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Field Services Administrator 3 - OSPC PON - FTT

BC Hydro3 days ago
Remote
Surrey, BC
CA$58,100 - CA$63,800/Annual
Mid Level
full_time

Top Benefits

Comprehensive benefits package
Minimum 15 paid vacation days
Lifetime pension

About the role

A workplace powered by you

At BC Hydro, we’re working towards creating a cleaner and more sustainable future for all British Columbians and need

people like you to help us. A career at BC Hydro is meaningful and provides you the opportunity to be part of a talented,

inclusive, and diverse team. We offer a healthy work-life balance, competitive wages, a comprehensive benefits package,

and training opportunities to support you in your career growth. We're proud to be ranked as one of B.C.'s Top Employers

and one of Canada's Best Diversity Employers.

We invite you to join us as we build an even cleaner B.C. We welcome applications from all qualified job seekers. If you’re a

person with a disability, please let us know by emailing RecruitmentHelp@bchydro.com, as adjustments can be made to

help support you in your application process.

Field Services Administrator 3 - OSPC PON - FTT

Number of positions: 1 Job Location: LMS-2

Employment type: Temporary Region: Lower Mainland

Hours of work: Full-time (37.5 hrs/wk) Flexible Work Role: Remote

Annual salary: $ 58,100.00 - 63,800.00

What you'll do

  • Processes accounting, financial, vehicle use and other business performance documentation such as: reconciling project

or work management related reports; preparing cost control reports and draft narratives on significant variances; and

preparing various cost, project and/or work performance and vehicle use tracking statements, reports and summaries;

makes recommendations to manager based on findings.

  • May be required to participate in the planning, scheduling, coordination and organization of office accommodations and

moves of employees, arrange phone and office equipment relocations; may be required to act as a liaison with contractors

or others to initiate action for building facility issues such as HVAC, building security systems, janitorial issues, etc.

  • May be required to perform work leadership and coordination of lower level Field Service Administrator and other staff.

Investigates and resolves escalated problems and issues referred from lower level FSA and other staff.

  • Performs all of the same functions as the Field Services Administrator 1 and 2 jobs as required.

  • Performs minor duties related to the above duties that do not affect the rating of the job.

What you bring

  • Supervisory skills, office procedures, practices, routines, filing systems document processing, report formatting and

preparation, personal computer and related application program operation, reception and telephone answering techniques

and knowledge are typically acquired through graduation from High School plus completion of ‘Overview of Electrical Utility

Operations’ (offered through EITI or an equivalent institution) and in house BC Hydro courses or equivalent in Supervisory

skills, personal computer and related word processing /spreadsheet/ presentation/database applications, People Soft

Financials, Expenses, Passport Management, Design, Contract Requisition, Click Schedule, basic DAD, Power ON,

Service link, BPR, Gateway Web, CCS, MS Projects, ISS/Work Management, Resources on Demand, various reporting,

maintenance tracking, internet browsers, e-mail, messaging and other related applications and/or security systems.

  • A minimum of 1 year of general clerical and administrative experience as a Field Services Administrator 2 or 2 years

equivalent experience in general clerical admin plus work order management, customer work management, dispatch,

contract administration, materials issues management, time capture, billing/expenses, and business/financial performance

reporting including demonstrated proficiency with PC operation. Satisfactory performance on this job requires approximately

6 additional months to acquire the knowledge and skills necessary to perform the full scope of the job. Previous supervisory

experience is an asset. Well developed oral, written and interpersonal communication and organization skills.

What we offer

  • A comprehensive benefits package

  • A minimum of 15 paid vacation days

  • A lifetime pension

  • Flexible work model, depending on your role type

  • Training and development courses

For more information on the benefits we offer, visit bchydro.com/benefits.

What else you should know

This position is affiliated with the Movement of United Professionals union (MoveUP/COPE). http://moveuptogether.ca

  • This position is posted concurrently

  • This is a Full-Time Temporary (FTT) opportunity for approximately 3-years.

  • The successful candidate for this position will join the Planned Outage Notification (PON) team with the OSPC

department, which is located at the LMS office in Surrey. The flexible work model for the OSPC is remote and employees

will be required to work in-office at LMS one day per week. PON works in-office on Wednesday of each week, although this

is subject to change based on operational needs.

The primary focus for this role, however not limited to:

  • Processing planned outage requests through established departmental processes;

  • Determining and validating impacted BC Hydro customers;

  • Liaising with internal and external KBUs regarding outage requests;

  • Notifying BC Hydro customers via approved communication methods to advise of upcoming planned power outages.

Don't forget to update your Candidate Profile with your current resume and copies of your certifications. If applicable,

include your Trades Qualification. This will ensure we have all the necessary information to assess your application without

any delays.

Location: Surrey, BC V3W 0G1

Date Posted: 2025-09-04 Closing Date: 2025-09-11

For internal use 52223071

About BC Hydro

Utilities
5001-10,000

BC Hydro is one of the largest energy suppliers in Canada. We generate and deliver electricity to 95% of the population of British Columbia and over four million people.

It’s our vision is to be the most trusted, innovative utility company in North America by being smart about power in all we do.

As an employer, we aim to provide meaningful and challenging work, opportunities for growth and a healthy work/life balance. We’ve been recognized for excellence and been named one of B.C.’s Top Employers and one of Canada’s Best Diversity Employers for four years in a row.

Interested in joining our team? Visit bchydro.com/careers to see current career and apprenticeship opportunities.