Resident Care Coordinator
Top Benefits
About the role
Department Information
The Northwest Territories Health and Social Services Authority (NTHSSA) offers challenging and exciting careers in health and social services delivery and administration in Canada’s North. The Territorial Authority has service locations in communities across the territory and a staff of more than 1,600 serving over 43,000 residents of the NWT and 5,900 residents of the Kitikmeot Region of Nunavut. Challenging work, welcoming communities, and expanded opportunities are some of the benefits offered to employees of the NTHSSA.
Job Information
Are you a seasoned Registered Nurse ready to lead with compassion, confidence, and clinical excellence? As the Resident Care Coordinator (RCC) you will provide leadership across Long Term Care and Extended Care facilities, ensuring safe, ethical, and high-quality care, especially during off-hours. This role combines clinical expertise, mentorship, and emergency response in a dynamic care environment.
This is a high-impact role for someone who thrives in dynamic environments and values teamwork, integrity, and resident-centered care.
This competition is to fill TWO Positions: One Full-Time Indeterminate position and One Part-Time one year Term
Key Responsibilities
The role serves as a key operational leader within a long-term care (LTC) and extended care (EC) facility, acting as an agent of the Chief Operating Officer (COO). The incumbent is responsible for:
- Crisis Management & Risk Oversight: Leading responses to internal emergencies, coordinating with emergency services, documenting high-risk incidents, and managing sensitive or urgent issues.
- Staff Leadership & Facility Operations: Guiding and supporting staff, managing admissions and staffing based on resident needs, and ensuring compliance with territorial standards and admission protocols.
- Resident Care Delivery: Providing and monitoring direct nursing care for high-acuity residents (Levels 3-5), advocating for resident dignity and autonomy, and ensuring ethical and individualized care.
- Professional Development & Quality Assurance: Coaching staff, fostering a learning environment, participating in committees and quality improvement initiatives, and aligning care with established standards and models.
- Resident & Family Education: Assessing educational needs, developing resources, and facilitating understanding of care plans during admission, transfer, or discharge.
Key Qualifications
- A Bachelor of Science in Nursing AND
- Five (5) years of relevant experience including One (1) year in Long-Term Care, or Extended care setting
- OR
- A nursing Diploma AND Ten (10) years of relevant experience including One (1) in Long-Term Care, or extended care setting
Additional Requirements
- Must be eligible for registration with CANNN and obtain registration before employment
- Hold a vulnerable sector check with the RCMP
GNWT Inquiries
Inquiries Only:
Health Recruitment
Department of Finance
Government of the Northwest Territories
YELLOWKNIFE CENTRE 5TH FLOOR
BOX 1320 YELLOWKNIFE NT X1A 2L9
Tel (867) 767-9154 Extension 14106
Fax (867) 873-0445
hlthss_recruitment@gov.nt.ca
Note: If you do not receive electronic notification confirming receipt of your application, please follow up via telephone.
About Government of the Northwest Territories
About the GNWT
The GNWT employs approximately 4,800 employees who provide programs and services for close to 44,000 residents. The size of our workforce allows our employees to champion projects that are acted upon to make a difference in communities. The ability to make a difference empowers our employees and allows them the freedom to work on projects that are meaningful. Our 33 communities are welcoming and friendly; it is not surprising that many of your colleagues may become lifelong friends.
Resident Care Coordinator
Top Benefits
About the role
Department Information
The Northwest Territories Health and Social Services Authority (NTHSSA) offers challenging and exciting careers in health and social services delivery and administration in Canada’s North. The Territorial Authority has service locations in communities across the territory and a staff of more than 1,600 serving over 43,000 residents of the NWT and 5,900 residents of the Kitikmeot Region of Nunavut. Challenging work, welcoming communities, and expanded opportunities are some of the benefits offered to employees of the NTHSSA.
Job Information
Are you a seasoned Registered Nurse ready to lead with compassion, confidence, and clinical excellence? As the Resident Care Coordinator (RCC) you will provide leadership across Long Term Care and Extended Care facilities, ensuring safe, ethical, and high-quality care, especially during off-hours. This role combines clinical expertise, mentorship, and emergency response in a dynamic care environment.
This is a high-impact role for someone who thrives in dynamic environments and values teamwork, integrity, and resident-centered care.
This competition is to fill TWO Positions: One Full-Time Indeterminate position and One Part-Time one year Term
Key Responsibilities
The role serves as a key operational leader within a long-term care (LTC) and extended care (EC) facility, acting as an agent of the Chief Operating Officer (COO). The incumbent is responsible for:
- Crisis Management & Risk Oversight: Leading responses to internal emergencies, coordinating with emergency services, documenting high-risk incidents, and managing sensitive or urgent issues.
- Staff Leadership & Facility Operations: Guiding and supporting staff, managing admissions and staffing based on resident needs, and ensuring compliance with territorial standards and admission protocols.
- Resident Care Delivery: Providing and monitoring direct nursing care for high-acuity residents (Levels 3-5), advocating for resident dignity and autonomy, and ensuring ethical and individualized care.
- Professional Development & Quality Assurance: Coaching staff, fostering a learning environment, participating in committees and quality improvement initiatives, and aligning care with established standards and models.
- Resident & Family Education: Assessing educational needs, developing resources, and facilitating understanding of care plans during admission, transfer, or discharge.
Key Qualifications
- A Bachelor of Science in Nursing AND
- Five (5) years of relevant experience including One (1) year in Long-Term Care, or Extended care setting
- OR
- A nursing Diploma AND Ten (10) years of relevant experience including One (1) in Long-Term Care, or extended care setting
Additional Requirements
- Must be eligible for registration with CANNN and obtain registration before employment
- Hold a vulnerable sector check with the RCMP
GNWT Inquiries
Inquiries Only:
Health Recruitment
Department of Finance
Government of the Northwest Territories
YELLOWKNIFE CENTRE 5TH FLOOR
BOX 1320 YELLOWKNIFE NT X1A 2L9
Tel (867) 767-9154 Extension 14106
Fax (867) 873-0445
hlthss_recruitment@gov.nt.ca
Note: If you do not receive electronic notification confirming receipt of your application, please follow up via telephone.
About Government of the Northwest Territories
About the GNWT
The GNWT employs approximately 4,800 employees who provide programs and services for close to 44,000 residents. The size of our workforce allows our employees to champion projects that are acted upon to make a difference in communities. The ability to make a difference empowers our employees and allows them the freedom to work on projects that are meaningful. Our 33 communities are welcoming and friendly; it is not surprising that many of your colleagues may become lifelong friends.