Payment Product Risk Manager
Top Benefits
About the role
Payments Canada is at the forefront of the Canadian payment ecosystem. Our purpose is to make payments easier, smarter and safer for all Canadians. Every day we are working diligently to ensure your payments are cleared and settled. In 2024 alone, our systems cleared approximately $107 trillion or $424 billion each business day! If you are passionate about payments and want to help ensure that these financial transactions in Canada are carried out safely and securely, working with us is for you!
| Who we are
We are a public purpose, non-profit organization situated at the centre of Canada’s payment ecosystem. We own and operate payment systems that process hundreds of billions of dollars worth of payment transactions every business day. We convene ecosystem participants to discuss their multiple and diverse interests and ideas and to navigate industry-level challenges. We adhere to a set of values that are our north star: Inspire trust, build community and enable change.
Payments Canada — where our country connects:
Payments Canada — Who we are
| Our culture
With our people in mind we have created a culture that fosters authenticity, collaboration, innovation and development. We empower one another, make meaningful contributions that not only impact the organization, but our country! We develop and nurture meaningful connections that drive innovation in our ecosystem. We are Payments Canada!
Do you want to make payments easier, smarter and safer for Canada? Join us today!
You need to work here if
- You love working with passionate, ambitious and collaborative colleagues.
- You want to be challenged and lead unique initiatives.
- You want to grow, develop and become a subject matter expert in your field.
- You want your work to make an impact in your community and country.
Come and join us — where payments meet purpose!
| What we are looking for
Reporting to the Director, Enterprise and Payment Product Risk, the Payment Product Risk Manager is responsible for driving the evolution and leading the implementation of the payment product risk approach for their portfolio in alignment with the Enterprise Risk Management (ERM) Program at Payments Canada. The Manager’s portfolio is focused on the Real Time Rail (RTR) program and fraud risk management.
| A day in the life
Your responsibilities as the Payment Product Risk Manager will include but are not limited to:
Payment Product Risk Management Approach
- Drive the development, implementation, maintenance, and continuous improvement of the payment product risk approach (risk engagement models, frameworks, tools) in alignment with the ERM Program and corporate governance.
- Deliver risk education, training, and change management to support this risk approach for assigned portfolios.
- Guide and support business units within the assigned portfolio on ERM Program adoption to embed strong risk practices across the organization.
Integrated Oversight, Challenge and Enterprise Risk Reporting
- Proactively engage with teams to identify and assess operational, financial, strategic, and other risks within business processes, products, and projects/initiatives.
- Provide oversight and effective challenge to ensure risks are managed in alignment with established practices and risk appetite for assigned portfolio
- Contribute to Enterprise Risk Reporting and participate in the Enterprise Risk Management Committee, focusing on Top and Emerging Risks and overall risk management practices.
Fraud Risk Management Oversight
- Oversee and support Payments Canada’s approach to address fraud risk expectations set by the Bank of Canada, including updates to the Fraud Risk Management Framework and related policies.
- Provide oversight and challenge for the overall approach to Fraud Risk Management within the payment’s ecosystem.
Relationship Management and Embedding Risk Culture
- Develop and maintain effective, collaborative relationships with key internal and external stakeholders and subject matter experts.
- Communicate and collaborate with risk management leaders, both within and outside Payments Canada, to provide information, advice, and solutions.
- Stay informed of emerging trends and developments in the risk management field to ensure robust organizational practices.
|What you need to be successful
- University degree in Finance, Business, or a related field.
- Minimum seven (7) years of experience in risk management or product management in financial service.
- Comprehensive understanding of risk management, project management and/or product management principles, methodologies, and best practices.
- Strong relationship management, presentation and thought leadership skills.
- Eligibility to successfully complete background checks that will be carried out by Payments Canada, including criminal, credit, identity, employment, and education checks.
|You will really stand out with
- Experience using project management / risk management tools such as JIRA, Smartsheet and GRC tools is considered an asset.
| Salary range
- Based on qualifications and experience: $112,364 to $140,455.
Please submit your application by August 19, 2025.
| What's in it for you?
- Flexible, hybrid (remote/office) environment.
- Competitive compensation package, including annual variable bonus and defined contribution pension plan with employer matching percentage (if eligible).
- Comprehensive health and dental benefit coverage, including mental health coverage, life insurance and a health spending account for you and your dependents (Permanent and temporary employees with contracts 12 months and over).
- Paid time off: minimum four weeks paid vacation, sick and personal days, December holiday shutdown and cultural holiday observance days.
- 26 weeks of paid maternity and parental leave top-up.
- Rewards and recognition program.
- Access to office gym facilities.
- Internal and external professional development opportunities.
- Fun team and organizational events.
- Monthly all staff forums led by our Executive Leadership Team.
| Our diversity, inclusion and equity commitment
At Payments Canada, we are committed to making everyone feel they can be themselves and thrive at work. We will continue to build on a foundation of respect and appreciation for diversity in all forms and collectively create an inclusive and equitable culture where our differences are valued.
We are committed to employment equity and actively encourage applications from women, Aboriginal people, persons with disabilities and visible minorities. If selected for an interview, please advise us if you require special accommodation by emailing hrinfo@payments.ca.
We thank all applicants for their interest in this opportunity. Preference will be given to Canadian citizens and permanent residents. Only selected candidates will be contacted for an interview.
About Payments Canada
The Canadian economy depends on the exchange of billions of dollars each day. Payments Canada is responsible for the clearing and settlement infrastructure, processes and rules essential to those transactions.
We are delegated by the Government of Canada to support a vibrant economy by helping to meet the payment needs of consumers and business, and empowering a new era of modern payments.
We're headquartered in Ottawa, with an office in Toronto, employing more than 300 full-time staff and operating under a board of directors. We are a public purpose, non-profit organization fully funded by the financial institutions that participate in our systems.
Payment Product Risk Manager
Top Benefits
About the role
Payments Canada is at the forefront of the Canadian payment ecosystem. Our purpose is to make payments easier, smarter and safer for all Canadians. Every day we are working diligently to ensure your payments are cleared and settled. In 2024 alone, our systems cleared approximately $107 trillion or $424 billion each business day! If you are passionate about payments and want to help ensure that these financial transactions in Canada are carried out safely and securely, working with us is for you!
| Who we are
We are a public purpose, non-profit organization situated at the centre of Canada’s payment ecosystem. We own and operate payment systems that process hundreds of billions of dollars worth of payment transactions every business day. We convene ecosystem participants to discuss their multiple and diverse interests and ideas and to navigate industry-level challenges. We adhere to a set of values that are our north star: Inspire trust, build community and enable change.
Payments Canada — where our country connects:
Payments Canada — Who we are
| Our culture
With our people in mind we have created a culture that fosters authenticity, collaboration, innovation and development. We empower one another, make meaningful contributions that not only impact the organization, but our country! We develop and nurture meaningful connections that drive innovation in our ecosystem. We are Payments Canada!
Do you want to make payments easier, smarter and safer for Canada? Join us today!
You need to work here if
- You love working with passionate, ambitious and collaborative colleagues.
- You want to be challenged and lead unique initiatives.
- You want to grow, develop and become a subject matter expert in your field.
- You want your work to make an impact in your community and country.
Come and join us — where payments meet purpose!
| What we are looking for
Reporting to the Director, Enterprise and Payment Product Risk, the Payment Product Risk Manager is responsible for driving the evolution and leading the implementation of the payment product risk approach for their portfolio in alignment with the Enterprise Risk Management (ERM) Program at Payments Canada. The Manager’s portfolio is focused on the Real Time Rail (RTR) program and fraud risk management.
| A day in the life
Your responsibilities as the Payment Product Risk Manager will include but are not limited to:
Payment Product Risk Management Approach
- Drive the development, implementation, maintenance, and continuous improvement of the payment product risk approach (risk engagement models, frameworks, tools) in alignment with the ERM Program and corporate governance.
- Deliver risk education, training, and change management to support this risk approach for assigned portfolios.
- Guide and support business units within the assigned portfolio on ERM Program adoption to embed strong risk practices across the organization.
Integrated Oversight, Challenge and Enterprise Risk Reporting
- Proactively engage with teams to identify and assess operational, financial, strategic, and other risks within business processes, products, and projects/initiatives.
- Provide oversight and effective challenge to ensure risks are managed in alignment with established practices and risk appetite for assigned portfolio
- Contribute to Enterprise Risk Reporting and participate in the Enterprise Risk Management Committee, focusing on Top and Emerging Risks and overall risk management practices.
Fraud Risk Management Oversight
- Oversee and support Payments Canada’s approach to address fraud risk expectations set by the Bank of Canada, including updates to the Fraud Risk Management Framework and related policies.
- Provide oversight and challenge for the overall approach to Fraud Risk Management within the payment’s ecosystem.
Relationship Management and Embedding Risk Culture
- Develop and maintain effective, collaborative relationships with key internal and external stakeholders and subject matter experts.
- Communicate and collaborate with risk management leaders, both within and outside Payments Canada, to provide information, advice, and solutions.
- Stay informed of emerging trends and developments in the risk management field to ensure robust organizational practices.
|What you need to be successful
- University degree in Finance, Business, or a related field.
- Minimum seven (7) years of experience in risk management or product management in financial service.
- Comprehensive understanding of risk management, project management and/or product management principles, methodologies, and best practices.
- Strong relationship management, presentation and thought leadership skills.
- Eligibility to successfully complete background checks that will be carried out by Payments Canada, including criminal, credit, identity, employment, and education checks.
|You will really stand out with
- Experience using project management / risk management tools such as JIRA, Smartsheet and GRC tools is considered an asset.
| Salary range
- Based on qualifications and experience: $112,364 to $140,455.
Please submit your application by August 19, 2025.
| What's in it for you?
- Flexible, hybrid (remote/office) environment.
- Competitive compensation package, including annual variable bonus and defined contribution pension plan with employer matching percentage (if eligible).
- Comprehensive health and dental benefit coverage, including mental health coverage, life insurance and a health spending account for you and your dependents (Permanent and temporary employees with contracts 12 months and over).
- Paid time off: minimum four weeks paid vacation, sick and personal days, December holiday shutdown and cultural holiday observance days.
- 26 weeks of paid maternity and parental leave top-up.
- Rewards and recognition program.
- Access to office gym facilities.
- Internal and external professional development opportunities.
- Fun team and organizational events.
- Monthly all staff forums led by our Executive Leadership Team.
| Our diversity, inclusion and equity commitment
At Payments Canada, we are committed to making everyone feel they can be themselves and thrive at work. We will continue to build on a foundation of respect and appreciation for diversity in all forms and collectively create an inclusive and equitable culture where our differences are valued.
We are committed to employment equity and actively encourage applications from women, Aboriginal people, persons with disabilities and visible minorities. If selected for an interview, please advise us if you require special accommodation by emailing hrinfo@payments.ca.
We thank all applicants for their interest in this opportunity. Preference will be given to Canadian citizens and permanent residents. Only selected candidates will be contacted for an interview.
About Payments Canada
The Canadian economy depends on the exchange of billions of dollars each day. Payments Canada is responsible for the clearing and settlement infrastructure, processes and rules essential to those transactions.
We are delegated by the Government of Canada to support a vibrant economy by helping to meet the payment needs of consumers and business, and empowering a new era of modern payments.
We're headquartered in Ottawa, with an office in Toronto, employing more than 300 full-time staff and operating under a board of directors. We are a public purpose, non-profit organization fully funded by the financial institutions that participate in our systems.