guest services agent - hotel
Top Benefits
About the role
Overview
Languages
English
Education
Secondary (high) school graduation certificate or equivalent experience
Experience
7 months to less than 1 year
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
Hospitality industry Staff accommodation available Hotel, motel, resort
Responsibilities
Tasks
Register arriving guests and assign rooms Process group arrivals and departures Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Process guests' departures, calculate charges and receive payments Balance cash and complete balance sheets, cash reports and related forms Maintain an inventory of vacancies, reservations and room assignments Follow emergency and safety procedures Clerical duties (i.e. faxing, filing, photocopying) Answer telephone and relay telephone calls and messages Contact customers to deliver requested wakeup calls Perform light housekeeping and cleaning duties Provide customer service
Additional information
Personal suitability
Client focus Dependability Efficient interpersonal skills Excellent oral communication Excellent written communication Organized Reliability Team player
Benefits
Financial benefits
Bonus
Other Benefits
On-site housing options
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for newcomers and refugees
Participates in a government or community program or initiative that supports newcomers and/or refugees Does not require Canadian work experience
Not the right fit? Search for guest services agent jobs in Fernie, British Columbia, Canada
About Park Place Lodge
Enjoy distinctive lodging and dining in the heart of historic Fernie, British Columbia.
The Park Place Lodge is an independent, locally owned full service, boutique hotel featuring 64 spacious guest rooms. Comfortable, well-appointed guest rooms feature deluxe pillow-top mattresses, wireless internet access, flat-screen televisions, air conditioning, microwave and mini-fridge. Spacious studio units also feature a king bed, fireplace, balcony & kitchenette.
Hotel amenities include the Bistro Restaurant, The Pub Bar & Grill, Spirits Cold Beer & Wine Shop, indoor pool, whirlpool, fitness room & meeting rooms. The hotel is centrally located just a short walk from the historical downtown shopping district.
Outdoor enthusiasts will also appreciate being a short distance from the Fernie Golf & Country Club, Fernie Alpine Resort and the renowned Elk River.
Similar Jobs
guest services agent - hotel
Top Benefits
About the role
Overview
Languages
English
Education
Secondary (high) school graduation certificate or equivalent experience
Experience
7 months to less than 1 year
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
Hospitality industry Staff accommodation available Hotel, motel, resort
Responsibilities
Tasks
Register arriving guests and assign rooms Process group arrivals and departures Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Process guests' departures, calculate charges and receive payments Balance cash and complete balance sheets, cash reports and related forms Maintain an inventory of vacancies, reservations and room assignments Follow emergency and safety procedures Clerical duties (i.e. faxing, filing, photocopying) Answer telephone and relay telephone calls and messages Contact customers to deliver requested wakeup calls Perform light housekeeping and cleaning duties Provide customer service
Additional information
Personal suitability
Client focus Dependability Efficient interpersonal skills Excellent oral communication Excellent written communication Organized Reliability Team player
Benefits
Financial benefits
Bonus
Other Benefits
On-site housing options
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for newcomers and refugees
Participates in a government or community program or initiative that supports newcomers and/or refugees Does not require Canadian work experience
Not the right fit? Search for guest services agent jobs in Fernie, British Columbia, Canada
About Park Place Lodge
Enjoy distinctive lodging and dining in the heart of historic Fernie, British Columbia.
The Park Place Lodge is an independent, locally owned full service, boutique hotel featuring 64 spacious guest rooms. Comfortable, well-appointed guest rooms feature deluxe pillow-top mattresses, wireless internet access, flat-screen televisions, air conditioning, microwave and mini-fridge. Spacious studio units also feature a king bed, fireplace, balcony & kitchenette.
Hotel amenities include the Bistro Restaurant, The Pub Bar & Grill, Spirits Cold Beer & Wine Shop, indoor pool, whirlpool, fitness room & meeting rooms. The hotel is centrally located just a short walk from the historical downtown shopping district.
Outdoor enthusiasts will also appreciate being a short distance from the Fernie Golf & Country Club, Fernie Alpine Resort and the renowned Elk River.