices for stakeholders
  • Project Management – Plan, coordinate, execute, and oversee projects, balancing time, resources, and scope to achieve objectives, support stakeholders, and meet deadlines
  • Systems and Application Proficiency – Use, maintain, manage or improve specific systems or applications in our role to work effectively and efficiently
  • Training and Facilitation – Deliver training using appropriate facilitation methods or formats to foster new skills, abilities or knowledge in participants

Knowledge And Experience

  • Minimum 3-5 years of client facing experience within the investment industry , or equivalent
  • Proven experience as a facilitator with an understanding of adult learning principles.
  • Demonstrated technical knowledge in financial services/investment systems, products and guidelines
  • Educational background in Adult Education and/or Provincial Instructors’ Diploma is an asset
  • Completion of the Canadian Securities Course and Conduct and Practices Handbook
  • Strong written and verbal communication, public speaking, and presentation skills, with the ability to convey complex information clearly and engagingly to diverse audiences
  • Proficiency in Microsoft 365, Salesforce, Dataphile, Portfolio Management software and Learning Management Systems (LMS) experience preferred
  • Excellent organizational, excel skills, project management, and time management abilities, with strong attention to detail
  • Currently, or previously IR or RR licensed (nice to have).

What We Offer A culture of openness, collaboration and respect is foundational to our firm. We are a diverse, driven group of individuals who genuinely care about one another and encourage and appreciate each other’s contributions. We believe in rewarding team members and do this by providing a competitive total rewards package that is fair and equitable; mentorship programs; flexible work options; and a variety of professional development opportunities to expand your career. This role has an expected salary of $70,000 - $95,000/year, plus the potential for bonuses.

Our team is growing, and we’ve got room for one more if you’re interested. If this sounds like the environment you’d like to work in and you have the credentials and experience for this role, we invite you to submit a cover letter and resume by December 24, 2025. Candidates must be legally eligible to work in Canada. Full disclosure of any restrictions must be disclosed at the time of expressing interest and supporting evidence provided prior to any potential offer of employment.

We appreciate your interest and thank you for taking the time to consider this opportunity. We will be in touch with individuals whose profiles most closely match what’s needed to be successful in this role.

About Odlum Brown Limited

Financial Services
201-500

Odlum Brown has been helping clients achieve their financial goals for over 100 years. As a fully independent investment firm since 1923, Odlum Brown is committed to acting in clients’ best interests – always. Through disciplined investment advice, objective research and value-added financial planning services, the firm offers an exceptional full-service experience to grow and preserve clients’ wealth for the long term.

Odlum Brown also invests in the communities where its clients and team members live and work through its passionate support of over 150 charitable organizations across Canada. In addition, the firm has earned prestigious national recognition as one of Canada’s Best Managed Companies since 1999 and one of Canada’s Most AdmiredTM Corporate Cultures since 2017.

With six locations, 370 team members and over $18 billion in client assets under management, Odlum Brown’s growth and longevity are a testament to the firm’s strong commitment to its core values, common purpose and client-focused approach.