Facilities Manager
About the role
The Facility Manager provides professional and administrative leadership for all non-clinical operations at the Brockville Campus, including housekeeping, food services, security, switchboard, and minor maintenance.
Key Responsibilities Oversees daily operations across housekeeping, food services, maintenance, switchboard, and security, ensuring efficient service delivery. Ensures the facility is safe, well-maintained, and compliant with all regulatory, infection prevention, food safety, and organizational policy requirements, including oversight of infrastructure systems and contracted services. Manages and monitors the Facilities Management budget, including reviewing, reconciling, and realigning financials as needed to support operational priorities. Partners with Finance to oversee vendor contracts and outsourced services, ensuring service level agreements are met, vendor performance is evaluated, and services are delivered in a cost-effective manner. Collaborates closely with Human Resources and LR union partners to address staffing matters. Ensure the facility complies with local, provincial, and federal regulations, including health and safety codes, building codes, and accreditation standards. Tracks and analyzes key performance indicators (KPIs) related to service delivery, cost control, safety, and regulatory compliance, identifying opportunities for improvement. Prepares and delivers regular reports to executive leadership, providing insights and recommendations.
Qualifications 2-year community college degree in Facilities management. An equivalent combination of education and related experience may be considered. Minimum 5 years’ experience in Facilities management. Strong understanding of facilities operations (housekeeping, food services, maintenance, security, switchboard) with the ability to ensure efficient, safe, and patient-focused service delivery. Ability to lead multidisciplinary service teams, foster accountability, and build high-performing, engaged teams in a unionized environment. Strong interpersonal and communication skills to collaborate effectively with internal stakeholders, union leaders, and external service providers. Strong team player with proven change management experience. Highly organized; adept at prioritizing and multitasking under time constraints. Skilled in building and maintaining effective working relationships. Proficient in MS Office Suite. Skilled in managing departmental budgets, analyzing variances, controlling costs, and optimizing resources while maintaining high service standards.
Language Requirements English level A- in oral expression, oral comprehension, reading and writing is mandatory. Bilingual (French/English) is considered an asset.
Not the right fit? Search for Facilities Manager jobs in Brockville, Ontario, Canada
About Royal Ottawa Mental Health Centre
The Royal is one of Canada’s foremost mental health care and academic health science centres. Our mandate is simple: to get more people living with mental illness into recovery faster. The Royal combines the delivery of specialized mental health care, advocacy, research and education to transform the lives of people with complex and treatment resistant mental illness. The Royal Ottawa Foundation for Mental Health raises funds that support The Royal’s work while placing a sharp focus on awareness building through the You Know Who I Am campaign.
The Royal Ottawa Health Care Group (ROHCG) is made up of:
- The Royal Ottawa Mental Health Centre (ROMHC) - a new 188-bed state-of-the-art mental health facility located in Ottawa;
- The Brockville Mental Health Centre (BMHC) - a specialized 219-bed psychiatric facility located in Brockville;
- The University of Ottawa Institute of Mental Health Research (IMHR) - home of leading-edge multidisciplinary research programs that investigate the biological and psychological factors contributing to mental illness and innovative ways to treat mental illness;
- Royal Ottawa Place (ROP) - a 96-bed long-term residential care centre located in Ottawa; and
- The Royal Ottawa Foundation for Mental Health - the fundraising organization that supports mental health research, capital projects and equipment purchases on behalf of the Royal Ottawa Health Care Group.
Similar Jobs
Facilities Manager
About the role
The Facility Manager provides professional and administrative leadership for all non-clinical operations at the Brockville Campus, including housekeeping, food services, security, switchboard, and minor maintenance.
Key Responsibilities Oversees daily operations across housekeeping, food services, maintenance, switchboard, and security, ensuring efficient service delivery. Ensures the facility is safe, well-maintained, and compliant with all regulatory, infection prevention, food safety, and organizational policy requirements, including oversight of infrastructure systems and contracted services. Manages and monitors the Facilities Management budget, including reviewing, reconciling, and realigning financials as needed to support operational priorities. Partners with Finance to oversee vendor contracts and outsourced services, ensuring service level agreements are met, vendor performance is evaluated, and services are delivered in a cost-effective manner. Collaborates closely with Human Resources and LR union partners to address staffing matters. Ensure the facility complies with local, provincial, and federal regulations, including health and safety codes, building codes, and accreditation standards. Tracks and analyzes key performance indicators (KPIs) related to service delivery, cost control, safety, and regulatory compliance, identifying opportunities for improvement. Prepares and delivers regular reports to executive leadership, providing insights and recommendations.
Qualifications 2-year community college degree in Facilities management. An equivalent combination of education and related experience may be considered. Minimum 5 years’ experience in Facilities management. Strong understanding of facilities operations (housekeeping, food services, maintenance, security, switchboard) with the ability to ensure efficient, safe, and patient-focused service delivery. Ability to lead multidisciplinary service teams, foster accountability, and build high-performing, engaged teams in a unionized environment. Strong interpersonal and communication skills to collaborate effectively with internal stakeholders, union leaders, and external service providers. Strong team player with proven change management experience. Highly organized; adept at prioritizing and multitasking under time constraints. Skilled in building and maintaining effective working relationships. Proficient in MS Office Suite. Skilled in managing departmental budgets, analyzing variances, controlling costs, and optimizing resources while maintaining high service standards.
Language Requirements English level A- in oral expression, oral comprehension, reading and writing is mandatory. Bilingual (French/English) is considered an asset.
Not the right fit? Search for Facilities Manager jobs in Brockville, Ontario, Canada
About Royal Ottawa Mental Health Centre
The Royal is one of Canada’s foremost mental health care and academic health science centres. Our mandate is simple: to get more people living with mental illness into recovery faster. The Royal combines the delivery of specialized mental health care, advocacy, research and education to transform the lives of people with complex and treatment resistant mental illness. The Royal Ottawa Foundation for Mental Health raises funds that support The Royal’s work while placing a sharp focus on awareness building through the You Know Who I Am campaign.
The Royal Ottawa Health Care Group (ROHCG) is made up of:
- The Royal Ottawa Mental Health Centre (ROMHC) - a new 188-bed state-of-the-art mental health facility located in Ottawa;
- The Brockville Mental Health Centre (BMHC) - a specialized 219-bed psychiatric facility located in Brockville;
- The University of Ottawa Institute of Mental Health Research (IMHR) - home of leading-edge multidisciplinary research programs that investigate the biological and psychological factors contributing to mental illness and innovative ways to treat mental illness;
- Royal Ottawa Place (ROP) - a 96-bed long-term residential care centre located in Ottawa; and
- The Royal Ottawa Foundation for Mental Health - the fundraising organization that supports mental health research, capital projects and equipment purchases on behalf of the Royal Ottawa Health Care Group.